Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

I’ve create a zapier to send a multiple choice(yes/no) from a google form - new response from a spreadsheet event - and I keep getting the error when trying to update the contact property. It says the values are not valid.

 

I’ve tried to change the Hubspot properties to all the formats to try to receive the information and I receive or that there is not the right format in the property or zapier could not extract the information from the JSON.

 

So I am stuck. I thought of creating a zapier filter, but it would be not ideal and it would block the following tasks.

Hi @Gustavo Rottgering 

Good question.

Multi-select fields won't work

If you have a multi-select field in Hubspot, you can map data to it by putting a ; in between the options. For example, it would look like this:

That would result in more than one option being selected on the Hubspot side. Note that the data you pass to Hubspot has to exactly match the option in Hubspot, including punctuation and capital letters.

 

HI @Troy Tessalone ,

 

Thanks for replying. However it is only a YES OR NO question. We can’t select both. Here is the error:

Here is the choises inside Hubspot:

And here is the information from the google form that zapier gets:

So the label in the Form is the same in the property. How can I make this conncetion works?

@Gustavo Rottgering

You need to use the internal option value not the option label:

 

Label: YES

Value: True

 

Label: NO

Value: False

 

Help article about how to use a Lookup Table to translate values: https://zapier.com/help/create/format/create-lookup-tables-in-zaps

Terms & Conditions