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25132 Topics

LaurenHEI
LaurenHEIBeginner
asked in How Do I

How can I update project status based on specific job type bookings?

When a certain job type is booked (Rough In), I want to update the project status. I’m not sure what I’m doing wrong. Can anyone help? 

5
Troy Tessalone
7 months ago
Ariadne
AriadneNew
asked in Troubleshooting

Trouble Adding Custom Message to Google Drive Sharing Notification in App Extension

I am trying to make a Google Drive app extension that grants viewing permissions to a user, and sends them a message along the drive email notification (the one that says “x has shared a file with you”). However, I am having a hard time figuring out how to have the plain body input option to write that text. Another option would have been a static dropdown with pre-written messages, but they don't seem to support phrases. Putting spaces between words there just yields a blanket error. I would appreciate help in this matter!Thank you!

2
shalgrim
7 months ago
christina.t
christina.tNew
asked in Troubleshooting

Failed to create a submission in Kajabi: The app returned "Not Found"

I’m trying to automate when a prospect submits a Typeform, they are subscribed to a Kajabi email sequence.The issue I’m running into is I keep getting an error on the Zapier Action step is:Failed to create a submission in KajabiThe app returned "Not Found"Does anyone have advice on how to make this work? What should I input on the actions for Kajabi?

2
shalgrim
7 months ago
C
Carden IT ServicesBeginner
asked in How Do I

How to make a dynamically generated URL clickable when posting to Microsoft Teams from Halo PSA?

Hi,I have a Zap that occurs when a ticket is produced in Halo PSA and posts it to Microsoft Teams.I want to include the URL to the ticket in Teams so it can be clicked on. The start of the URL is always the same https://mycompany.myticketsystem.com/ticket?id= and the end is always the same &showenu=false. Below, I am adding the ticket ID into the middle, this works, but the issue is it is not a clickable URL.It works, except the convert to URL is only taking the https://mycompany.myticketsystem.com/ticket?id= and not the whole string, I tried to convert it to a string first but that did not work.Any pointers please?Thanks

9
Troy Tessalone
7 months ago
sushea
susheaNew
asked in How Do I

Can I link a WooCommerce order from Site A to place an order on Site B?

I know what I’m trying seems redundant, but I’m attempting to do the following:User places a woocommerce order on Site A Zapier links that order to second site The woocommerce order from Site A, places an order for a woocommerce product on Site BI’m going to make the product on Site B free, and hidden from view, so that I can just keep track internally. We offer a custom music making platform, and I want orders placed from clients on Site A, to send the order to Site B, as Site B is the one who gets the orders to fulfill. Is this possible?

6
Troy Tessalone
7 months ago
speculo
speculoBeginner
asked in Troubleshooting

Real Estate Webmasters error: The app returned "The REW CRM domain has not been enabled of Zapier.

I can not connect my real estate webmasters api. When I include the required info(web url and api key), it provides the error shown in screenshot. Once I exit the login screen it then shows the account but says ‘This auth is expired.’ A screenshot for this is also included. Do you have a solution for this?Login error Post login auth error 

1
Troy Tessalone
7 months ago
tkairova
tkairovaNew
asked in How Do I

Can I automate MailinBlack verification process using Zap for incoming emails?

Hi,Everytime I reach someone for the first time, I receive an email from MailinBlack asking me to click on a link and enter the word in color in a textbox so my mail can be delivered.How do I automate a zap that go all along the process meaning:-detect when I get an email containing a link like this-get it to click on it-detect the only word in color-put this word in the textbox-press enter-close the tab-delete the email containing the link

1
Troy Tessalone
7 months ago
savir
savirNew
asked in Troubleshooting

Stripe to Slack Zap not showing customer name and email after working few weeks ago.

I have a Stripe to Slack zap which was working few weeks ago. But now everytime someone pays, I can see in the Stripe step1 the name and email of the customer, but when I check my Slack step and fetch the data from Stripe, it will show no data under Customer name and email, but the amount is there. any idea how to fix this?STRIPE:  SLACK:  

1
Troy Tessalone
7 months ago
Gabomita
GabomitaNew
asked in Troubleshooting

Trouble connecting Shopify to Zapier: Access Denied Error.

When i create a zap for “any order”, it asks me to connect my shopify account.when i try to connect my account it gives me an error:“did you decline que access”? how do i accept the permissions requested by zapier in shopify? in shopify it only lets me install the app.

1
Troy Tessalone
7 months ago
dunion
dunionNew
asked in Troubleshooting

Issue with Facebook Messenger trigger: successfully connected but not finding message.

I have a trigger setup to listen for FB messages,  it says it is connected successfully but is not finding messages (even those sent very recently. Ideas? Help greatly appreciated 😊

1
Troy Tessalone
7 months ago
rleavitt21
rleavitt21New
asked in How Do I

How to make Google Calendar contact phone numbers click-to-dial using OpenPhone?

Hello,I am trying to use openphone and google calendar integration.  Is there a way to make the google calendar contact phone numbers “click to dial” using openphone?   Thanks!

1
Troy Tessalone
7 months ago
Pip
PipBeginner
asked in How Do I

Is it possible to add multiple Calendly events onto one Google Worksheet in Zapier?

I’m new to Zapier, so apologies of this is really obvious.I’ve just set up my first Zap, connecting Calendly to Google Sheets. I can pull through individual events to a specific google sheets workbook (tab), but is it possible to pull through multiple events to one sheet?Not all events are the same or have the same Calendly questions, for example Zapier is asking me to input “enter text or data” for none relevant google sheet cells, as the google header cells are not relevant for that event… hope that makes sense!?To put the above in more context, we have two Calendly consultation booking, one for our showroom in Manchester and one in London. We also have a collection event where people can book in to collect their purchase… as the collection event doesn’t have all the detailed Calendly info a showroom booking has, I’m not sure what to input in Zapier.Thanks,Phil 

2
Pip
7 months ago
INH
INH
asked in Code & Webhooks

Include image attachment in Mastodon Status using Webhooks

By following https://blog.fosketts.net/2022/11/13/how-to-auto-post-to-mastodon-using-zapier/ and the official Mastodon API documentation I’ve been able to setup a Zapier automation using Webhooks by Zapier to post a Status (a title + URL) to a Mastodon instance.Also I’ve been able to upload a media item using the endpoint “/api/v2/media”. And valid ID is returned after this step in Zapier. https://docs.joinmastodon.org/methods/statuses/#createhttps://docs.joinmastodon.org/methods/media/There is an issue with including the image attachment to the Status. According to the blog-post and the API documentation an Attachment ID is to be included as a media_ids[] in Data. But for some reason this doesn't seem to work.There is not error but also no image is included.Step Configuration:This works for a regular Status post. But including a valid Attachment ID for media_ids[] doesnt have the desired effect.  I'm using the https://mastodon.social/ instance.  

2
INH
7 months ago
N
Nonprofit IT AnalystBeginner
asked in How Do I

How do I escalate an issue with Zapier customer service that has not been resolved after 72-96 hours?

How can I escalate something with customer service. Usually they're very quick to respond, but this is the first time that it's been over 72 - 96 hours with no response.  I submitted two tickets because I think Zapier has glitched and used all my task for the month  For background, I have been using these Zaps for 3 months now, and they are not new Zaps. I sent one an email on July 24th when my tasks were at 80% and shut down the high usage Zaps. This was right after I upgraded our plan to 20k The next day I submitted another ticket because in one day we went through 16k zaps and the next 4k.  We are very small organization and only use Zapier for a small integration. I don't know what to do. Several websites reported Zapier was down on the day that my task usage went haywire.

9
ken.a
7 months ago
MarvintProjects
MarvintProjectsBeginner
asked in Troubleshooting

Regfox Zapier integration error: Last name does not exist in Salesforce

Im having issues with a simple Zap. I need to create a integration between Regfox and Salesforce.Im using Salesforce for Non Profits so it has the additional object Service and Service Participants. When there is a new registration through Regfox I want it to create a new contact if it does not exist. If it does exist then add the Service Participant to the Service they registered for. Im getting an error from the beginning of just creating a Contact in Salesforce it is say that last name does not exist.   

8
ken.a
7 months ago
JackTwist
JackTwistBeginner
asked in Troubleshooting

Unable to post Slack thread updates as private comments in Zendesk ticket

Hey all,I have a question on how to create a specific flow that will allow me to:Zap 1: Escalate a issue from Zendesk to Slack (already have a zap for that), which creates a new Slack message in a private channel. The message itself includes a couple of internal information as well as the Zendesk Ticket ID as numbers (no link towards it is sent, just numbers) Zap 2: Post new thread updates as a private comment in that Zendesk ticket from that existing message escalated in a private channel. Each message needs to be sent as a private comment on that particular ticket.I was trying to follow this guide: however, it’s not working at all as from what I understand, in Find a Ticket in Zendesk I can’t point Zapier to read the information from the initial message that includes a Ticket ID.I also tried to create some sort of a workflow but that didn’t work either. I also tried something with a Sub-Zap but I’m not sure if I got that right, so any help would be very much appreciated, thanks in ad

7
agileops
7 months ago
so-ota
so-otaBeginner
asked in How Do I

How can I get the RunID to access a specific Zap execution log?

Hi,What I’d like to know is related to the post below. In the post, a zapier staff member says, “We have an existing feature request to have the entire Zap Run URL provided for the New Zap Error trigger”.Does anyone, especially any zapier staff member, know whether or not this implementation is going on?And is it possible to notify me via email when that has been implemented? Thanks

3
ken.a
7 months ago
thewall28
thewall28Beginner
asked in Troubleshooting

Amazon Seller Central data in Google Sheets: Old data mixed in with new orders

Hi I’ve been pulling my Amazon Seller Central data into google sheets for a number of years without too many problems. The trigger is set to “shipped”. However the past few months I’ve noticed more and more of the data being old, like from 2022. While the majority is still new orders, its mixed in random old ones too. Is there any reason for this and any possible fixes for it? Thanks!

3
ken.a
7 months ago
calipsobanks1
calipsobanks1Beginner
asked in Code & Webhooks

How do I reply to emails with outlook?

How do I reply to emails with outlook?Reply is not an option but sending a new email is. I looked into the API Request Beta.I am using https://graph.microsoft.com/v1.0/me/messages/{ID}/replyWith a body of:{ "message":{ "toRecipients":[ { "emailAddress": { "address": “{From Email Address} ", "name":"{1. From Email Address Name} “ ] },"comment": "Samantha, Randi, would you name the group please?" }_________What is the correct way to go about this?

15
James P
7 months ago
NoLogic
NoLogicNew
asked in Code & Webhooks

Custom MySQL insert alternative (replace into)

Rather simple - most DBs allow an UPSERT or REPLACE command. It is insert if not found or update if found.It is rather bothersome that Zapier has not added such a simple action and instead advices using a search and path type of workflow. Why in the world would one want to use 3-4 tasks to do what a single SQL statement can do in ANY modern DBMS? I assume it is because allowing an UPSERT (REPLACE INTO)  uses only 1 tasks and  SELECT (search) → PATH → INSERT or UPDATE takes 3 tasks instead of 1.  REPLACE INTO please!!!!Or at least allow us to write a custom Query.  The Custom Search query will not work because an update or insert does not “return” a row and therefore generates an error. This is bare bone basic SQL - come on Zapier - at least provide basic SQL functionality.

4
Troy Tessalone
7 months ago
pandemic_p
pandemic_pBeginner
asked in Troubleshooting

Slack Messages appearing as blank when I'm running it on an hourly basis but appears when I'm testing

Hi there,  I’m looking to have automated messaging on Slack from some of our data tables. The message appears when I’m testing the data, but when I run it automatically on an hourly basis, the message appears as blank.  Here is my slack automation  

5
Troy Tessalone
7 months ago
forceAlmighty
forceAlmightyBeginner
asked in How Do I

How to stop Zap after path and pass data to new Zap?

My Zap breaks out into 3 different Paths.  After the Path is done I then have 15 steps underneath it.  Managing the 3 Paths is becoming cumbersome.  Since I can’t Merge Paths, yet, how can I stop the Zap after I’ve determined the Path then pass the data to a new Zap so I can manage the remaining 15 steps.

4
Troy Tessalone
7 months ago
iDevante
iDevanteNew
asked in Troubleshooting

Google Sheets Error from halted execution: Nothing could be found for the search.

This has to be a bug because I’ve already built this zap and it’s ran 100s of times the last few weeks until the past hour. In short, I only caught it when I noticed it didn’t run completely on the last trigger/input -- while other notifications did. Upon investigating, I realized the zap was halted/stopped due to the error in the title: Error from halted execution: Nothing could be found for the search.Which is weird, never happened before on this. The step in question is the lookup row function on Google Sheets to which it’s looking up a name, in this case let’s call it “John Appleseed”. John Appleseed is present on the sheet in row 8 of column A. But the zap is reporting that it cannot be found. However at the same time, in the same sheet, if I change the name of “Jane Doe” that’ on row 5 of column A, the zap triggers just fine. The incident isn’t isolated to just John, it’s John and everyone else after him further down the column. The first 3-4 names are perfectly fine and trigger.

3
Troy Tessalone
7 months ago
KCC Real Estate
KCC Real EstateNew
asked in How Do I

Sending Daily Emails Based on Google Sheet ONLY if there is an update

We are a real estate team and I’m trying to automate a solution to send showing feedback to clients in an email every day that there is an update. The problem that I’m running into is how to NOT send data that they already have or just… a blank email. I’ve found a way to send all of the data every day no matter what, I’ve found ways to send the email EVERY time there is an update in the sheet but I haven’t found a way that will allow me to send (for example) a 2pm email with the updates, only if there are updates. Has anyone built a solution around this before? I feel like it could be used in a lot of other industries as well so I’m sure someone has thought about this.

1
Troy Tessalone
7 months ago
Tris
TrisBeginner
asked in How Do I

Is "Set Email Address in Sharing Preferences for Google Doc" now possible?

Set Email Address in Sharing Preferences for Google Doc | Zapier Community Hi, two years ago Zapier Staff said they would consider this feature. Do you have any update? Thanks 

4
Tris
7 months ago
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