Skip to main content
Question

Problem with updating a pass in Passcerator

  • November 27, 2024
  • 2 replies
  • 7 views

To update my pass with passcreator I need to have (These are custom but still very much regular fields) “Name” and “License plate”. These are *required and without them I cant complete the update automation. So I have set up a search pass earlier in the automation in order to make sure I have the info already pulled. I even see the info in the test results nice and separated, ready for use.
When I get to the part where I have to actually put that info in the fields of the automation to have it done they don't appear as the separated DIFFERENT values but instead coupled up with other info like how many stamps the pass has in one by the title “Custom data view” and I cant select them separately to update my pass accurately every time. How do I fix this????

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • November 27, 2024

Hi ​@W-S 

For us to have more info, post screenshots showing how your Zap steps are outlined and configured in EDIT mode with the field mappings visible, along with screenshots showing the data from the Zap step you referenced.

 

This guide may be helpful for converting an array of items into custom variables:

 


JammerS
Forum|alt.badge.img+6
  • Zapier Staff
  • November 28, 2024

Hi ​@W-S,

 

Welcome to the Community.

 

It seems you're having issues with automating pass updates in Passcreator. To troubleshoot this, ensure that the "Name" and "License plate" fields are correctly mapped in your setup and appropriately separated in the data source. If they are custom fields, define them in Passcreator and map them correctly. If the issue persists, contacting Passcreator support for more tailored assistance might be helpful. These suggestions are general and may need adjustment based on your specific setup. It’s also best to post a screenshot of your Zap so we can troubleshoot further. Make sure to obscure any sensitive information for security purposes.

 

We're looking forward to hearing from you soon.