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Question

Server 500 Error with new action in ChatGPT on Zapier: User or server issue?

  • 18 July 2024
  • 4 replies
  • 94 views

Hi,

I keep getting this error, it has been 2 days now. Is this something related to the actual Zapier server or it might be something my end? I am using the actions with gpt and testing the connection seems to be working, but as soon as I click on the new action, it would just go to the Server 500 error.

 

Thanks!

4 replies

Userlevel 7
Badge +14

Hi @Waveseller 

For us to have more context, post screenshots showing the full page where the error is occurring.

Userlevel 7
Badge +11

Hi and welcome to the Community, @Waveseller! 🎉

I can see that you’ve also reached out to our Support team who suggested logging into your Zapier and AI Actions accounts again to get things working. Not sure if you’ve seen their reply yet but I’ll share the main details from it here in case it’s helpful to others running into these Server 500 errors as well:

With the recent schema changes for AI actions, users need to log out of their Zapier account and their AI Actions account and then log back in.
 
You can log out from both accounts by clicking on the following links:
 
https://zapier.com/logout
https://actions.zapier.com/logout
 
Once logged out, you can log back in and then try setting up the AI action again.

 

Hope that helps to get you pointed in the right direction. If you run into any further issues do let us know! 🙂

Userlevel 1

Hi. That actually worked. Thank you!!

Userlevel 7
Badge +11

Yay! That’s awesome news @Waveseller! 😁🎉 

Seems like you’re all set for now but please do reach out again if anything changes on that front. In the meantime, happy Zapping! ⚡

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