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24931 Topics

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J

JohnGoNew

asked in How Do I

AntonyTBeginner

asked in How Do I

How can AI chatbots keep history when navigating through different pages on a website?

When embedded on a whole website, the AI Chatbot doesn’t seem to keep history when navigating through different pages, is there something we can do about that? Like including a memory key of the IP address maybe

IrajaniNew

Using Zapier in healthcare while maintaining PIPEDA compliance

Hello there,I was wondering if anybody using Zapier in a healthcare environment. I’m a family physician in Victoria, Canada. I would love to expand the functionality of my EMR to allow for seamless automation —> like tasks, scheduling, payment processing/billing, messaging, etc. However, I am not sure about how I would ensure PIPEDA compliance. Any advice? Irfan

1

7 months ago

R

rachbearBeginner

asked in Troubleshooting

Unable to find and update Calendly record in Notion via Typeform.

The goal is to update a specific item in Notion…. 1 - A podcast guest to schedules interview via Calendly.→ ACTION: a new guest is created in Notion. 2 - An email is sent with podcast information to fill out details in Typeform. (Separate automation)3 - When the podcast guest fills out the Typeform entry with bio and headshot → ACTION: the record in Notion is updated with the Typeform info.The issue I’m running into is finding the Calendly item in Notion for the Typeform to update… it keeps creating a new item or an error. Typeform to Notion 1 - Trigger ⚡️ Typeform - New Entry2 - Find Database ItemACTION: ??? Search by email results in duplicate. How to I find the Calendly record?3 - Update Database ItemACTION: Currently have “ID” from 2. Find Database Item in Notion What do I put in the “Item” field? Any thoughts???

7

7 months ago

K

KatharineNew

asked in Troubleshooting

Google Sheets error. Unable to parse range: 'Book Review Requests'!Ummie Tink:Ummie Tink

I’m trying to update a row in a Google Sheet based on a Google Form response. The Sheet has info about books: Book Title, By, Description, Status, etc. The form is used to check out a book so the user can review it. This form has two fields: one for the Book Title and the other identifying the user. (I’m using Form Ranger to populate the Book Title field from the Google Sheet.) When the checkout form is submitted, I want to update the row where the Book Title is what was selected in the form. Specifically, I want to add “In Review by “ plus the user’s ID in the Status field.I selected the Custom option and did a “Lookup Spreadsheet Row in Google Sheets.” In the Lookup Value field, I selected the Book Title field. That put “1. Book Title: Ummie Tink.” This was odd since what I wanted was only “1. Book Title,” but the Zap appeared to be inserting example text, so I went on.When I went back to “Update Spreadsheet Row in Google Sheets,” I found “2. COL B” in the Row field. This was odd sin

chrisasNew

How do I automate Mighty Networks course access based on WooCommerce order line item and payment method?

I need to be able to bundle courses together under a discount program. Those courses are available through Mighty Networks. There is a way to configure access to specific courses for members within my Mighty Network.I’m interested in doing the following:Confirm that a specific line item shows up in a WooCommerce order. If that specific line item shows up, confirm that one of three payment methods have been used to complete payment for that line item: Stripe, PayPal, or Coinbase Commerce If both the line item shows up and it has been paid for, I need to grant access to multiple courses inside of Mighty Networks.Can I do that by using multiple sub-zaps and have the return from the successfully confirmed payment trigger a chain of sub-zaps to configure the access within Mighty Networks for the courses included in that bundle? Is that the best way to solve this automation need?

adamfdsNew

How do I get a refund from Zapier after downgrading to a free plan?

I’ve been billed for pro price, went to downgrade to free and paid for starer by mistake. My month end date is tomorrow. I've now downgraded to free and the screen showed £24 credit, how is that applied?Tried to contact support on the links from chat bot but that takes me to your support pages. Emailed contact@ and billing@ but both are noreply emails.Happy to delete my account but want the £24 back out of principle. Also the fact I cant raise a ticket when the chat bot is telling me to or contact you because the support pages loop back to themselves, is ridiculous and p*ssing me off. Sure I’m not the only one

1

7 months ago

NDOshogunNew

asked in Troubleshooting

Trouble with Zap sending wrong Property Radar records to Docupost and missing PDF URL.

I can’t get this Zap to work. The Zap tests show they are integrated. The zap is suppose to take new property records from Property Radar and send them to Docupost so a letter gets sent out. When I test the Docupost integration, it always pulls up a property record from Property Radar that is not in the list that I added to the Zap. The test does send a record to Docupost, but it is the wrong property record and the PDF doesn’t show even though I added a PDF URL.

chris_aBeginner

Would it be possible to get the slack thread as text records in Zapier?

Hi. I am trying to do some automation with slack to google sheet wherein if a person messages in a specific slack channel, it will be recorded in the google sheet (this is done by the way)My problem is that, whenever a person tries to reply “the message” via thread, I could not get the data in the slack thread like the person who replied, the time he/she replies and the content of his reply. Would it be possible to get the slack thread data as a text and automate it to be put in google sheet? Thank you for all your answers! Just a newbie here in Zapier :) Still trying to learn

ReggieQNew

How to use get a keyword alert when a keyword is mentioned on reddit?

I just signed up and created a zap for whenever a keyword phrase was mentioned. Why did I need to connect my reddit account? zapier wouldnt need access to my reddit account to know when a keyword is mentioned on reddit by anyone, so why require it? i connected my reddit account anyway (i have since disconected it) and did a test run and it seems like it searched my own reddit account (?) to see if i ever mentioned the keyword I want to get an alert for. Which makes no sense. I want to know whenever this keyword is mentioned in post title on any post. Did it truly search only my own account for mention of a keyword? there is a field that says include subreddits…? reddit is made entirely of subreddits. reddit.com shows an individualized feed dependent upon what I happen to sibscribe to, so yes of course I’d want it to check all subreddits. If I say yes, do i have to specify which individual subreddits I want it to check? or does selecting yes mean it will check all subreddits?

timleroyBeginner

asked in Code & Webhooks

Unable to run a Javascript code with correct data

I created a long zap with various steps. Some of them include some Javascript “Code by Zapier” steps.The inputData is the result of a Snowflake SQL query, so sometimes it returned 0 result.Because of that, as I was iterating the results, it was throwing the dreaded “TypeError: Cannot read property 'trim' of undefined”.I wanted to fix that by creating a logic to check the data and stop the script. See below:// Catch empty data and return empty valueif ( !inputData || !inputData.dates || !inputData.integrations || !inputData.counts) { console.error( "Missing or empty inputData properties. Cannot create the chart." ); output = { url: "Not enough data" }; return output;}(note that I need to return something or the step fails)Now the strangest thing happened:The test of the zap shows no issue if there’s correct inputData or not In production, when testing the complete zap, there’s still the “TypeError: Cannot read property 'trim' of undefined” with correct data As a consequence,

3

7 months ago

boogeymanNew

asked in How Do I

Tool to automate instagram DMs?

Hi guys,I have a google sheet with a list of 500 Instagram profiles I want to DM, is there a tool that can automate this for me?

Edmund LamBeginner

How to retrieve the value from a particular Google Sheet cell

I want to know whether the following scenario can be created in a zap. I cannot figure out how to create zap steps to perform #3-5 below:1. Check whether a given Google Drive's folder has a new Google Sheet.2. If none, the zap can end.3. If yes, open it and search whether cell C1 (always the same cell location although it is a different file each time) has a value.4. If C1 is empty, do nothing. Go to Step 6.5. If C1 is filled, copy it and paste it into cell D1 in another Google Sheet (it is always the same file).6. Once done, move the Google Sheet located in step 3 to another designated folder. Thank you,Edmund

4

7 months ago

markkoeksBeginner

asked in Troubleshooting

Are there a list of modifications for Apps that we know will cause a Zap that uses that App to stop working?

Recently I had two Zaps stop working and the teams losing data and confidence when updates to the Notion database were made. The Zap looks for a new line in Google Sheets, and creates a Notion database item. But when the database was updated to include two new columns/values that were not applicable to the Zap - it stopped working. I know for example that changing a field in Notion (title, type, etc) that the Zap updates will absolutely break it - but what about other modifications that are not part of the Zap?I’m using Google Sheets - will moving a Sheet from my account to a Team Drive break the Zap?Can I update the account in a Zap from my personal account to a “workflow” user account that is shared amongst multiple users?

How do I connect Facebook leads to webhooks without trigger and automatically save data on the URL?

How do i connect my facebook leads to send on webhooks actively without any trigger automatically save data on post url in webhook

asked in Troubleshooting

WooCommerce error: Returned "The username and/or password you supplied is incorrect.".

I continue to get this error while trying to connect my WooCommerce to Zapier. I have the purchased plug in, my cookies are good… I have recreated new code, everything. I just don’t understand. Help!

asked in Code & Webhooks

Replace null values with 0 in a array

I am collecting conversion data from facebook’s API, and grouping it by hour.As there isnt conversions for every single hour, it’s bringing a whole array of values comma separated, so as I want to put it in a google sheets, I need to input a value 0 for the hours I dont have any conversions. I tried to use the code this article suggest , however, I am no getting the same result as my output just remove the null values instead of replace it with 0.Input: Output:

22

7 months ago

M

mgsvgsNew

asked in Troubleshooting

Notion error: Unsaved transaction, Unrecognized error.

Hi,Problem with two Zaps just started - one goes from Google Calendar to Notion and one from Todoist to Notion. So appears that Notion may be the issue? I receive a: Notion Unsaved transactions: Unrecognized error. message and nothing is transferring from the sending to the receiving app.Any idea what might be happening or how to fix it?Thanks in advance.

8

7 months ago

elinBeginner

asked in Troubleshooting

Fresh KDS error: Cannot read properties of undefined (reading 'split')

Hi! I’m trying to integrate Shopify and Fresh kds. What I need is that a when a new order comes to Shopify it get sent to Fresh KDS. I alway get an: Cannot read properties of undefined (reading 'split') Can you help me with what I’m doing wrong :-) Thanks.

9

7 months ago

Impact2023Beginner

asked in Troubleshooting

Trouble authorizing Squarespace to Airtable due to "Grant Access" button issue.

Trying to create a new zap from a membership form in squarespace to a table in Airtable, The problem is that I’m asked to “Verify my email to authorise the integration”, but I can’t find a way to authorise it / grant access (see picture). I can’t push the “Grant access” button and I don’t get any email to confirm it. Can anyone help out? Thank you!

3

7 months ago

M

mehakNew

asked in Code & Webhooks

Zap to Slack integration is showing HTML tags

We are currently experiencing an issue with our Zap to Slack integration, and we need your assistance to resolve it.The problem we're encountering is that when we use the Zap to Slack integration to post content, it displays HTML tags instead of rendering the content correctly. This is affecting our ability to share information effectively within our Slack channels.Ideally, we would like our Slack posts to render correctly with images and formatted text, as they do when posted directly within Slack. However, currently, we are seeing raw HTML code in the posts.To provide you with more context, here are some additional details:The Zap is set up to trigger when specific events occur in the Beamer application. The content we are sending to Slack includes text, images, videos and links. We expect the content to display as it does when posted manually in Slack.We are unsure why this issue is occurring and would appreciate your guidance on how to resolve it. We want to ensure that our Zap to

Can I update a Billin quickbooks

Here is the scenario incase there is another way to solve this.All in quickbooks onlineThe client has a customer Invoice in Quickbooks and they also have a corresponding Vendor Bill in quickbooks.Payments are not made to Vendors until the corresponding Invoice is paid (both use the same number).But once a Customer pays the invoice, we need to update the Vendor Bill to indicate it is time to pay it.Currently this is done by hand, using a report of recent customer payments, looking at the invoice #, then looking a report of outstanding Bills and finding the Bill Numbers that match. Finally putting that list of Bills in a spreadsheet for management to review / pay.It would be easier if once the Invoice is paid, it updates a field on the corresponding Bill, so a report can be run for Bills with a value of X in that updated field.I see there is a trigger of a payment in quickbooks, but I don’t see where I can update a Bill.Hopefully this make sense.Sorry, I am new to exploring these automa

1

7 months ago

Queesntown ITBeginner

asked in Troubleshooting

Error creating SharePoint folder with Gravity Form submission attachments.

I am creating a zap wherein whenever there’s a new submission via gravity form, a sharepoint folder will be create consisted of all the attached documents in gravity form. However there’s an error saying it cannot create folder.

1

7 months ago

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