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29420 Topics
S
Seth2107New
asked in Troubleshooting
Zap not saving a selection when I publish

I'm trying to build a Zap where a student is automatically added to an online course. When I select which course I want to enroll them in (Course A), it's not saving my selection and keeps defaulting to a different course (Course B) that doesn't even exist anymore.Can anyone explain why it defaults to the incorrect course even after I publish the Zap?Secondly, there are times after I finish trying to apply my edits where the "Publish" button is grayed out. It doesn’t appear that there are any issues with the Zap setup, so I could use some advice about that as well.

336
M
2 months ago
B
BeepstreamBeginner
asked in Troubleshooting
AI Actions: Error talkint to

Hi, I am integrating the AI action in Zapier with a chatGPT. When I tested in the chat configuration, it works perfect but not in the chat. I get a simple error message "Error talking to" with no other information. I'm testing Zapier, I don't buy a plan yet, but I have all 100 tasks for this month of the free plan.I have not found a solution to this error, I log in again and always allow actions and it still does not work.

1525
SamB
Community Manager
2 months ago
I
iungoBeginner
asked in Troubleshooting
Eventbrite data being forwarded as "info requested"

Hi everyone,We have been using eventbrite with zapier since a while and its providing great help to our business. We have been facing an issue recently; it is not happening to any of the particular event but in general zaps are not forwarding the correct data to our app sometime.The current flow of the use case for our business is when some-one gets a ticket from eventbrite zapier forwards us the details of the individual; we have been receiving these details at an api end-point. The issue in particular is that we some time receive data in text as “info requested” for couple of fields. I am not sure about the root cause of problem as it looks like maybe zapier not able to retrieve eventbrite data correctly or forwards it correctly.Looking for a quick fix or help on this. Thanks

682958
SamB
Community Manager
2 months ago
S
slm-kkNew
asked in Troubleshooting
Help with Wordpress Connection

I’m trying to connect PaidMemberships Pro on my Wordpress site to Mailerlite. I have gotten PMP connected but when I go to “Test Trigger” it’s giving me the following error:  Error code: Error while retrieving: The app returned "<p>There has been a critical error on this website.</p><p><a href="https://wordpress.org/documentation/article/faq-troubleshooting/">Learn more about troubleshooting WordPress.</a></p>". There’s no additional information or error code number. I don’t see a critical error on my site when I look at the debug log and everything runs fine. How can I find more information on what the error actually is? Additionally, I tried it on a second site that has a different theme but is with the same hosting company and received the same error.

307
ken.a
2 months ago
F
FPBBBeginner
asked in How Do I
How to create a Zap to execute a series of prompts in Google Sheets and generated in Google Docs?

Hello and thank you for welcoming me. I am looking to create a simple zap, so simple that I couldn’t find it in the directory😊. 👉 I have a list of 10 prompts, on a google sheet, to run one after another. 👉 I have a list of 50 hotel names and hotel URL, on another google sheet.👉 I would like the 10 prompts to be run on each of the 50 hotel names and URL.👉 Then I would like the render to be generated on a goole doc or else. Can anyone point me to the right direction ? Thank you.  

5813
ken.a
2 months ago
K
Katie RoseBeginner
asked in How Do I
How to filter duplicate Acuity signups in Zapier to Google Spreadsheet?

Hi! I’ve got a Zap setup sending signups from Acuity to a Google Spreadsheet. But it seems to be firing a lot of duplicates, slash we just have people who signup a lot and so we don’t need the Zap to fire for them. Can anyone help me figure out how to create a filter for duplicates. Is there a way to? Thanks in advance!

4619
ken.a
2 months ago
V
veajawadBeginner
asked in Troubleshooting
WhatsApp Notification error: Cannot read properties of undefined (reading 'map')

Hi,I hope you are doing well.How to send a message with youtube video url on WhatsaApp automatically?I tried but I am getting the following error:Please help me.

286815
T
2 months ago
A
Andy SciscoNew
asked in Troubleshooting
Zoom Webinar error ('rate limited')

Hello!I’m trying to automate adding Zoom Webinar Panelists (to an existing webinar) from new entries in a Google Sheet. To achieve this I created a Google Sheet trigger and a custom action (Add Zoom Webinar Panelist) which immediately worked fine, but has now suddenly stopped. The error message I’m getting says:Failed to create an add webinar panelist (custom action) in Zoom(‘An error occurred while calling an API - rate limited.', None) My understanding is that there’s a limit to how frequently you can query the Zoom API. Does anyone know a fix?

161
ken.a
2 months ago
T
tanaka yositakaNew
asked in Troubleshooting
Gmail and zapier cannot connect

When I try to connect a new account from here, I get the following errorThe account was able to connect before, but not this time.Can someone please tell me how to deal with this?https://gyazo.com/d90b9f14d1fd187ddf8442bc6a45cc5bhttps://gyazo.com/36584456006972e4a1b0691b35f34d71

223
ken.a
2 months ago
S
Shawn_LBeginner
asked in Troubleshooting
Google Sheets to Google Calendar - some fields not showing

I have a Zap from Google Sheets to google calendar. Every time a row is created or changed, it creates a calendar event. About half the time it works fine, the other half time it misses copying over certain fields (columns). It tends to be the same fields that get missed.  When I check the zap history the missing fields appear in the zap history but not in the actual calendar. I have asked support several times. They just tell me to refresh the connection which I have done and it's not helping. One theory I have is that because these fields are generated from a formula, they take a second to populate and the zap is triggered before that happens. However, it seems unlikely to me that Google Sheets can’t run the lookup before the Zap is executed. Also, if this were the case, I wouldn’t expect it to show in Zap history.

349
ken.a
2 months ago
M
Mali TransBeginner
asked in How Do I
Unable to find an action to invite users to SmartCAT workspace via Zapier from Google Form

 I’m trying to set up an automation in Zapier that triggers an action when a new Google Form response is submitted, specifically to invite the candidate to join my workspace on SmartCAT.I’ve successfully connected both apps—Google Forms and SmartCAT—using the Account ID and API key. However, I couldn’t find an action in Zapier that specifically sends an invitation to join my workspace on SmartCAT. The SmartCAT app in Zapier offers options like creating a project, but nothing that fulfills the invitation requirement.Can anyone guide me on how to achieve this? Any help would be greatly appreciated!

144
M
2 months ago
A
apayBeginner
asked in Code & Webhooks
I want to find matching responses from two API calls and return them to Slack

I am stuck trying to make a zap with a few API calls. I’m relatively new to this. My use case:Users being able to enter a product code in a slack channel and zapier queries a workflow tool and returns information and status about that product. The workflow tool does not have a native integration.  My setup: 1. Trigger - a user enters a message in a slack channel (this is a product code). 2. Action - GET pulls a list of jobs, filtered by JobName. It looks like this:     {      "clientId": "ea65f692-afcd-47d9-8606-ee915728f915",      "jobId": "f0bf2cf9-ba22-4ced-bfa9-5958cd10031d",      "jobCode": "Q3 2024 // Apparel",      "jobName": "New Ecomm Apparel",      "jobStatusId": 9000,      "jobStatusName": "Done",      "createdUtc": 1722441508000    },    {      "clientId": "ea65f692-afcd-47d9-8606-ee915728f915",      "jobId": "58a8e129-ce0c-4640-a098-00d47cefad6b",      "jobCode": "August 2024 // Apparel",      "jobName": "New Ecomm Apparel",      "jobStatusId": 3000,      "jobStatusName":

121
Troy Tessalone
2 months ago
E
ElkoumyBeginner
asked in Troubleshooting
Failed to find or create a lead in Zoho CRM Error: Error parsing response. We got: ""

I am trying to connect Zoho CRM with Apollo AI, when trying a zap which is adding new leads in case the contact is not part of my data.while testing I have the error: Failed to find or create a lead in Zoho CRM Error: Error parsing response. We got: ""  

133
Troy Tessalone
2 months ago
G
Giovonni808New
asked in Troubleshooting
AudioPen Integration to Notion Not Working For Me

Is anyone else having problems using AudioPen Prime integration? For some reason, the test that I did worked fine. But nothing triggers when I try to make a note on AudioPen after the test. 

132
L
2 months ago
S
ScottishZapUserNew
asked in Code & Webhooks
Perplexity Call in Webhook not working

Hi, Can anyone assist in what the correct settings are for me to use in order to send a prompt to Perplexity AI and get a response back? Will change to your prompt here, to my actual prompt. Also can anyone recommend what model to use which will be relatively cheap to use?

140
S
2 months ago
C
Cbp99New
asked in How Do I
How do I automate CSV download link from Gmail into Google Sheets?

Hi,I’d like to create a zap that exports a CSV download link from a URL in email I receive in Gmail daily and uploads the CSV data into a google sheet on a new row?The issues I’m facing are the download link is from Facebook, when I enter the URL it downloads automatically but when I put it into email parser, I can’t seem to get the data to upload correctly in a spreadhseet.any insights/help would be appreciated. 

252
I
2 months ago
Namine
NamineNew
asked in Troubleshooting
Google Sheets lookup spreadsheet row shows all columns except the last five (H-L)

Hello, I want my Zap to read a specific row from a google sheet and then insert the values into a google doc template.My Zap is triggered by the customer number from a google forms. Then as Action I use Lookup Spreadsheet Row for google sheets. There I input for what column should be searched for. Here Zapier sees the column H, I, J, K and L.But when I am in my next Action “Create Document from Template in Google Docs” it doesn’t show the option to take the value from column H-L and I can’t find out why, everything else is working and all columns and rows are filled till L. There is no spacing or empty column in betweeen or something like that .. Any help is much appreciated!

25410
MischaDR99
2 months ago
A
Anova ResearchBeginner
asked in How Do I
How can I trigger a Zap after a payment is made on Mercado Pago?

I would like to use Mercado Pago as a payment method for check-out (billing) for an online service subscription plan that we are developing here.Mercado Pago is a company in the Mercado Libre group (similar to what Ant is for AliBaba).Based on this, I would like to ask if it is possible, as soon as a user makes a payment on Mercado Pago, to trigger an event on Zapier? Grateful.

5584
N
2 months ago
L
lokesh28jNew
asked in How Do I
How can I create a Zap that integrates Google Chat With Jira Service Management?

I am trying to connect my Google Chat App with Jira Service Management.Is there way I can integrate these two using Zapier?So the idea is that whatever message I will receive through Google Chat Group the Zapier should Trigger to Create New Request in my Jira Support or Update the existing Jira Support Ticket. Is it possible to do this using Zapier? 

253
Troy Tessalone
2 months ago
H
HokutoNew
asked in How Do I
How do I extract multiple matching deals from HubSpot daily using Zapier?

I want to achieve the following functionality in Hubspot using Zapier:Every day at a scheduled time, Zapier references the Hubspot deal data and extracts all deals that match the values I specified.When I tried to achieve this, I selected the "Find Deal" event in Zapier. However, even though there should be multiple deals that match the specified values, only one deal is extracted.Is there a workaround for this?

111
Troy Tessalone
2 months ago
H
HardeviNew
asked in Code & Webhooks
Facebook Marketplace Integration

How to integrate facebook marketplace using Zapier and laravel (php framework)  like Zap to automate the listing process. 

791
H
2 months ago
C
cfe.hwsNew
asked in How Do I
How do I sync CalDav with Microsoft Office 365 calendars using Zapier?

Hey,I need to sync several calenders in CalDav format with basic auth into MS365 calendars.So, when a new event is created, updated or deleted I need to sync that and maybe perform some other steps.There is an old topic on this  without a solution.Hopefully now there is a solution. Thanks in advance for any help.BR, Carl

731
ken.a
2 months ago
R
rpuserBeginner
asked in Troubleshooting
Xero Sales Invoice date, one day behind

Since moving to the new Xero intregration with zapier sales invoices are being posted one day behind. The date going into the Xero Sales invoice is correct but the output  is one day behind 

316
ken.a
2 months ago
N
Nico101Beginner
asked in Troubleshooting
Issue syncing lead statuses from HubSpot to Klaviyo via Zapier – Missing data in tests

Hi Zapier Community,I’m looking for assistance with setting up a Zap that syncs lead qualification statuses from HubSpot to Klaviyo. Here’s a brief overview of our setup and what we aim to achieve:OverviewWe use HubSpot to qualify leads that come in via Typeform. We have different qualification statuses for these leads:Qualified lead Step1 Step 2 DealObjectiveWe want to create a Zap that:Sends lead qualification statuses from HubSpot to Klaviyo. Create or updates the contact profile in Klaviyo with a property reflecting the current status from HubSpot.Workflow Example New Lead Qualification: A new lead enters HubSpot. The lead is qualified. This information is sent to Klaviyo via Zapier. A property is created/updated in the contact’s profile in Klaviyo. Status Update: Two days later, the status of this lead changes to "Step1." This updated status is sent to Klaviyo via Zapier. The property is updated in the contact’s profile in Klaviyo. What I Have Done So Far  Connected HubSpot

263
ken.a
2 months ago
S
simonrNew
asked in Troubleshooting
Data from a table not refreshing for a trigger

I made a Zap that will send a series of emails for new leads created in a table (I tried Google Sheets and Zapier Tables), I have a column titles “Active” and it can be Yes/No.The Zap has Delays steps and a filter to continue only if the value in the Active column equals Yes.My problem is that if I change it to No once it started it wont refresh the data so the filter keeps seeing Yes and not updating.How can I force my Zap to refresh the data from the table before checking if the Only Continue Filter value is Yes/No? or is there a better way to do this?

983
ken.a
2 months ago
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