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Question

My one drive new file zap not triggered when files added by other users

  • August 19, 2025
  • 3 replies
  • 17 views

I create a one drive triggered zap that is triggered when a new shared file is added to a specific folder. This zap does not fire when other users add files to the folder only when I do. Is there a setting I am missing?

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3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34068 replies
  • August 19, 2025

Hi ​@dave74 

For us to have more info, post screenshots showing how your OneDrive Zap trigger step is configured.

 

Help links for using OneDrive in Zaps: https://zapier.com/apps/onedrive/integrations#help

 


  • Author
  • New
  • 1 reply
  • August 19, 2025

Here is the config setting.

 

Thanks

Dave

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • 34068 replies
  • August 19, 2025

@dave74 

You can try opening a ticket with Zapier Support to see if you can get them to troubleshoot further and give you an official answer: https://zapier.com/app/get-help