I am trying to activate the following Zap using a free license:
So it is an integration between Microsoft Excel and Connecteam, which are both not Premium apps. According to my understanding, it should be possible to activate this Zap in the free tier.
Each time I activate it, it gets deactivated automatically and I receive an email without explanation:
Best answer by SamB
Hey
Just came across this and saw that you connected with our Support team who spotted what was preventing the Zap from activating. Sharing their fix here for anyone else who might run into the same thing:
I have been looking at this Zap, and I see this is happening because the worksheet selected on the Trigger no longer exists.
To resolve this, you want to select the Worksheet as shown below.
(view larger).
Once this is done, please test the trigger, and you should be able to publish the Zap.
Feel free to reach back out if we can help with anything else. In the meantime, happy Zapping! ⚡
+14Hi
Help links for why you can’t turn the Zap ON: https://help.zapier.com/hc/en-us/articles/8496199466125-Can-t-turn-on-or-publish-Zap
+14
Check your Zap app connections here: https://zapier.com/app/connections
You can try process of elimination to determine if Excel or Connecteam is causing the issue by replacing those steps in duplicate Zap with native Zap apps.
If the issue is with Connecteam, then try reaching out to Connecteam Support for help with their Zap app integrations.
+11Hey
Just came across this and saw that you connected with our Support team who spotted what was preventing the Zap from activating. Sharing their fix here for anyone else who might run into the same thing:
I have been looking at this Zap, and I see this is happening because the worksheet selected on the Trigger no longer exists.
To resolve this, you want to select the Worksheet as shown below.
(view larger).
Once this is done, please test the trigger, and you should be able to publish the Zap.
Feel free to reach back out if we can help with anything else. In the meantime, happy Zapping! ⚡
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
