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30304 Topics
L
LifeCraftNew
asked in How Do I
Looking for workflow help: auto-email trigger seven days after discovery call

Hey Zapier community! 👋I'm trying to set up an automated workflow to send an email if a session hasn't been booked 7 days after a client's Discovery Call. We use Cal.com for scheduling and ThriveCart for payment, but I’m unsure how to pull that information to trigger the follow-up email in Zapier.Has anyone tackled something like this before? Any advice on how to grab the Discovery Call date and check if a session hasn't been booked would be much appreciated!Thanks in advance for any ideas!

112
SamB
Community Manager
3 months ago
M
Marc AndrewNew
asked in How Do I
How to add registrants to a Zoom webinar from a Webflow cms page

I host a number of events monthly that I publish on my Webflow site as CMS pages. I’ve added a form to each webinar page on webflow for users to register  to the event from my site. These forms have the Webinar ID input hidden so that when a form is submitted, Zapier can grab that information and add the registrant to the corresponding event. Is there a way I can do this on a single step?  

142
SamB
Community Manager
3 months ago
O
opsguru25New
asked in How Do I
How do I map Zeffy custom question answers to Google Sheets?

Hello! I am using a Zap to connect Zeffy with Google Sheets. I am having trouble getting the answers to the custom questions in the Zeff tickets to map to the fields in the Google sheets. Including screenshots, I believe the ticket answers ID is the correct Zeffy field to map but not sure how to parse these and have it map correctly. Thanks!

332
SamB
Community Manager
3 months ago
J
JD-xprssNew
asked in Troubleshooting
Zap works in test but doesn't work after publishing

I have made a ZAP to collect all comments from a facebook page a copie the comments to a google sheet.When I test it, it work correctly and my test comments is on the google sheet.I have publish the zap and added comments to test but I didn’t see it on my google sheet. 

292
SamB
Community Manager
3 months ago
R
rizki aNew
asked in How Do I
How to send Salesforce custom object approval to Slack for approval/reject and sync conversation using Zapier?

i have one custom object in salesforce, i want to send the approval to slack, user in slack can approve/reject the record, and all the conversation in slack will be reflect to salesforce. can we do that in zapier? 

513
SamB
Community Manager
3 months ago
B
blazersfan77Beginner
asked in How Do I
How to automate weekly email to spreadsheet with compressed PDF for GPT processing?

Hello! I’m creating an automation that triggers off a specific weekly email that lands in my inbox. From there, I’d like to take the contents of that email and have my spreadsheet associated with said email be automatically updated with its contents. I figured building a GPT that understands where and how I’d like my spreadsheet updated would be helpful and have already created one. My problem right now consists of payload sizing for the GPT to handle and maintaining the PDF contents while trying to compress/transfer the file. My initial thought process: I thought that by pulling the file from the email within outlook would be the trigger > uploading the file to google drive to hopefully turn into a document and allow for me to use the text file that google drive gives me the option to use for future fields like within Files By Zapier to make it easier for the GPT to process > send that to assistant > update spreadsheet My problem: For “Upload a File,” I need to not convert to

9319
SamB
Community Manager
3 months ago
RiccardoR
RiccardoRNew
asked in Troubleshooting
GA4 - The event does not arrive on ga4 and the test is not successful.

Hi, I created a zap to create an event on GA4. The test is never successful and the event does not appear on GA4. I tried to change and update all the fields but it didn't solve.  

45932
SamB
Community Manager
3 months ago
S
scc-01Beginner
asked in Troubleshooting
Google Sheets maximum characters error

I have a zap that does Create Multiple Spreadsheet Rows in Google Sheets, and when running test on the zap, everything works as expected.  But, once I publish the zap it tries to write all rows in from data source in one google sheets row, with the end result I get error  Error message: There was an error writing to your Google sheet. Your input contains more than the maximum of 50000 characters in a single cell. What could be causing this ? Thanks.  

759
SamB
Community Manager
3 months ago
R
Retreat d'MereNew
asked in Troubleshooting
Unable to add my Instagram for Business/Facebook to Zapier (Facebook Business-Portfolio)

I am unable to use my Instagram and Facebook page in Zapier.I can successfully connect my Facebook account, and the associated Instagram account is found. However, when I try to select the account in Zapier, nothing appears. Adding the account via ID does not work either. And in Facebook I gave Zapier all permissions.In the Meta Business Suite, it looks like this:Could the issue be that the pages are only added as part of the Business Portfolio (even though I have full rights)?For another Facebook account, where the Facebook page was created using the same account (maybe that’s why there is the "Your Account" section shown in the Business Manager?).Here I am able to connect Instagram and Facebook in Zapier.The question is: How can I, and is it possible to, connect Zapier to a page under the Business Portfolio if there is no "Your Account" section?And what does it actually mean if the "Your Account" section is missing?Does this mean that the section is always missing when the page has b

604
ken.a
3 months ago
A
adietzNew
asked in How Do I
How to map multiple select fields from HubSpot to Jira?

I have multiple fields in Hubspot that are multiselect. Think Product lists of 7 products and our team picks any that the customer is buying (quite often they’re selecting 2+ products every time). I have a corresponding field in Jira with the same options. I can get the fields to map and transfer over the data when it’s a record where only 1 product is selected, but I’m missing something on how to map it when more than 1 product is selected. How do I get Zapier to communicate to Jira for each option that needs to be selected on a multiselect field?

9814
SamB
Community Manager
3 months ago
M
Mary SBeginner
asked in How Do I
How to get the group name of a monday.com item

I don’t see any of the predefined actions that do this so I’m trying to use the Monday API request.   I’m getting an error and not the result I want.  Attaching screenshots.  What am I doing wrong? Item ConfigResults - Screenshot 1Results - Screenshot 2 

369
SamB
Community Manager
3 months ago
S
ShonBeginner
asked in Troubleshooting
We are getting error "The app returned "Input validation failed: no_repeat: Expected boolean, received string.".

Since afternoon onwards our leads are not pushing and thins error is showing  The app returned "Input validation failed: no_repeat: Expected boolean, received string.". Please help

121
SamB
Community Manager
3 months ago
helenad
helenadBeginner
asked in How Do I
Multiple salesforce campaigns

HelloWhen a contact registers for an event, I want Zapier to search multiple campaigns in salesforce and based on the title of the event (from registration), add the contact to the specific campaign.I think I can achieve this by Adding a contact to a campaign using a query, but this option does not exist in Zapier. Can anyone suggest an alternative method please?ThanksHelena

132
helenad
3 months ago
F
FairdienstBeginner
asked in Troubleshooting
Typeform to Woocommerce user creation doesn't work!

Hello, I’m trying to create a Zap, that creates a Woocommerce Customer via Typeform, for that I use the email address from the typeform and generate a random password after the typeform submission via code by zapier (javascript). All of this works flawlessly and the customer in woocommerce is created with the random generated password, the only problem is that customers can’t know they random generated password. My workaround idea was to let woocommerce automatically send a new user an email to set a new password, which doesn’t work as there is no email send out.So far I couldn’t think of any other solution to make it happen and already spent hours on it, any help would be appreciated! I found some other topics where people had a bug where the same thing happened for wordpress users in 21 and 22, which was confirmed and a bug report was made, but seems like this bug still exists, if it’s the same?

213
ken.a
3 months ago
R
rebekahp11New
asked in Troubleshooting
Get email notifications for new files in Google Drive

I configured and tested this zap to be notified when there are files added to a folder. When I ran the test it worked but then after the test was completed, I tested adding another new file to the folder twice and did not receive anything. 

465
ken.a
3 months ago
H
horacechanBeginner
asked in How Do I
How to find Facebook Page ID on my Facebook account?

Hi….every one. Can anyone tell me - how to find this from my facebook account? Is that i have to create something in facebook first?  

385
ken.a
3 months ago
R
ros1166New
asked in Troubleshooting
Is there a way for the Zap to only trigger on 5-star reviews using Google Business Profile in Zapier?

I was pleased to come across your article about automatically responding to Google Business Profile reviews: https://zapier.com/blog/reply-to-google-my-business-reviews/I set up a Zap and tested it, and it’s finally working! However, I've encountered one issue. It appears that the Zap template allows AI to respond to all reviews, whether they're positive or negative. wondering if there's a way to have the AI only respond to 5-star Google reviews and ignore or skip those with 4 stars or less. Is that Optional step Possible?  

584
ken.a
3 months ago
M
MandyMillerLLCNew
asked in How Do I
Creating a ClickUp list from a template with remapped dates

Are there any updates to this issue from 2 years ago? Every time i create a new list in CU via a Zap, id like to be able to remap the due dates. Any help or workarounds? 

191
JammerS
3 months ago
P
PMalmontBeginner
asked in How Do I
WPForms dropdown menu in filters

Hi,I’m trying to set up filters to send files based on categories to different S3 folders when submitted via WPForms.  At this point my zap is only seeing the first category in the list.  How do I get it to see the others?  Thanks!Paul

3510
JammerS
3 months ago
A
Anthony2024CNew
asked in Troubleshooting
Jotform to Jira custom field not recognized

Hi Everyone, I’m trying to create an automation, that create an issue on JIRA based on Jotform submission.I think i’ve grasped Zappier mechanisme, but i have issue on the testrun”Here is the error message : Failed to create an issue in Jira Software CloudUnable to create issue: {"customfield_10067":"Specify a valid value for 'Far Regions'. The allowed values are 10036[Yes], 10040[No], 10041[I want more information], -1","customfield_10054":"Specify a valid value for 'Languages'. The allowed values are 10023[French], 10024[English], 10025[Both], -1"}I have other fields with custom values that arn’t working, but i suspect the solution for those ones will also resolve the others.The AI give me this information :The error you're encountering indicates that the values being passed to the custom fields customfield_10067 and customfield_10054 in Jira are not valid. Specifically, the values need to match the allowed options specified in the error message. For customfield_10067 ("Far Regions"),

283
JammerS
3 months ago
N
npatrickNew
asked in Troubleshooting
Cannot change account when triggering invitee-created event

 I am having issues with getting Calendly integrated properly. I am the Owner of my organizations Calendly account and I am not able to select a triggering event to be from a separate account from mine. Could you please give me instructions on how I can use my colleagues account and therefor their events as a trigger for an event. I want the event to trigger of a colleagues account and the event titled Participant Coaching Interview.  Here is a video of my issue for further explanation, any assistance on this is much appreciated.  Best,

195
Troy Tessalone
3 months ago
C
Connor1868New
asked in How Do I
What is the best method for Google API Authentication

I need to to use a for loop with Google Sheets and have come to the conclusion that using Zapier Code and the Google Sheets APIs is the best method for this since Zapier Loops have a number of limitations. There are basically two ways to authenticate Google APIs.OAuth 2.0 Service Account JSON fileOAuth 2.0, from my understanding, is meant to be used between human-machine interactions. If I tried to use OAuth for my purpose, I would run into issues with the refresh token needing to be refreshed and user consent. Therefore the service account JSON file seems to be the best way to set up authentication. Question 1: Is this assumption correct? What is the best way to authenticate for Google APIs within Zapier for custom code and integrations? After going down the service account JSON file route, I ran into issues creating the JWT token. Zapier Code  (Python) does not have the library capabilities to sign a JWT token using PyJWT, jwt or manually via base64. Chat GPT suggested create the tok

1036
Troy Tessalone
3 months ago
R
Rayan_MohdBeginner
asked in Troubleshooting
RepairDesk unable to pull invices as error message

I am having issues retrieving RepairDesk invoices through Zapier. Even when the setup is validated, I get an error “Unable to pull invicesPlease reload the page. If the issue persists, troubleshoot error or contact Support.Error code: Error while retrieving: Bargle! There was a problem with the data returned from this step! Please contact support. “Can someone let me know how I can get this going!

183
Troy Tessalone
3 months ago
K
KkillenNew
asked in How Do I
How do I set up Zap to automatically notify my coverer when I'm mentioned in Jira during my OOO?

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.I’m tasked with finding a solution for my company’s OOO Jira coverage. I downloaded Out of Office Assistant for Jira and successfully created my first zap so that if I’m assigned a ticket during the From/Until dates, the ticket will be automatically reassigned to my predetermined colleague and my OOO message will be posted in the comments.However, I’d like to do one more thing: If I’m OOO, is there a way to set up Zap to automatically “@” my coverer IF I am “@” on a ticket - whether I’m assigned that specific ticket or not? Here’s the process I went through:I originally set a rule that IF I’m assigned a Jira ticket during my OOO, then my OOO message is automatically posted in the comments and the ticket is reassigned to my coverer. It worked great. The Test OOO 3 issue is now assigned to Kelly.  Then I decided rega

140
K
3 months ago
S
SineadHNew
asked in How Do I
How do I update Airtable with all Zoho Form Records, including legacy records?

I would like to update Airtable with Zoho Form RecordsCurrently, Airtable updates with a new record is added to ZohoForms - Is it possible to have all records (i.e. legacy records) uploaded to Airtable? 

21
Troy Tessalone
3 months ago
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