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29425 Topics
P
PureAINew
asked in Troubleshooting
Notion Pages isn't loading despite correct setup

Hi guys I am experiencing an issue with my notion connection as i am not seeing any of my pages loaded within the Zapier Action protocol even though everything is connected correctly. I’ve done all of the steps outlined to me & I am still getting the same issue. Please can someone assist me on this I posted a picture to show what I mean. 

183
JammerS
5 months ago
G
geenaashleeBeginner
asked in Troubleshooting
Dropbox Zap: The "Uploaded Diamond Videos" folder is missing in Google Drive

I am having issues on the “Action” set up for Dropbox in my Zap. I am having trouble locating the folder I am trying to pull in the Google Drive. The title of the folder in the drive should be, "Uploaded Diamond Videos and Images" and the ID of the drive is, 0AMRUR1kdv1ETUk9PVA. Once selecting the Drive option, I am not able to locate the folder, "Uploaded Diamond Videos and Images" in that Drive.  Ideally, the steps of the Zap should be as follows:1. New File uploaded into shared folder/Google Drive 2. That file is then matched, located and downloaded within Dropbox 3. From Dropbox, once downloaded, then uploaded to Amazon s34. Once uploaded to Amazon s3 bucket, the following Google sheet within the Zap is to be updated with AWS image and video urls.  I am trying to ensure that steps 1 and 2 work properly first, before moving forward with the final steps. Can you please advise? Any and all help is much appreciated.  Thank you. 

249
SamB
Community Manager
5 months ago
R
run.cashNew
asked in How Do I
What is Contact ID for Stripe and ClickSendSMS?

Hi there, I want my zap to delete a ClickSend contact whenever their subscription is cancelled through Stripe. The problem is I'm not sure what to put in the 'Contact ID' box for the ClickSend part of this Zap. I've uploaded a photo of what I've entered so far (Stripe customer ID) but it fails the test, and I assume is different to ‘Contact ID’ - so what is Contact ID? Please let me know what you think, thanks in advance!  

545
JammerS
5 months ago
R
RHGBeginner
asked in How Do I
How do I filter Zap to send only new Google Contacts added after today?

Thanks for taking a look at this! I have a ZAP created that sends a NEW Google Contact when entered, to another application. This ZAP seems to be pulling All contacts in the database form the Google Contacts database and this is an overload of the RECIPIENT application  Can anyone suggest a ZAP condition to send ONLY NEW contacts to the destination application BUT only new contacts that are added to GOOGLE after TODAY in Google Contacts (or a way to specify a trigger date?) Thanks for your help. 

217
SamB
Community Manager
5 months ago
S
StrivinNew
asked in How Do I
Create Zap when someone registers for a Zoom event - not a single webinar

I am trying to create Zaps from a paid Zoom event (Zoom) to Active campaign CRM. The thing is, there are two different types of tickets associates with the day's events, and multiple webinars inside the day. What would be the best way to Zap the two types of ticket purchases for the event to our CRM? As opposed to the basic ‘new webinar registrant’. 

61
JammerS
5 months ago
L
LAXironlink2024New
asked in Troubleshooting
ShipStation data pulls successfully when testing, but Google Sheets remain blank after publishing the Zap

After connecting to ShipStation I can pull data in the API test into the test screen but when it is published and creates the google excel sheet the excel sheets are blank. I am pulling all of the orders without filters via the API request. 

297
SamB
Community Manager
5 months ago
Jonathan Turner
Jonathan TurnerBeginner
asked in How Do I
How do I get the last comment on a Jira Issue?

I found suggestions to use the loop and filter features to get the last comment from the jira comments body field, but the tab delimiter in the loop is a comma.  This throws off things where there is a comma in the comments. Is there ever going to be a workaround put in place so that we can get the comment data with a more ‘unique’ delimiter?  Or a way to get just the last comment on an issue?

1205
SamB
Community Manager
5 months ago
S
SmorgNew
asked in Troubleshooting
Zapier integration with LandBot doesn't work

I have two Landbot Bots, both are using the Zapier integration.When creating a Zap to get data out from Landbot and writing them into a goggle sheet, Zapier always connects to the wrong block and fetches the wrong data. I refreshed the IDs more than once but nothing happens.

163
JammerS
5 months ago
M
MCmotoBeginner
asked in How Do I
Anyone know how to use GPT4 with internet plugin via Zapier?

As title mentioned, when I send a request to GPT4 which required to access the internet, it replies it just a AI-model. The internet plugin is not work when I setting the zap. Thank you to anyone answers.

382
M
5 months ago
ential
entialBeginner
asked in Code & Webhooks
Authentication with POST Webhook for Paypal

I am using Paypal’s API documentation here.I’m trying to do a POST to the authentication endpoint to be granted an access token to use in future requests, however I keep getting a 401. Here’s my setup in Zapier: Note: I did encode my CLIENT_ID:CLIENT_SECRET into Base64 (using https://www.base64encode.org/) prior to testing this call.Not sure where I went wrong?  

489
Troy Tessalone
5 months ago
G
garryowenNew
posted in How Do I
How to remove ClickSend records by ID in a two-step Zap?

This post was split from the topic: What is Contact ID for Stripe and ClickSendSMS?I tried doing the intermediate step of “search” and that worked, but because I am on the free plan, I can only have the two steps. Is there another field I can use to identify the record in clicksend to remove and achieve the removal in two steps?TIA - Garry.

2513
G
5 months ago
B
BIVNew
asked in Troubleshooting
PandaDoc Error "Role 'Client' does not exist" When Sending a New Document

I’m trying to have a document in PandaDoc sent to new guests after booking in Lodgify. I keeping getting the error message: “The app returned "Role 'Client' does not exist."It’s as if PandaDoc requires the contact to already be in their system in order to send the document. But these are new guests that I’m trying to send a contract to so they would never be in PandaDoc already. Any advise would be greatly appreciated. Thanks!

62
B
5 months ago
J
JDubNew
asked in Troubleshooting
Why would a zap not run

I have a zap set up. The test goes through, I just had a lead come through, but the zap did not run. I ran another test and it came through. I am not sure what the problem might be.

153
J
5 months ago
A
Ale_ITACNew
asked in Troubleshooting
Missing variable when I send a mail.

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.Hello Zap community, my problem is the following:The user fills out the form. I configured the form to have three endings depending on the score, where it would show the score level. It shows up in Typeform, but when the Zap runs and sends the email, the variable value does not appear. What do you think could be the issue?  

91
Troy Tessalone
5 months ago
S
Sflanagan18New
asked in How Do I
Marking all emails that I am BCCed on as read except for emails in which I am in the To line or CCed

I am BCCed on pretty much every email that is sent from my company mostly as a means for me to look into the history of a deal if something goes amiss.  Thus I really am not interested in the majority of emails that I am BCCed on and would like to have them automatically marked as Read so that I can focus on the emails which were either sent directly to me or those which I am CCed on.  I was able to somewhat successfully do this with Gmail filters but the problem comes from emails in which I am both in the To line and BCCed or CCed and BCCed. Please let me know if any of this is unclear and I can try to go into more detail.

221
Troy Tessalone
5 months ago
D
DonchuitoNew
asked in How Do I
How do I choose a Zapier plan and share automation with clients (small business owners)?

Helloi am a new small business owner with a list of clients who which to automate their companies data.  I am not clear to which plan I am to register under and how do I make those templates available to third party companies ?  

101
Troy Tessalone
5 months ago
S
SecureTechBeginner
asked in Troubleshooting
ConnectWise Manage error: The app returned, "An unexpected database error has occurred"

I have a zap setup to pull information submitted from GravityForms to ConnectWise Manage. All steps are working properly except for “Find Contact in ConnectWise Manage” where the app returns “an unexpected database error has occurred”. This only seems to occur if the information submitted in the form is for a new phone number or email address, even though I have the box checked saying if the contact doesn’t exist to then create one. See screenshots below.  

543
Troy Tessalone
5 months ago
T
thetruffleboxNew
asked in Troubleshooting
Kajabi: The app returned "email is already taken"

This has been asked for another tool but I wasn’t able to get this to work for GHl/Kajabi.An existing client purchased a program from us today via a FB ad that is linked to our GHL, but because they already have a Kajabi account, the zap spit out an error and didn't  give the client access.I went in and manually granted the user access and they probably aren’t aware it even happened as I granted the offer within minutes of the order because it popped up while I was checking emails, just luck on my part.In the Kajabi integration, there are only three events, Create Form Submission, Grant Access to an Offer or Revoke Access to an Offer so I can’t use any of these to search for the user in Kajabi BEFORE creating an account for a new user in case their email exists.I’m not highly skilled with Zaps yet so wanted to come ask the community because my efforts are failing.If needed, I can remake the Zap to use the form submission but I’m reluctant because other than this issue, everything is wo

511
Troy Tessalone
5 months ago
S
ShannonDBeginner
asked in How Do I
How can I create a State field from zip code

I have lead forms coming from Facebook, pushing into Salesforce. The forms have Zip but no State. Salesforce will not input the zip code because it doesn’t have the state info.How could I lookup the state by zip and create new ‘State’ field in my existing form before sending it to Salesforce.FYI: I know nothing of programming, but Zapier logic makes sense to me.Thanks,Shannon D

803
Troy Tessalone
5 months ago
M
Mbeintema1New
asked in How Do I
How do I search for the monday.com board name instead of the board ID?

I fetched the board information, however I need to search box.com folders by board name, rather than board id.I only see the option of board id using the get board values action. where do I find board name

253
Troy Tessalone
5 months ago
M
Mbeintema1New
asked in Troubleshooting
Unable to find the option to create a shared link to a file to post on Monday.com

I can’t find an option to create a shared link to a file so I can post it to Monday.com 

182
M
5 months ago
C
csystemsBeginner
asked in How Do I
How do I attach a completed DocuSign PDF to a Zendesk ticket?

I built a zap that monitors when a DocuSign envelope is completed which then updates a Zendesk ticket. Within a Zap, is it possible to pull a completed PDF document from the DocuSign envelope and pass it along as an attachment to the Zendesk ticket?

322
C
5 months ago
M
micahdasmaBeginner
asked in Code & Webhooks
Dehydrated MP3 file missing file extension

We are using Zendesk as a CRM platform and users are able to call in and leave a voicemail for us to respond to. Zendesk already has that voicemail recording as an mp3 file and I am attempting to forward that recording into Slack. The issue I am having is that after I use the Zendesk API to retrieve the call recording, when the file is dehydrated in Zapier it is missing the file extension of `.mp3`. I can manually update the file extension once it’s downloaded and the recording is there and works, but that is not a scalable solution. This is the full Zap  Step 2 gets the ticket details which includes the URL to download the .mp3 file.Step 3 takes that URL and executes a GET request which generates the file  Step 4 then takes that file and shares it via slack   All of this mostly works, but the file that gets downloaded when I click the link in Slack is missing the .mp3 file type If I manually update the file extension to be .mp3, the file is able to be opened successfully as an mp3 fil

546
M
5 months ago
M
micahdasmaBeginner
asked in Code & Webhooks
Issue sending file via POST Webhook

I am attempting to create a Happy Fox ticket (Help Desk software) using the Happy Fox API with an attachment included. I have been able to get the request to succeed using Postman, but have not been able to get it working with Zapier. When running the zap, the ticket will get created with all the correct information, but the attachment will not go over. Looking for any ideas on how to troubleshoot this!Here is the webhook step setup  Webhook step setupWhen executing that step, I get the following ticket created If I create a similar request with Postmanm using this setup I get the ticket created with the correct attachment The cURL command to create this ticket that I was given by Happy Fox support is as follows curl --location 'https://[Redacted]/api/1.1/json/tickets/' \--header 'Cookie: [Redacted] \--form 'client="1"' \--form 'category="1"' \--form 'text="This is a ticket created via API using multipart/form data"' \--form 'subject="Test with Audio File"' \--form 'attachments=@"/User

361
M
5 months ago
V
Vera-91New
asked in Troubleshooting
Error status 502 on Sendgrid action 40058

I’ve setup a simple ZapierWebflow form (2 fields) to Zapier to Sendgrid (add to contacts of a list) Now it keeps on happening that the step to Sendgrid fails on most (not all) of the new form submissions. I’m on launch day so a lot are coming in and now i’m adding them by hand and trying to fix this in between so all help is welcome! <3  

267
Troy Tessalone
5 months ago
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