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28306 Topics
W
Wellow123Beginner
asked in Troubleshooting
Zap does not receive a response from Google Sheets

Hello Everyone, I have a Zap triggered when a row is added in a google sheet table. In step 4 of my Zap I do a look up in a google sheet table, but I get this error “This usually happens when the Zap does not receive a response from Google Sheets within 30 seconds confirming we could access the spreadsheet data successfully.” The connexion is right, this table only has 700 rows, the sheet and table IDs are right, and there is the value in the google sheet. I tried replaying them but it’s not working.. When I replay a zap, will it replay with new data it the google sheet has been updated? Or only the one the triggered the zap? Thanks for your helps!  

4
Troy Tessalone
4 months ago
Pocket Office
Pocket OfficeBeginner
asked in Troubleshooting
Zap History shows Null Data - Filter Step - Even though Data Out is Present

I am connecting MyCase to Google Drive, with MyCase being the Trigger. The specific trigger is: Case Updated based on Case Stage. When I run test data inside of the Editor, it pulls information properly based on the work I do in MyCase.Each stage has a Case Stage Reference ID and I want to run certain actions based on a specific stage. Therefore I filter using Text Exactly Matches...the known Case Stage Reference ID which in this case is 597269. Everything works in the Editor….HOWEVER...when I Publish, the Zap stops because null data is coming through, as shown below on the Data In Tab. Interestingly on the the Data Out Tab (second image)...Null Text Error....the very data I want is there…. It is getting the data and the proper Case Reference IDAm I losing my mind, or is this not working as it should? Please help.

6
Pocket Office
4 months ago
K
kntaylorNew
asked in How Do I
How do I set up a Zap to add Givebutter receipts to QuickBooks Online without selecting a specific customer?

Why do I need to select an specific customer when creating my Zap? How do I set up my zap to add receipts from Givebutter to Quickbooks?

1
Troy Tessalone
4 months ago
O
Oteiza-aNew
asked in How Do I
Can I use my Zapier account on behalf of my end user?

I want to be able to create a workflow from my own application, but I don’t want to ask every single one of my users to create a Zapier account.So, can I integrate Zapier into my application, where Zaps workflows will be created in my company’s account? (via API or whatever necessary tool)

1
Troy Tessalone
4 months ago
D
David KennettNew
asked in Troubleshooting
Error turning Zap on: undefined Error : inactive user cannot access the api

Hello, I encountered an error message while attempting to activate my Zaps: "Error turning Zap on: undefined Error: inactive user cannot access the API." Initially, I presumed it was due to a payment issue and promptly upgraded my plan. However, I'm still encountering the same error. Could someone please assist me with resolving this issue?Thank you for your help.Best, David

1
Troy Tessalone
4 months ago
C
creating webflow orderNew
asked in How Do I
How do I create a Webflow order using the stripe payment link?

is it possible to create webflow order using stripe payment link ? like when user finish stripe payment link, i want to create new webflow order  it should contain email ,address,etc

1
Troy Tessalone
4 months ago
B
barnabynagyBeginner
asked in Troubleshooting
Sendy list not loading

Want to set up several Ghost - Sendy zaps but I’m stuck at the first one. Sendy list is not loading. 

12
B
4 months ago
A
adevcoderBeginner
asked in How Do I
Can zapier shopify create variant products ?

Hi everyone, I wanted to basically create a product from google sheet and have it Zapier connect with Shopify to create/updated the product. Now my question is does Zapier Shopify create product function able to create variants? One product with multiple variants skus?

6
SamB
Community Manager
4 months ago
RobynAU
RobynAUBeginner
asked in How Do I
All data from Gravity Forms isn’t added to ClickUp task

I apologise in advance as I am sure my issue relates to the “section” between the chair and the keyboard!I have set up a zap between Gravity Forms and ClickUp that when a new form submission is received a new task is added to ClickUp.I created a template in ClickUp for the task field names the same as in Gravity Forms.When I test Gravity Forms, the data is displayed. But when I test the ClickUp New Task, while it test is successful and all sections/steps have green ticks, the fields are listed but the data hasn’t been been added. I have obviously missed something. Would anyone have some suggestion as it what I might be missing?Many thanks,Robyn

5
SamB
Community Manager
4 months ago
Anubis
AnubisBeginner
asked in Troubleshooting
Zaps suddenly don't work anymore > Clickup connection "Cannot read property "members" of undefined"

Hi! My Zaps which always used to work suddenly don’t work anymore since today/yesterday. No changes were made to the Zaps, so this seems strange to me.The problem lies within the step “Find user by name or email in Clickup”. When I test this step I get an error: “Failed to find a user in ClickUp - Cannot read property ‘members’ of undefined” This is what I already tried/checked:The account I connected ClickUp with, is still admin in ClickUp, so this should not be an issue Reconnected ClickUp & tested the connection - was successful Created the step “Find user by name or email in Clickup” from scratch, still doesn’t work & doesn’t work with field “email” either. What can I do here so my Zaps work again? Does anyone else experience this issue out of the blue? 

14
SamB
Community Manager
4 months ago
Ibon
Ibon
asked in How Do I
How can I trigger a zap with Github's dependabot security alerts?

There are a lot of Github triggers, but none of them seem to be picking the Security alerts that Dependabot creates. Can someone think of any way to pick these up as a trigger to initiate a zap?  

4
C
4 months ago
Z
ZZapittBeginner
asked in Troubleshooting
Connecting 17hats with specific tags to Kalviyo

Hello, I collect new contact form in 17hats. Contacts that I label with a specific Tag are the only ones I want imported into Klaviyo. I don’t want all of contact forms to be imported.I’m trying to do it with a filter condition Only continue if Field: TagCondition: (Text) Contain text or Exactly matchText or data: the tag nameSomehow Zapier cannot find the Text or the Tag.Is there any way someone have an idea how can I make Zapier find the tags? Thanks

3
ken.a
4 months ago
B
Bikesale24New
asked in How Do I
How do I import CSV data from Gmail to HubSpot after successfully receiving the email?

Hello dear community,I'm still relatively new here and have been struggling with the same problem for days. I just can't get any further and ask you for help.Following process:I receive a csv file sent via Gmail and would like to import the data from it. Intercepting the Gmail with the file works. I would like to import this data into ROWS, then into Hubspot. Now it's the case that I can see all the data from the gmail, but not the data from the CSV file. How could I manage that?I am grateful for any help.GreetingsBikesale24

4
SamB
Community Manager
4 months ago
N
Nicolai CopenhagenNew
asked in Troubleshooting
Can't transfer data from Microsoft To Do - to Clickup

I am trying hard to get Microsoft To Do to transfer data to a Clickup list. I can transfer all kinds of data from my To Do list, except what is actually important: The To Do task description.. I have tried all tags/fields available, but the text written in To Do is simply not transferred..  

2
ken.a
4 months ago
T
toughtrucksNew
asked in How Do I
How to change the default icon of Zapier's Chatbot?

I don’t see any option within Style to change the default icon of the Chatbot. Has anybody able to figure this one out? 

1
ken.a
4 months ago
G
gera97New
asked in Troubleshooting
Failed to create a lead event in Facebook Conversions This event has no customer information parameters

Hi, i got error like below, as i understood it's like recommendation, but it doesn't matter , the event will be sent in facebook right? because my zapier was launched with skip testFailed to create a lead event in Facebook ConversionsThis event has no customer information parameters, or it has a combination of customer information parameters that is so broad that it is unlikely to be effective for

3
SamB
Community Manager
4 months ago
M
MrMikeBeginner
asked in Troubleshooting
I can't trigger skool question to my email list on flodesk

Hi there,I tried to give it a test but test keep fail, I try to import skool email to my flodesk email list 

2
ken.a
4 months ago
A
Andrew Recruit10Tinkerer
asked in How Do I
Microsoft Dataverse connection please

Has anyone managed to connect to Microsoft Dataverse? If so what are the steps?

6
A
4 months ago
J
jpridsamNew
asked in How Do I
How do I automate reposting client Facebook posts to my business page?

Hi, I run a local newsletter in which one of my responsibilities is reposting the posts of my clients onto my businesses Facebook page for added exposure. I was wondering if there is any way i can setup and automation where this is done for selected facebook profiles (my clients), since this would save me a huge amount of time.Thanks for your help

2
SamB
Community Manager
4 months ago
M
MyleneNew
asked in Troubleshooting
Trello to Omnisend Zap is not working even if the test was ok

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.Hi, i want to link my trello to my omnisend.I just need the name and the email adress from my trello card to add in my omnisend and i want it to have a certain tag (that will trigger automation )   the test is okbut when i try it directry from my trello, it doesn’t work,does someone can help me? or know what to do ? Thanks!

2
SamB
Community Manager
4 months ago
V
Vidhu_saxenaNew
asked in How Do I
How do I automatically update Monday.com with Microsoft SharePoint in Excel comments?

I am looking to integrate our  Monday enterprise account with Sharepoint. The idea is that once someone adds a comment in a specific excel stored in sharepoint, it should get automatically updated in the specified folder in Monday. Can someone guide me ? 

2
ken.a
4 months ago
J
JudyTsaiNew
asked in Troubleshooting
Error: Failed to fetch a form entry from WPForms Error while retrieving: JSON results array could not be located

I am having problem connecting to WPForm with Zapier. I checked and confirmed that: I am using WPForm Pro with latest version “Disable storing entry information in Wordpress is unchecked. But when i try to test the trigger, I keep getting the error:Failed to fetch a form entry from WPForms Error while retrieving: JSON results array could not be located Please help!Thank you so much! 

5
ken.a
4 months ago
N
nadpllcNew
asked in How Do I
How do I retrieve Square invoice data?

I’m looking to pull info from Square invoices, to be able to send into things like Google Sheets, Mailchimp, and Qukcbooks to start.However, regardless of any Zap I try to set up, the line item data from the invoice is not available to me when creating Zaps. I’ve looked into the line item FAQ as well, but I cannot figure out the way to retrieve this data.Is this something that can be done? I can seemingly get any info from the Square invoice EXCEPT anything in the data table of the invoice itself. Any insight in how to do this would be very appreciated, or knowing that this isn’t possible would also help.

2
SamB
Community Manager
4 months ago
O
orboquinBeginner
asked in How Do I
I Can't Automate Woocommerce Product Total Value with Go High Level (lead Connector) Opportunity Value $

I’m trying to automate Woocommerce New Orders with Go High Level Lead Information, that way I can use the dashboard to observe in each part of the pipeline how much Money is.I can get the name, Phone, pipeline but Zapier doesnt display the Opportunity or Monetary Value, Pabbly does that, but All we need is to have in Zapier the Opportunity Field. Has anyone solved this problem? 

4
ken.a
4 months ago
M
MiryLopezNew
asked in Troubleshooting
Salesforce error: “This auth is expired. Please reconnect it here.”

I keep getting this error: “This auth is expired. Please reconnect it here.” I go to reconnect and I follow the prompts, “Connect to production”  “Yes continue to Salesforce” it takes me to the salesforce log in page, I log into Salesforce, then it takes me to the “allow Access” page and I click “allow” then it takes me back to the Zap I am working on, then I get the same message “This auth is expired. Please reconnect it here.” I opened a support ticket with Zapier and I have not received an reply yet. I see other community members have had the same issue with this particular error but I don’t see it resolved. I follow the steps on this article: “https://help.salesforce.com/s/articleView?id=sf.connected_app_how_to_install.htm&type=5 I followed the steps on this article: https://help.salesforce.com/s/articleView?id=sf.connected_app_manage_current_sessions.htm&type=5I don’t know what else to do to complete the connection. Any insight or advice will be greatly appreciated.TIAMiri

4
ken.a
4 months ago
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