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Question

Troubleshooting a Zap that won't activate in Outlook

  • June 6, 2025
  • 5 replies
  • 34 views

Hola a todos,

 

Mi nombre es Marco y escribo desde Chile. Hace poco que estoy utilizando esta herramienta y me ha resultado bastante útil, sin embargo, he tenido problemas con un flujo de trabajo que se desactiva inmediatamente después de hacer el test y publicar. Probé si eran los permisos de la aplicación, pero estaba todo correcto. Traré de hacerlo con Google Calendar, pero obtuve el mismo resultado. ¿que puede estar pasando que desactiva mi flujo?

Creación y publicación de ZAP

 

Flujo de prueba hace la tarea en la que se pensó

 

Llega aviso por correo electrónico, que no está activo

 

Flujo en Dashboard de Zapier, desactivado.

 

Agradecería su ayuda.
Saludos,

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5 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34072 replies
  • June 6, 2025

Hi ​@Marco Antonio 

Translated to English:

Hello everyone,

My name is Marco and I'm writing from Chile. I've been using this tool for a short time and have found it quite useful. However, I've been having issues with a workflow that is deactivating immediately after running the test and publishing. I tested it to see if it was the app permissions, but everything was fine. I tried doing it with Google Calendar, but I got the same result. What could be happening that's deactivating my workflow?

ZAP creation and publishing

Test workflow performs the intended task

Email notification arrives, which is not active

Flow in Zapier Dashboard is deactivated.

I'd appreciate your help.
Best regards,


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34072 replies
  • June 6, 2025

  • Author
  • New
  • 1 reply
  • June 6, 2025

Hola Troy,

 

Muchas gracias por tu amable y pronta respuesta. He revisado el historial de mi Zap y no hay nada que me indique que puede estar malfuncionando.  Solamente que se apaga después de unos segudos de ser publicado.

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34072 replies
  • June 6, 2025

@Marco Antonio 

Translated to English using Google Translate: https://translate.google.com

Thank you so much for your kind and prompt response.
I've checked my Zap history and there's nothing to indicate it might be malfunctioning.
It just shuts off a few seconds after posting.

 

Did you review the suggestions in these help links?

Help links for how to troubleshoot: 

https://help.zapier.com/hc/en-us/articles/8496199466125-Can-t-turn-on-or-publish-Zap

 

Help links for using the apps in Zaps:


JammerS
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  • Zapier Staff
  • 3527 replies
  • June 9, 2025

Hi ​@Marco Antonio,
 
We just wanted to see how everything is going with your Zap. Did Troy's recommendation get the job done? Feel free to reach out if you need further assistance with your Zap. We're glad to address any concerns and assist you.
 
We're looking forward to your response.