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I am writing to request a refund for a charge that was made to my account without any notification. I was charged for my next annual subscription on this dormant account.

Hi ​@GregDSC 

Billing issues need to be handled by Zapier Support: https://zapier.com/app/get-help

Info about Zapier refund policy: https://help.zapier.com/hc/en-us/articles/8496277302157-Change-or-cancel-your-Zapier-plan

Zapier (TOS) Terms of Service: https://zapier.com/legal/terms-of-service

 

Hi ​@GregDSC,

 

Its best to contact our Zapier support team to discuss about any refund needed to your account. Kindly reach us on this link: https://zapier.com/app/get-help so we can discuss further about how refund works. But thanks to ​@Troy Tessalone for pointing out our member to the right documentation about refunds. 

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