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Question

Locked out of paid Zapier account

  • June 9, 2025
  • 1 reply
  • 16 views
S

Hi. I was testing the setup of SSO for our account, and during the testing it appears to have turned on SSO for EVERYONE. I can now not log into our PAID account with support in order to open a support ticket to get help.

 

I’m in a loop since SSO isn’t working, and I can no longer log in with email address.

 

How can I get this resolved?

 

How can I get support without being able to log in to get support?

    This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

    1 reply

    JammerS
    Forum|alt.badge.img+6
    • JammerSZapier Staff
    • Zapier Staff
    • 3527 replies
    • June 10, 2025

    Hi ​@scott.whitney,

     

    We sincerely apologize for the inconvenience but only with our Zapier support team can handle those account related issue such as locked out accounts. You may contact them using this link: https://zapier.com/app/get-help

    Terms & ConditionsAccessibility statement