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29440 Topics
L
Lisbet_ResolveNew
asked in How Do I
How to send deal updates from Bigin to Slack?

Hi, I’m trying to set up a zap that will send a message from Bigin CRM to Slack when a new note has been created on a deal in the pipeline, but when configuring the zap I do not get the opportunity to select “notes” as an input field in the Message Text. Is there a way to do this? 

93
JammerS
1 month ago
E
Event HorizonNew
asked in How Do I
How do I automate consignment to payment as an eBay seller using Zapier?

HelloI’m an eBay seller, selling other people’s items.I am looking for something that can help me automate consignment to payment.I would like a form on my website that customers can complete with the items they would like to sell and then integrate that within a spreadsheet or similar.  The ability to enter how much each item is listed and sold for, less commission and fees, then create an invoice containing which items have been sold and what the customers payout will be. And possibly even make that payment via PayPal or bank transfer.Is this possible with Zapier and would a beginner be able to achieve this?Many thanks, Lori

143
JammerS
1 month ago
A
AlexDVNew
posted in How Do I
Changing the terms of use

Hello! I used the free version of Zapier and was pleased with the functionality and was happy to talk about how Zapier solves many automation problems. Then a few days ago I noticed that the terms of use have changed and now the functions that were previously free have become paid. I think this is wrong. All large companies, on the contrary, make once-paid functions free. And here it's the other way around. I spent about a month developing the scripts, knowing that I wouldn't have to pay for it. I use the small opportunities that I have enough of. I only need Multi-step Zaps and Paths from the paid functions. Why do I have to pay for it now? I don't need other functions and I don't want to use them and pay $30 a month for it, it's expensive for me. It is a pity that once my favorite service degrades and just tries to earn as much as possible. It is sad. I plan to stop using it only because of the strange changing terms of use and the prices that I will need to pay for just a couple of

71
JammerS
1 month ago
B
BRDNSAAPNew
asked in How Do I
Automate discount code insertion for new customer Mailchimp campaign

Hi all!We have a physical store and webshop that runs on Lightspeed. Within Lightspeed I can setup discount codes that only can be used once. There is a connection between Lightspeed an Mailchimp for customer details but unfortunately not for discount codes. Now I want to set up a campain that triggers an email to new customers. When people buy something in our store we ask them to register for our loyalty program. If they do, we have their email address and the campain should trigger a ‘welcome email’. This email needs to contain a unique discount code. The codes are already set in Lightspeed and active. I have a Google Spreadsheet where the discount codes are in individual columns (below each other).Is it possible to use Zapier to retrieve a unique code from the Google Spreadsheet and insert it in the email of Mailchimp after a customer registered? Thanks for your response!

152
JammerS
1 month ago
T
trung.nguyenNew
asked in How Do I
Unable to receive raw response from post webhook request

I am using webhook to send out POST request and get response. However the response is very complicated and I want to process the raw response myself. But I cant seems to make zapier stop processing/ parsing my response as list of arrays. How can I achieve this? Do I really need to use custom integration because of this????

71
L
1 month ago
S
Sigurdur130Beginner
asked in Code & Webhooks
Get request not filtering in zapier but works in postman

I’m sending a GET request to retrieve all invoices sent on a particular date. I’m receiving all invoices sent, ever. I tried this in Postman and successfully retrieved only invoices sent on a particular date.Why isn’t it working in Zapier?API Documentation: https://apidoc.payday.is/#7114bb47-1d43-41b5-a3cf-627018f3a83cHere are a couple of screenshots of my set-up.I’m confident about the date formatting because I literally copy/pasted it from Postman, where it workedAnd the results: notice the total of 409. This should retrieve only 2 invoices.The paid/unpaid amounts look huge until you realise it’s not in dollarsAnd a screenshot from Postman. Note the total: 2.  

234
S
1 month ago
I
imailinguNew
asked in Troubleshooting
Trouble moving a file to another folder in two steps

Triggered by a google form, the next step is to create a folder, then make a copy of an existing file and lastly, move the new file (google doc) to the new folder. Everything is passing the tests but then it won’t move the file. Any suggestions?  

134
Troy Tessalone
1 month ago
N
NovoPathBeginner
asked in Troubleshooting
How to create a running increment for a Specific cell value in excel

Hey Zap Team! I am a bit confused around the solution proposed in this forum: https://community.zapier.com/how-do-i-3/formula-how-to-increase-a-number-per-1-1-16774I read this as an individual trying to increment a current excel/google sheets value by +1 everytime an action occurs.However, my problem is:1.If the current lookup value is a static (non custom) "0" in Cell G2 “Priority Urgent Tickets” - entered manually before the zaps on to create a lookup value. 2.And the formatter takes place to increment "0" to "1" in Cell G23.And then the zap is turned on, wont the zap fail because upon a new action “ticket” because it reads the lookup value as the static/previous "0" and not the current (incremented value) of "1"?How do I use the lookup value to read the current value in the cell and not the previous value??I am trying to keep a running count in one cell of all tickets submitted by a specific customer, so ticket count could be as great as 1,000-1,500 tickets a year. So I need to alwa

246
N
1 month ago
L
lids3New
asked in How Do I
How do I add my assigned todo list from Basecamp 3 as a task into TimeHero?

I want to add my assigned todo list from Basecamp and connect is to timehero as a task 

175
Troy Tessalone
1 month ago
G
GlintyNew
asked in How Do I
Zap doesn't retrieve meta field in WordPress cpt

I’m trying to create a zap that fills out a meta field I made with Jet for my wordpress website. I can see the CPT in the zap but I cannot see the meta field I created. Is this still not supported? 

82
SamB
Community Manager
1 month ago
T
ToroT_EdrNew
asked in Troubleshooting
Facebook Pages error: Could not get the access_token for this page

Hi there!I’ve added a zap that publish page post on meta but i receive an Error message “Could not get the access_token for this page” when zap run.I’ve tested the connection multiple times and recreate the connection multiple times as suggested by the guideline but the error is still present.Do you have any ideas/suggestion?Thank youG.

82
SamB
Community Manager
1 month ago
N
NorlanNew
asked in Troubleshooting
Google Sheet to Instagram for auto posting on Instagram

i need help for fixing this - please the images below:https://imgur.com/VgGwwVo https://imgur.com/Fi903l3 https://imgur.com/Fi903l3 https://imgur.com/7a6PeL5 https://imgur.com/iOxspYf https://imgur.com/sDTNp8c https://imgur.com/JPjm95C https://imgur.com/KdqqawQ https://imgur.com/RkSLd2d Thanks for your time...  

32
SamB
Community Manager
1 month ago
T
TerranceNew
asked in Troubleshooting
Trigger sending incomplete data from Google Forms to Google Sheets

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.Hi Everyone what happened for my Zap , previously still working well but todayI trying do some adjustment i found out when i create a new zap > New Response Form > Choice my form and read my new data … trigger successful , all data show what i wan …. step1 no problem , step 2 is filter text also no issue … but when i add “Update Spreadsheet Row” trying to let above trigger the data input to here … but this site provide me the sample data All incomplete …. i trying to many way also same ,Even previously i had trying use another existing Zap , i use back that one also is same situation …. anyone can help me ? all sample data no show now … just give me a little data …  

234
SamB
Community Manager
1 month ago
Sascha_Feldmann
Sascha_FeldmannNew
asked in Troubleshooting
Digistore24 Orderbump not tagging in ConvertKit

Hey. I have an orderbump in Digistore24. My zap is supposed to assign a tag in convertkit after the orderbump has also been purchased. In the testorder with digistore24, the tag for the orderbump is not assigned. I assume that digistore24 transmits the main product and the orderbump to zap as one coherent product?or am I missing something?the tags are correctly assigned to the upsell and main product

72
SamB
Community Manager
1 month ago
C
carldelmundoNew
asked in How Do I
How to use Dante AI to trigger an email?

I am currently using Dante as my trigger to capture new leads via chat and store to my CRM. However, I noticed that sometimes the client wants to connect to an agent. Since we don’t have the resources to man these chats all the time, I was thinking of using Zapier to end an email to our group that someone wants to connect so that we can take action the soonest possible time. Has anyone done this before? Right now am only seeing 2 triggers in Dante Chat via Zapier Triggers.

62
SamB
Community Manager
1 month ago
A
amirabrahamBeginner
asked in How Do I
Issue with Shopify and Zapier for Customized Product Orders

Hello,I run a Shopify store that sells customized products. Each product can have personalized features selected by the customer, such as color, image, or name.I’m using Zapier to send order details to my suppliers (via gmail). The problem occurs when a customer orders the same product more than once, with different customizations each time. Zapier sends all the details in a single zap, and I’m unable to distinguish between the different products in the order.I’ve tried using Zapier's Looping to split the data for each item in the order amd it seems like i have manage to do that (screenshot attach)configuration, but I'm still facing challenges in sending all the information in an organized way, ensuring that each product is listed separately with its unique customizations.for example   Order Number: xcostumer details:costumer name: Email:1. Shipping Address Address custom requirementsproduct number 1text: try 1 color+thickness+ size: Steel color 2mm / 6,product number 2text: try 2 colo

164
SamB
Community Manager
1 month ago
N
Nic ShepherdNew
asked in Troubleshooting
Cannot connect constant contact account with Zapier

Everytime I try to connect Constant Contact to Zapier, a modal window comes up then disappears before I can approve anything 

237
N
1 month ago
Process Agilist
Process AgilistBeginner
asked in Troubleshooting
Clio Integration: 401 on "API Request (Beta) in Clio" for any Clio Manage api request - Bug?

When attempting to identify a client by name in Clio Manage, through Zapier, there is one built-in method:Find Person Contact (shown below) This feature is insufficient for my needs, as there exists the possibility that there might be two people with the same name.  “Find a person” will return only one, even if there are several with the same name.  Will it be the right one?  Who knows?  I certainly don’t want to cross-contaminate confidential case information from one John Smith to a different John Smith. At this stage of the workflow, I do not have their ID, otherwise I would be using that.Fair enough, I’ll just directly make a call to the API, right?  I do this everywhere else in Zapier and it works just fine, calls to Google Drive which aren’t directly supported, etc.  So, this is assumed to be a known quantity of functionality.  However, when I try to engage Clio’s contacts.json API call through the “ API Request (Beta) in Clio” Zapier action, I get a 401 error.  So, as one does,

13911
SamB
Community Manager
1 month ago
FlyingLenz
FlyingLenzBeginner
asked in Troubleshooting
Field missing from lead connector create opportunity - trigger is Acuity

I want lead connector to create an opportunity from a booking on Acuity. Most of it is working the way I need, but I am baffled as to why lead connector is not returning these fields:opportunity value opportunity name statusIs there a reason that these fields would not come back from lead connector to Zapier so that I could populate and set the status when an Acuity booking comes in?

31816
SamB
Community Manager
1 month ago
S
SSNJeffNew
asked in Troubleshooting
Quickbase suddenly erroring: Response payload size exceeded maximum allowed payload size"

Is there some kind of new limit on the number of fields in a table and the ability of zapier to load them?I have 100+ zaps that create records in or update records in a table in a Quickbase app, and suddenly at 1:45PM PST yesterday,  the zap step can no long see or load any of the fields in this table and now all of my zaps that use these actions are erroring out and it’s causing major problems for me.The step gives this error: This Quickbase step hit an errorError message: Response payload size exceeded maximum allowed payload size (6291556 bytes).But when I go in and edit the step,  it shows all of the mapped fields as ‘Extra Fields’ and will no longer load any of the fields in the table.Everything had been working fine for years in some cases and suddenly the entire thing is stopped.So far support has been extremely slow and unresponsive.   Is anyone else noticing any similar issues?   Is this new?

191
SamB
Community Manager
1 month ago
P
PortlandDesignCoNew
asked in Troubleshooting
Instagram Post Image Missing in Zap to LinkedIn Company Page

Help! I have a zap set up for an Instagram post to trigger a LinkedIn Company page post. However, only the caption is posting to LinkedIn, not the image that was originally posted in Instagram. I would like both the image and the caption to post *from* Instagram *to* my LinkedIn Company Page. I tried deleting the original Zap and creating a new one, but it will only let me connect to my LinkedIn personal page, not my company page. There doesn’t seem to be any support or contact, it’s all AI so I’m not able to get any help with this. Thanks!

18714
ken.a
1 month ago
A
ArizonaiscoldBeginner
asked in How Do I
How to map a trigger word for use as text

Hello all, how do I map the trigger word to be used as text? I am using a zap to monitor one Slack channel and sending a message to a different channel when certain words or phrases are mentioned. I would like to make the trigger word bold, colored etc to make it easily identifiable, or use it as the Bot Name to act as the ‘title’ to the message. Using + or / does not offer the mention word as an option.Example: Use ‘to cancel’ to format the Text used in the zap data out message   

269
SamB
Community Manager
1 month ago
M
mmcvaNew
asked in How Do I
Cannot get Facebook Ad form data

Hello, this is my first time posting. I have a Zap where I am pulling leads from my Facebook ad into my Bonzo CRM system as shown below. In my facebook Ad there is a form where I ask three questions as shown in the second screenshot below e.g. “how soon are you buying” and “which state”. I want to capture these answers in my CRM. However, when I click on my Bonzo step (first screenshot below) I can see all the basic data from Facebook highlighted in yellow such as Full name, Ad name etc. etc. but not the specific three answers that the leads are filling in on the facebook Ad. Can someone let me know if this is possible? Or does Facebook not push this data at all to be captured by Zapier?         

123
ken.a
1 month ago
H
horacechanBeginner
asked in Troubleshooting
Difference between Telegram supergroup and normal group chat

What is the difference of Telegram Super Group or normal group As picture  

506
F
1 month ago
D
dgallmanNew
asked in How Do I
How to trigger a zap when a wealthbox contact is updated

How can I trigger a Zap when a Wealthbox Contact is updated? These are the only Wealthbox Triggers I see:New Comment New Event New Opportunity Task Complete New Workflow New Contact New Note New Project New Task Workflow Step CompleteIs there really no way to trigger a zap when a contact is updated? Any help is appreciated, thank you in advance.

182
ken.a
1 month ago
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