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21755 Topics

F
FidusBeginner
asked in How Do I

How to create task in Asana from ActiveCampaign

Hi,I was creating an automation in ActiveCampaign and I have the following question: at the end of an automation in ActiveCampaign, I would like to automatically create a task in Asana. How is this possible with a Zap? And is it possible to address this task to a specific user (person) in Asana?Thanks in forward!

2
F
1 year ago
D
dl_adminBeginner
asked in Troubleshooting

Mailchimp Transactional error: Failed to fetch choices. Response payload size exceeded maximum allowed payload size

When using Mailchimp Transactional in a Transfer, the “select template” dropdown field does not get populated if there are more then +/- 60 templates available in Mailchimp Transactional / Mandrill.Zapier returns an error: “Failed to fetch choices. Please make sure all previous required fields have values. Error while invoking: Error during execution: Response payload size exceeded maximum allowed payload size (xxxx bytes).  

2
SamB
Community Manager
2 months ago
J
jrinthecoveNew
asked in How Do I

How do I switch the Constant Contact account linked in Zapier to the one I need?

I am trying to connect my Constant Contact account to Zapier for Lion Desk. It keeps pulling the wrong Constant Contact account (I have multiple). How can I switch out the current account linked in Zapier for the one I need to be connected to?

2
Liz_Roberts
1 year ago
C
ClayPotterBeginner
asked in Troubleshooting

Mailchimp error: Failed to create a subscriber in Mailchimp Error from halted execution: The subscriber is not a member of the selected audience.

Hello!I have been occasionally experiencing a strange issue with a zap trying to modify a subscriber in Mailchimp, and notably tags.My tag modification has two steps: in the first step, I update a subscriber with renewed company, address etc. and alongside, pass a new list of tags to Mailchimp.The intent is to override the existing tag list, however, as you know, Mailchimp simply adds those tags to the subscriber’s tag list. So far so good.I then determine the list of tags that are *not* a part of this new taglist, and then issue a “Remove subscriber from Tag” action step with the list of “extraneous” tags. At this step, I get the following error:Failed to create a subscriber in MailchimpError from halted execution: The subscriber is not a member of the selected audience. I have gone back and checked the setup and the audience list is correct. Thinking that this may be because the record is in some weird locked state for update, I have tried to re-execute the initial add/update subscri

2
Danvers
1 year ago
T
The Pink TreatmentNew
asked in How Do I

Need to add tag onto contact in ActiveCampaign when I have approved their account on Customer fields

Hello!I want to add a zap where when an Account is Approved on Customer Fields, it will add my existing tag onto the contact in ActiveCampaign

2
Rachael S
1 year ago
T
TillmannNew
asked in How Do I

When will my free plan reset after reaching the Task limit?

Hello, i have a free plan and reached the limit of the 100 tasks. I would like to ask, when you will reset my account?

2
Danvers
1 year ago
C
ClydeBiggsbyNew
asked in How Do I

How do I create three new rows in a separate spreadsheet, one for each phone number with duplicate info on each row?

I need to create a spreadsheet using phone numbers as my unique key so that I can use an SMS tool to send text messages. The data I have to start with uses Address as the unique key and a single address could have multiple phone numbers associated to it in fields such as Phone1, Phone2, Phone3, etc. Is there a Zap that could help do the following:If a record in my file contains 3 phone numbers, I need to create 3 new rows in a separate spreadsheet, one for each phone number. I also need to duplicate information such as First Name, Last Name and Address in each of the three rows.Data Ex.Elmo, Jones, 123 Sesame St, 123-123-1234, 234-234-2345, 345-345-3456Becomes:Elmo, Jones, 123 Sesame St, 123-123-1234Elmo, Jones, 123 Sesame St, 234-234-2345Elmo, Jones, 123 Sesame St, 345-345-3456

2
chanelle
1 year ago
U
UkAutoProNew
asked in Troubleshooting

Help with zapping between Google Calender and Active campaign

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.Hi All,Hope everyone is well and having a great start to their week! I’m currently in the process of having it so when a customer is added to my Google Calendar, the tag on their account automatically changes. I’ve gotten this far however I’m having issues getting any further.Any time i try to add the ‘CONTACT ID’ section using any of the details I received from Google calender (e.g. email, phone etc.) which match the users details on my Active campaign (see 1st image below) I get the below error ‘the app returned contact not found’ (please see image below that)!Anyone have any idea where I’m going wrong? I’ve been trying to fix this all day and had no luck, it’s very annoying, it almost seems like Active campaign still cant match the users information from the Active campaign users details to the existing Google c

2
chanelle
1 year ago
M
markpNew
asked in Code & Webhooks

Trying to find zapier field reference ids

I was using a template to send a message via webhook from ringcentral. I was putting in a field reference id such as: {{167720013__COL$E}}. And it would pull the value from column E inside my google sheet and put it in the message. I was not hard coding this message into the webhook I was simply putting the message in a google sheet cell and then doing a lookup. That way my clients can just edit the message when they want instead of having to edit a zap, which they dont want to do. See pictures below.I would like to know how to find this field reference ID: {{167720013__COL$E}}. It seems to have changed and I cannot find how to get it again.  

2
MohSwellam
1 year ago
T
TonnykaagaardNew
asked in Troubleshooting

Help: Required field "Subscriber Email" (email) is missing.

Hi all :) I just integrated zapier with my Facebook lead ads and Mailchimp flow. I have set up a trigger and tested the flow. It works in test mode. But when i set the zap live, the Facebook lead ads won’t automatically come over in my Mailchimp audience. When i track the history on the Zap, i get this error message: “Required field "Subscriber Email" (email) is missing” I have tried to reload the test trigger and i have checked the connection on Facebook and it looks right. Anybody who can help or advise me in the right direction? I have uploaded screenshots from both facebook, zapier and Mailchimp. Please say if you need more info. 

2
shalgrim
1 year ago
J
JaretNew
asked in How Do I

How to automate stripe fees into quickbooks sales receipt? And create multiple line items

Ideally, we would want to include the stripe fees and Tax amount into the sales receipt as a multiple lines without doing them manually.  QBO sample receipt (below)   

2
Danvers
1 year ago
B
bthickeyBeginner
asked in How Do I

I'm trying to create Zoho invoices from Clickup time tracking

I use Clickup to track my projects and just manually enter the time worked in Clickup’s built-in time tracker. I’m trying to automate invoicing by sending that data to Zoho Invoice. When i try to send the time tracked, though, instead of showing up as hours, I’ll see some giant number like 7200000 instead of 2 hours. I don’t even understand the math that’s coming up with that. Anyone have any ideas? Thanks!

2
B
1 year ago
B
broc.helgesonNew
asked in Troubleshooting

Error: "Failed to create a contact in Keller Williams Command. A contact with this email address already exists"

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.Kw Command Email Contact already exists error. We are using Zapier to connect Paperform into Command. We would like the contact information that is filled out in the form to be populated in Command. We are running into the following issue. Once we connect the apps and test the integration, we get the 400 error. Specifically around the email address. Any guidance or help would be much appreciated. 

2
chanelle
1 year ago
Z
ZappBranniganNew
asked in Troubleshooting

HTML in my zap not parsing correctly

I have a Zap that posts from Wordpress to a private Facebook group when I create a post in WP. It posts successfully. However, within the message body of the post in Facebook, it is not parsing the HTML tags (see attached screenshot). Any suggestions? Thanks!

2
chanelle
1 year ago
B
BrandoCommandoNew
asked in How Do I

Complex Zapier process: advice needed

I have a zap that takes data from my CRM and then I puts that data into a spreadsheet that is copied from a master file into a folder ok. Google drive under the customers first then last name.workflow so far looks like this:New client created in crm →Google drive create file “first” “last” →Copy Master file into new folder created above →new form associated with master file copy also moved to customer folder created on step two. here is my problem… I need a way to have a zap that monitors when each new copied form is filled out as an instigator for a whole new zap process. but I don’t know how to do that BECAUSE I can’t use one form as a basis for the new process. It has to be each form that is created respectively. Does that make sense?im praying someone out there can help me work around this.

2
MohSwellam
1 year ago
S
soulPNew
asked in Troubleshooting

Action Fields: Stripe payment linked to Convertkit Sequence

I am new to Zapier and trying to set up  a trigger from A) Stripe customer payments for digital product to B) A Convertkit sequence for purchasers of this digital product.  It was going well and seemed to all be connected but none of my purchasers in Stripe are getting zapped over to the convertkit sequence. I think it has to do with the ACTION STEP, specifically, EMAIL, FIRST NAME + NULL . What goes in these fields?? I can't find it anywhere. I do not understand what email goes here and why.   

2
chanelle
1 year ago
B
bssmsapiNew
asked in How Do I

Is it possible to trigger an SMS dispatch only when a WooCommerce order status is changed?

Hello,Regarding the SMSAPI and WooCommerce integration:Is this possible to trigger an sms dispatch only when a order status in woocommerce is changed to a specific one.Please let me know

2
chanelle
1 year ago
T
tarunasharmaNew
posted in How Do I

Demo

We want to have a demo with zapier team as we have some questions in integrating monday.com with jira and we want to see if we use zapier, is it going to solve our problems with integration?

2
T
1 year ago
D
Dani_picoNew
asked in How Do I

Adding a deal in a specific Hubspot pipeline from an Airtable row

Hi There,  I am trying to set up a zap that creates deals in Hubspot from rows in Airtable. My question is - is there any way to have the deals go into different pipelines?  For example, if I have an inbound who is an enterprise client and another inbound who is a start-up can I have one row trigger to build a deal in the enterprise pipeline and another trigger to build a deal in a start-up pipeline? does anyone know how to properly set this up?  Thank you! 

2
chanelle
1 year ago
B
brilliantpromoterBeginner
asked in Code & Webhooks

Unable to append text in Google Document

I have a 2 step form in my application. I created 2 webhooks first one is called when user fill step 1 form. My web hook creates a folder and inside the created folder it creates a google document and add the data user filled on step 1.When user fill the data in step 2 I am initiating webhook 2 which find the folder and under that folder, I want to append the data of step 2 in the document which was created in step 1. But every time I am getting “File not found error”. However I am able to create separate file in same folder for step 2 data. 

2
Rachael S
1 year ago
J
JohannaNew
asked in Troubleshooting

Freshdesk empty values

Hi,I want to integrate Freshdesk tickets/ contacts into Active Campaign. However when i take “ticket created” as a trigger start, it does not send along the Requester E-Mail, which is definitely not Null nor empty.  Anyone having the same problems? Thanks,JOhanna 

2
chanelle
1 year ago
Z
zapworkerNew
asked in Troubleshooting

OneDrive Error: "The app returned "Resource not found for the segment' root: XXXXXXXXXXXXXXX'."."

So, I am having trouble creating a folder structure in OneDrive I think I need to know what ID to use for the subfolder that I am creating. Please see the below scenario. Email w/ new attachment comes into gmail The next step is finding a folder in onedrive if it does not exist create. parent folder is candidate and the folder it is looking for is fghij (this works great I can create this folder every time) Create a subfolder named 01234 for the parent folder I am using the custom field “parent reference ID” and the name of the folder I am using 01234The error I am getting is “The app returned "Resource not found for the segment 'root:XXXXXXXXXXXXXXX'.".”From the research I have done I definitely need to use an ID on the third step because the folder in step 2 does not exist until the zap runs and there is no way to specify this folder.Please let me know if you need more information.Thanks!

2
christina.d
1 year ago
E
EllenCoomberNew
asked in How Do I

How do I record the course start date to a date field in Mailchimp when someone buys my course?

Hi everyone.. How do I create a Zap so that when someone is tagged in Mailchimp (they’ve bought a course) I can add a specific date of my choosing (course start date) to a date field in Mailchimp?This would then trigger an automation so that people get sent emails about the course based on the course date rather than when they bought it!If anyone knows how to set that up in mC too that would be great!  My brain is spinning trying to understand all the help documents! ThanksEllen

2
Rachael S
1 year ago
J
JoeSquareNew
asked in Troubleshooting

502 error on Google Calendar to ClickUp template

I’ve setup up the template “Create ClickUp tasks from Google Calendar events”, I’ve selected the calendar, ClickUp account and filled out all required fields. When I test it I get a 502 error. When I click “Troubleshoot error” I get a guide that says “Status Code 400 Bad Request” note from the guide, which doesn’t seem to apply to the problem. Also, is there any way to pass a space and folder value from the calendar event, rather than preselecting it in the Zap? Otherwise it can only create an event in a predetermined folder and space.Any help is appreciated. 

2
chanelle
1 year ago
T
TLCcoNew
asked in Troubleshooting

Error: Failed to create a utility transform in Formatter by Zapier

I have an inquiry form on my Squarespace that creates a customer to my Square and then sends an email to my Gmail.However, whenever the inquiry form info gets sent to Square and Gmail, it’s just all a jumbled mess. I tried adding a formatter and I keep getting the error message below. Failed to create an utility transform in Formatter by ZapierThe app returned "Transform "New FormZip exampleLine 2 exampleOption One, Option TwoOption Onezapier-demo@squarespace.comCity exampleOption OneSmithJohn555

2
christina.d
1 year ago

Hi, my name is Elizabeth Snowdon. I’m a user researcher at Zapier. We want to talk to Zapier customers who are also evaluating or using Make/Integromat. This research will enable us to discover opportunities to improve Zapier’s core workflow.

Fill out the short survey below, and if you’re qualified, we will contact you to schedule a 30-minute interview. Those scheduled for an interview will be provided a gift card for your time.

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