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General Discussion

Technical discussions about building integrations on the Zapier platform.

  • 1,296 Topics
  • 2,879 Replies
1296 Topics
A
ArmentBeginner
asked in General Discussion
Stale Auth triggers when it should refresh the session token

Hello everyone,I’m running into some trouble with polling triggers specifically and refreshing the token on Session Auth. Every hour the token expires and the server returns back a 401 error to Zapier. In most cases Zapier calls the Session Auth automatically and a new token is issued, however, if multiple polling triggers are set up and they each get 401 error codes then Zapier will throw a stale auth error and the user will have to re-connect their App again. I would like Zapier to not throw the Stale Auth error unless something changed on their account (i.e. Username or Password change).Below is a snippet of code that my polling trigger runs when it receives a response from the server. return z.request(options).then((response) => { //response.throwForStatus(); if (response.status === 401) { throw new z.errors.RefreshAuthError(); }I used response.throwForStatus(); initially and then decided to try z.errors.RefreshAuthError(); if the response is a 401. However I’m sti

5691
A
2 years ago
M
mohan_legodeskNew
asked in General Discussion
Unable to configure Dynamic Fields in Configure API Request

I have configured Dynamic Fields to fetch user defined fields with a custom API calls.const options = {  url: 'https://api.legodesk.com/case/rest/contact/fetch/custom/fields',  method: 'GET',  headers: {    'Accept': 'application/json',    'Authorization': bundle.authData.Authorization,  },  params: {  }}return z.request(options)  .then((response) => {    response.throwForStatus();    const results = response.json;    return results;  });//This Api will return as per below format data. [   {      "id": "61d2936e9c3eec05bcdd0d73",      "label": "2nd Phone Number",      "key": "lego_ylog_2nd_Phone_Number",      "type": "text",      "helpText": null,      "placeholder": null,      "required": false,      "dynamic": null,      "choices": []   }]Now i want configure Dynamic Fields into the action but my actual body request for the API is{   "firstName": "Mohan Kumar",   "lastName": "Mohan Kumar",   "email": "mohan4534@gmail.com",   "phone": "9567687987",   "gender": "Male",   "address":

1261
Z
2 years ago
S
SebastianSNew
asked in General Discussion
Line items of type 'file' - error: ‘Object of type LazyFile is not JSON serializable’

Hi, I am trying to use a line item field of type ‘file’. Unfortunately this lead me to an error: ‘Object of type LazyFile is not JSON serializable’.Context: I am developing an integration with CLI and this happend while designing an action. The example input data for the action is a mail attachment from the G-Mail integration. If I use OneDrive as a trigger (file uploaded) the error does not occure. Maybe this has something to do with hydration.I also tried extracting the file field out of the line items. This worked for me and does not lead to any error. I am not sure whether this is a bug or I did something wrong.

3081
R
2 years ago
D
d33pBeginner
asked in General Discussion
How to execute code based on authentication test URL response?

I want to execute some lines of code based on the response of authentication test url. Think like creating a flag with True / False and thinking to use it inside any trigger / action etc.Is it possible in Zapier CLI ?

1003
D
2 years ago
I
Israel MimouniBeginner
asked in General Discussion
Got an error "Executing creates.create_lead.operation.inputFields with bundle bundleauthData is not defined"

Hi, I got an error while I tried to test my Zap after setup an dynamic field.here the message’s error :My code about the dynamic field is look like this :Can someone help me please ?I guess that I’m doing something wrong, but can’t figure out what.thanks. 

461
D
2 years ago
M
MayhulNew
asked in General Discussion
How long does it take for our Zapier integration landing page to update?

We recently released a new version of our Zapier integration that includes more triggers & actions. Is there something we need to do for these new triggers / actions to appear on our integration landing page (https://zapier.com/apps/heartbeat/integrations)?Does anyone know how long it typically takes for this page to be updated? Update: looks like the page updated as I soon as I posted this, seems to take about ~a day

311
Troy Tessalone
2 years ago
S
samcarneyNew
asked in General Discussion
Google Cloud Vision Integration

Just came across and tested Google Cloud Vision. I’d love to create a zap, but it’s not in the App directory. Is it easy to create a custom integration myself or is that for more experienced developers?

7143
christina.d
2 years ago
M
Mark FriedmanBeginner
asked in General Discussion
Any way to view logs of recent requests?

Is there any way to see logs of recent live (i.e. non-testing) requests to my integration?Thanks in advance.-Mark

9572
M
2 years ago
B
BiometricBradyBeginner
asked in General Discussion
Extract Data From Zendesk Ticket (email) using a start and end tag

The end goal is to use a start and end tag to put around content dynamically entered by a user in a form and extract that to a field in Zendesk.  The data coming into Zendesk will look like this: Employee Name: !employee_name_start!John Smith Testing!employee_name_end! The tags are hidden via html 0 size font but are around the dynamically entered content from the user (John Smith Testing). I want to look for the start tag and grab all data between it and the end tag. I have also tried the code below:  import rem = re.search('!employee_name_start!(.+?)!employee_name_end!', Description) if m: found = m.group(1) My goal is that it will go through the description field (as shown in pic) and look for a starting tag of !employee_name_start! And an ending tag of !employee_name_end! And return whatever is in the middle (.+?) which would be the employees name in this case. My actual description field contains this in it:

3633
B
2 years ago
I
Israel MimouniBeginner
asked in General Discussion
Got a non-object result in the array

Hi, I’m trying to integrate Facebook Lead to my CRM via the Zapier platform.unfortunately, in the trigger’s step, I got an error about the return type of my request, so I turn to code mode and turn the return type to be an array.Now, I got an other error: “Got a non-object result in the array” and I really don't know what I’m not doing good, can you help me please ?   Invalid API Response:- Got a non-object result in the array, expected only objects ([{"id":XXXXXXXXX,"total_leads":XXXX,"assigned_to":nu) - Got a result missing the "id" property ([{"id":XXXXXXXX,"total_leads":XXXX,"assigned_to":null,"domain_uuid":"XXXXXXXXXXXXXXXXXXXXXXXXXXXX","created_by":null,"created_at":1640512122,"updated_at":1640512122,"module":{"id":XXXX,"tags":[],"fields":[{"id":XXXXX,"domain_uuid":"XXXXXXXXXXX) What happened (You are seeing this because you are an admin): Executing triggers.get_data.operation.perform with bundle Invalid API Response: - Got a non-object result in the array, expected only objects

7608
Danvers
2 years ago
I
Israel MimouniBeginner
posted in General Discussion
Got a non-object result in the array

Hello, I am trying a REST based API integration via Zapier and by sending a request I received an error, warning me that I must imperatively receive an array as a return type; after changing the type returned to zapier code mode, I received a new error stating that I got non-object result in the array!It seems that the Zapier system is having some difficulty in interpreting the contents of the array as objects, how can I deal with this problem.

391
mzsadiek
2 years ago
n8atkinson
n8atkinsonBeginner
asked in General Discussion
API Authentication test from Curl example

Hello. I am trying to build a private app/module for Bitpaper.io. I have the key request and the post url entered. I keep failing the API authentication test. I don’t how to translate the developer curl example into what Zapier wants for Step 2 of the Authentication in the Platform UI.# An example of an authorized API callcurl "https://api.bitpaper.io/public/api/v1/paper" \  -H "Authorization: Bearer <my-secret-api-token>"# andcurl "https://api.bitpaper.io/public/api/v1/paper" \-X POST \-H "Content-Type: application/json" \-H "Authorization: Bearer <my-secret-api-token>" \--data '{"name":"Maths"}'https://developers.bitpaper.io/ authentication failed: The app returned ""name" is required". What happened (You are seeing this because you are an admin): Stack trace: ResponseError: {"status":400,"headers":{"content-type":"application/json; charset=utf-8"},"content":"{\"error\":\"\\\"name\\\" is required\"}","request":{"url":"https://api.bitpaper.io/public/api/v1/paper?my-secret-

5082
n8atkinson
2 years ago
D
dimancheBeginner
asked in General Discussion
integration showing zaps in bundle

Hi,While working on a integration in the developer platform. Faced the situation that some zaps get into a status of bundle. Would like to know more about this bundle situation.The information I got it from developer platform > Monitoring. Thanks in advance.

220
D
2 years ago
G
Google Forms -> Monday.comBeginner
asked in General Discussion
zapier webhook and postman

I'm trying to test a webhook and sending payload through postman.  The post is successful, but when I try to find it when testing the catch, it's not there.  The same hook worked fine a couple weeks ago.  Could it be corrupt?

6643
ikbelkirasan
2 years ago
A
Anitha SabareeshBeginner
asked in General Discussion
OAuth authorization takes too long and times out

While setting up a new integration in Zapier with Laravel Passport, and testing the Oauth authentication,After clicking on the Authorize button, it takes long to respond and comes back with the error as below. Please assist. 

2003
mzsadiek
2 years ago
A
Anitha SabareeshBeginner
asked in General Discussion
What response is required to validate success or failure of API Key?

Hi,There were issues with the OAuth Server setup, so we resorted to APIKey authentication, right now its getting the json response as returned from the API method. Is there any specific response that is required from Zapier end for validating success or failure of API Key? The current response is sent with code 200 for success  and 201 for failure. The json array passed from our end is {  "success": "true"}Thanks,Anitha

2321
mzsadiek
2 years ago
M
Mark FriedmanBeginner
asked in General Discussion
The platform documentation's search function appears to be broken

All my attempts at using the search box at the upper right of the platform documentation gives and error about “Unauthorized access to internal API” from Google.  See the yellow box in the screenshot below for an example: 

150
M
2 years ago
M
Mark FriedmanBeginner
asked in General Discussion
Using moment.js in a new integration using code mode in the visual builder

Is there a way to use moment.js in a new integration using code mode in the visual builder?  The documentation seems to imply that it is available (see here), but I get an error when I try to test my trigger.  The error says: “moment is not defined”.  My code looks like:const today = moment();Thanks in advance.-Mark

2894
M
2 years ago
P
pryrnjn.rcBeginner
asked in General Discussion
Webhook URL Validation

Hi Team, We are trying to build a zapier app where we want to use Rest Hook mechanism to fire the triggers. Here the challenge we are facing is that our Backend System, by design, validates the webhook Url provided to its subscribe API. To validate the webhook URL our backend does the following on receiving the subscribe API call:Generates a random token Sets this token against a custom key in header, say “Validation-Token” Calls the webhook URL with above request header Expects a 200 response and the same token in the response header.You can also refer the official documentation here: https://ringcentral-quickstart.readthedocs.io/en/latest/webhooks/ To achieve the above contract, we will require to alter the webhook output/response. But I don’t see any way to do this in zapier documentation. For reference, I can see below kind of response being returned by zapier webhook url{ "id": "6dc1225c-6de1-46ea-8794-e2d4960fc62a", "request_id": "61b88ed5-f683-4a70-aa0b-16ee7218bc40", "atte

11135
Z
2 years ago
A
Anonymous
asked in General Discussion
How to return a PDF file in Zapier developer platform

I have a custom app setup in Zapier developer and i’m connecting to the Xero API oauth2.  Everything connects fine.  I then query the Xero API using the following url to retrieve a quote in the Xero system. https://api.xero.com/api.xro/2.0/Quotes/{QuoteID}This also works fine and returns the quote information as expected when headers are set to “application/json”.However, if I change the headers to “application/pdf” in accordance with the Xero API guidelines, it returns the below error:  It doesn’t seem to like the pdf response.  Is there limitation which means we can’t retrieve a PDF in this way?

4623
ikbelkirasan
2 years ago
D
DanielFBeginner
asked in General Discussion
Using glob.sync to load all resources

Does anybody know why this won’t work once it was pushed to Zapier:const glob = require('glob');const path = require('path');const myResources = {};const myTriggers = {};glob.sync('./resources/*.js').forEach( file => { const resource = require(path.resolve(file)); if (resource.key) { myResources[resource.key] = resource; }});glob.sync('./triggers/*.js').forEach( file => { const resource = require( path.resolve(file) ); if( resource.key ){ myTriggers[ resource.key ] = resource; }});module.exports ={ .. resources: myResources, triggers:myTriggers, authentication: require('./authentication')} MyResources and myTriggers is set correct local and while running the tests, but it won’t work after the push(*), while manually building up the resources data and requiring each one manually just works fine.  resources: { test1: require('./resources/test1'), test2: require('./resources/test2'), ... }, Is it a limit within the Zapier CLI integration? (*)Following error is returned when I tr

2431
ikbelkirasan
2 years ago
W
wisernotifyBeginner
asked in General Discussion
No fields related to date/time, trigger call still showing date time warning

  We’re using the date field in “create action” but it is showing in trigger. please can someone tell me why it is showing this date/time message? One more issue is when i clicked on zap history, it is always showing zero records after running the task in my account. Also, Date & time format suggestion link is broken. 

801
Z
2 years ago
D
DustinBeginner
posted in General Discussion
Would everyone else appreciate if Zapier's status page was more accurate?

While working with Zapier, we’ve experienced multiple issues which are owned by the Zapier team and received a response like, “We've had a number of users affected by this issue...” with some explanation that they’re internally tracking the issue. I think it would make sense if Zapier publicly exposed these sort of issues on their status page, because otherwise we’re forced to reach out to support and wait to receive a response telling us the bug is already known. This means I am continuing to invest time in reporting bugs with specific, unambiguous details when it isn’t necessary.

191
Z
2 years ago
J
justinlaneNew
asked in General Discussion
How to integrate our ERP application with Zapier

Hi.We are the creators of an ERP application.  We have never looked at Zapier until now.One of our customers wants us to push sales transactions (preferably in real time) from our ERP system into Zapier. Option #A - Push out from our ERP in real-timeWe have the ability to create a hook in our system to push our transactions out, flag the transactions as sent, and if there is a failure then attempt to resend every X minutes any transactions not flagged as sent. Question 1) please provide links on how to do this?Option #B - Use a schedule mechanism in ZapierI suspect there is a way to set up a scheduled mechanism in Zapier that runs say every 15 minutes and looks for new transactions in our system. We have an Rest API wtih a GET call that can return all transactions and details that have been created in last X minutes (result set can be flat file CSV or JSON).Question 2) Please provide links on how to do this?Question 3) How does Zapier deal with multiple transactions in say a flat file

5175
Z
2 years ago
Z
zworkBeginner
asked in General Discussion
Why is an unknown id automatically added to the sent data fields?

Hi!I set up the integration of my application and send data from it to Google Drive. My data example:{"25ba68fc-7beb-47cd-b18d-2678a624238d": { ... },"6f4fefe6-10cd-410e-a980-9d41828ffba3": { ... },} However, after sending and viewing the history logs, strange numbers are attributed to them:{{136292717__25ba68fc-7beb-47cd-b18d-2678a624238d}}{{136292717__6f4fefe6-10cd-410e-a980-9d41828ffba3}} What are these numbers? 136292717__  

551
SamB
Community Manager
2 years ago
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