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Hi, @nicksimard 

 I have a requirement .. when a any user goes to my Facebook page and sends a message thru messenger… I want to capture the message details like user first name, last name, email etc. and create a contact in Salesforce using Zapper workflow. But when I am trying to connect to messenger app in Zappier.. I am getting the following error message. What should I do to fix the issue please ? Any help will be appreciated. Thanks so much.

 

Error Message#

 

(#100) Object does not exist, cannot be loaded due to missing permission or reviewable feature, or does not support this operation. This endpoint requires the 'pages_read_engagement' permission or the 'Page Public Content Access' feature or the 'P... Hide details

 

(#100) Object does not exist, cannot be loaded due to missing permission or reviewable feature, or does not support this operation. This endpoint requires the 'pages_read_engagement' permission or the 'Page Public Content Access' feature or the 'Page Public Metadata Access' feature.. Refer to https://developers.facebook.com/docs/apps/review/login-permissions#manage-pages, https://developers.facebook.com/docs/apps/review/feature#reference-PAGES_ACCESS and https://developers.facebook.com/docs/apps/review/feature#page-public-metadata-accessfor details.

I’m also having the same issue!


Hi @Ren @Erica511 @amit!

You’ve all been added to the list of affected users. You’ll be notified via email when that issue has been resolved.


Can you please add me to be notified whenever it’s resolved as well?


Hey @zacsanter, hope you’re well!

I’ve just added you to the affected user list for this issue. We’ll be sure to alert you ASAP once the trouble is resolved.


Same issue here...


Hi @yaron-yogev!

I've gone ahead and added you as an affected user. We'll let you know via email when that's been resolved.


Please add me and send me an update to this email when the problem got fixed

Mod Note: Email removed. We can see that without users providing it ;)


@lrmarketom @GianMelc You’ve been added to the report! Once we have an update you’ll be notified directly!


Can’t believe it. The bug has been known for 6 moths and still it is not resolved?

 


Has this bug been resolved ? If yes, how ?


I am having the same issue. Can I please be added to the report?


Hey @warstm, hope you’re doing well!

I just added you to the report, we’ll be sure to alert you as soon as the issue is resolved. :)


add me to the list please and any updates yet


Hi @Phauck @TC Creative @TriumphBIz (and everyone, really),

So sorry for the inconvenience this is causing, and thanks for your patience as we work to resolve this! 

We recently submitted a ticket to Facebook's engineering support team to see if they can help us. I can’t give an estimate of when it might be fixed, but we’re definitely aware that this is impacting users and we’re taking steps to get some priority support from Facebook in resolving this issue.


Is there any update to this.  I’m having the same issue.


How much longer until this is fixed?  It’s the only reason I pay for Zapier and I haven’t been able to use it for months now.


@william Thank you. Do you have any information on whether or not this is being worked on? Looks like this thread has been around awhile, and this issue seems to make Facebook messenger a completely broken integration.


@brinleyr and @Phauck, I’ve added both of you to the report. We'll be sure to alert you as soon as the issue is resolved.


@Icom @truvisory @CME @MartinaJemoli You’ve been added to the report!


5 months later, same problem, please @Danvers add me to the list too


Still seems to be a thing…

 

 

(#100) Object does not exist, cannot be loaded due to missing permission or reviewable feature, or does not support this operation. This endpoint requires the 'pages_read_engagement' permission or the 'Page Public Content Access' feature or the 'Page Public Metadata Access' feature. Refer to https://developers.facebook.com/docs/apps/review/login-permissions#manage-pages, https://developers.facebook.com/docs/apps/review/feature#reference-PAGES_ACCESS and https://developers.facebook.com/docs/apps/review/feature#page-public-metadata-access for details.


Still Having same issue - 

(#100) Object does not exist, cannot be loaded due to missing permission or reviewable feature, or does not support this operation. This endpoint requires the 'pages_read_engagement' permission or the 'Page Public Content Access' feature or the 'Page Public Metadata Access' feature. Refer to https://developers.facebook.com/docs/apps/review/login-permissions#manage-pages, https://developers.facebook.com/docs/apps/review/feature#reference-PAGES_ACCESS and https://developers.facebook.com/docs/apps/review/feature#page-public-metadata-access for details.


Hello,

 

I have the same problem here.

 

Can you please update me when the issue is resolved.

 

Thank you.

 

 


Having the same problem.


Hey, getting the same issue and just lost half a day of my life trying to sort it out. Can you let me know when this is fixed? Cheers


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