Hello! 

I think I have the same problem in my account :

Error turning Zap on: (#100) Object does not exist, cannot be loaded due to missing permission or reviewable feature, or does not support this operation. This endpoint requires the 'pages_read_engagement' permission or the 'Page Public Content Access' feature or the 'Page Public Metadata Access' feature.. Refer to https://developers.facebook.com/docs/apps/review/login-permissions#manage-pages, https://developers.facebook.com/docs/apps/review/feature#reference-PAGES_ACCESS and https://developers.facebook.com/docs/apps/review/feature#page-public-metadata-accessfor details.

Is it possible to be notified when the problem is resolved? 

My company and I will not subscribe to the premium version if it’s not working.

Thanks.

Regards

Hi @JallaJ - You’ve been added to the report and will be contacted directly via email. Thanks!

Hi @zviadi - I’ve added you to the report. You’ll be notified directly via email. Thanks!

@ahyaha - You’ve been added to this report. Thanks!

Please add me and send me an update to this email when the problem got fixed

I have the same problem … 

 

Error turning Zap on: (#100) Object does not exist, cannot be loaded due to missing permission or reviewable feature, or does not support this operation. This endpoint requires the 'pages_read_engagement' permission or the 'Page Public Content Access' feature or the 'Page Public Metadata Access' feature.. Refer to https://developers.facebook.com/docs/apps/review/login-permissions#manage-pages, https://developers.facebook.com/docs/apps/review/feature#reference-PAGES_ACCESS and https://developers.facebook.com/docs/apps/review/feature#page-public-metadata-accessfor details.

please send me update to my email cpe4ever@gmail.com

We are having this same exact error as well. Please resolve as quickly as possible!

I have the same error. Help

Hello @nicksimard,

I am also experiencing the same issue and getting a #100 error. Is it be possible to be notified when the issue has been resolved? 

Thanks so much. Apprecaite your help.

Same here, trying to link messenger with pipedrive

(#100) Object does not exist, cannot be loaded due to missing permission or reviewable feature, or does not support this operation. This endpoint requires the 'pages_read_engagement' permission or the 'Page Public Content Access' feature or the 'Page Public Metadata Access' feature. Refer to https://developers.facebook.com/docs/apps/review/login-permissions#manage-pages, https://developers.facebook.com/docs/apps/review/feature#reference-PAGES_ACCESS and https://developers.facebook.com/docs/apps/review/feature#page-public-metadata-access for details.

The same issue, Can I be added to the notification list as well?

Same issue here, please add me to the list.

Thanks

Hi @xJBx, thanks for your message, I’ve added you to the affected users on that issue

Please add me to the email list as well 
 

Hi @kinan - I’ve added you to the list of affected users, thanks!

I am having the same issue.

@edccbj you have been added as well!

Hi!

Please, add me to the email list as well 

I am getting the same error. Could you please add me to your email list as well?

I would like to know when this issue is resolved. Thank you.

Oh no, @Pierre-Hugo! I’m so sorry to hear that!

This is still marked as closed but if you’re running into this still I might recommend contacting our friends in support to dig into this a bit more with you.

Hi @john712!

The error you’re seeing is actually a bug with the Facebook Messenger app integration. From the error message, we can derive there is an issue with permission or scope setting, which prevents anyone to turn on their Zap when using that trigger.

Reviewing this, I can see that other users have run into this issue as well, so I'm adding your email to the list of affected users, so that if and once this has been resolved, you'll be the first to know.

Sadly, there is no workaround I can provide here, because this is something that needs to be updated in the backend, and while we don't have a timeline on when this will be fixed, we'll be sure to reach out per email once a resolution has been found.

Exactly.  

Can I be adde to this as well?

Hey @Hakim, hope you’re well!

I’ve just added you to the report and we’ll be sure to notify you as soon as the issue is resolved.