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Hi, @nicksimard 

 I have a requirement .. when a any user goes to my Facebook page and sends a message thru messenger… I want to capture the message details like user first name, last name, email etc. and create a contact in Salesforce using Zapper workflow. But when I am trying to connect to messenger app in Zappier.. I am getting the following error message. What should I do to fix the issue please ? Any help will be appreciated. Thanks so much.

 

Error Message#

 

(#100) Object does not exist, cannot be loaded due to missing permission or reviewable feature, or does not support this operation. This endpoint requires the 'pages_read_engagement' permission or the 'Page Public Content Access' feature or the 'P... Hide details

 

(#100) Object does not exist, cannot be loaded due to missing permission or reviewable feature, or does not support this operation. This endpoint requires the 'pages_read_engagement' permission or the 'Page Public Content Access' feature or the 'Page Public Metadata Access' feature.. Refer to https://developers.facebook.com/docs/apps/review/login-permissions#manage-pages, https://developers.facebook.com/docs/apps/review/feature#reference-PAGES_ACCESS and https://developers.facebook.com/docs/apps/review/feature#page-public-metadata-accessfor details.

Same error, please add me to list.


Hi. Sorry I frustrated you by my comment. This is not really frustrating for me. I simply asked a question & saida true statement. 


Hello! Please add me to the list as well. Thanks!


Getting also the same error.
Could you please advise when a fix would be available.
regards


@gregbp I’ve added you as an affected user. I don’t see an ETA at this time but you will receive any updates via email!


Same issue as well when setting up a Zap to connect New Facebook Message to business page to a discord channel. 


Has this bug been resolved ? If yes, how ?


Hola

Tengo el mismo problema

quiero recibir actualización

gracias

 


Can’t believe it. The bug has been known for 6 moths and still it is not resolved?

 


Same error!


Having same issue integrating Shopify with FB messenger.

 


Hi @Dan Mewhorter!

Thanks for your reply, I’ve added you to that issue. You’ll receive an email from Zapier when it’s been resolved. 


Same problem here when trying to activate the zap for email notifications for my facebook page new messages:

 

 


 


HI @lugandcarrie!

 

Thanks for letting us know that you’re having the same issue, I’ve added you as an affected user on the bug. This lets the team know how many people are affected by it and we’ll send you an email when we have an update. Thanks!


Same problem! Please add me thank you


5 months later, same problem, please @Danvers add me to the list too


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