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Best answer

Facebook Messenger to Zapier integration

Show first post

267 replies

C

Can I be adde to this as well?

P

Hi, I have the same issue. 

Could you also add me to the email list? 

Thanks!

nicksimard
Userlevel 7
Badge +11

Hi @john712!

The error you’re seeing is actually a bug with the Facebook Messenger app integration. From the error message, we can derive there is an issue with permission or scope setting, which prevents anyone to turn on their Zap when using that trigger.

Reviewing this, I can see that other users have run into this issue as well, so I'm adding your email to the list of affected users, so that if and once this has been resolved, you'll be the first to know.

Sadly, there is no workaround I can provide here, because this is something that needs to be updated in the backend, and while we don't have a timeline on when this will be fixed, we'll be sure to reach out per email once a resolution has been found.

J
Userlevel 2

Thanks so much. Apprecaite your help.

Danvers
Userlevel 7
Badge +12

Hi @GGP

I’ve added you to the list of affected users as well, thanks!

M
Userlevel 1

Hello @nicksimard,

I am also experiencing the same issue and getting a #100 error. Is it be possible to be notified when the issue has been resolved? 

 

S

I have the same error. Help

 

H

Same issue here. Please email me when it is fixed

L

We are having this same exact error as well. Please resolve as quickly as possible!

A

I have the same problem … 

 

Error turning Zap on: (#100) Object does not exist, cannot be loaded due to missing permission or reviewable feature, or does not support this operation. This endpoint requires the 'pages_read_engagement' permission or the 'Page Public Content Access' feature or the 'Page Public Metadata Access' feature.. Refer to https://developers.facebook.com/docs/apps/review/login-permissions#manage-pages, https://developers.facebook.com/docs/apps/review/feature#reference-PAGES_ACCESS and https://developers.facebook.com/docs/apps/review/feature#page-public-metadata-accessfor details.




please send me update to my email cpe4ever@gmail.com

A

Hi @john712!

The error you’re seeing is actually a bug with the Facebook Messenger app integration. From the error message, we can derive there is an issue with permission or scope setting, which prevents anyone to turn on their Zap when using that trigger.

Reviewing this, I can see that other users have run into this issue as well, so I'm adding your email to the list of affected users, so that if and once this has been resolved, you'll be the first to know.

Sadly, there is no workaround I can provide here, because this is something that needs to be updated in the backend, and while we don't have a timeline on when this will be fixed, we'll be sure to reach out per email once a resolution has been found.



Please add me and send me an update to this email when the problem got fixed

william
Userlevel 3
Badge +6

Hey @Hakim, hope you’re well!

I’ve just added you to the report and we’ll be sure to notify you as soon as the issue is resolved.

steph.n
Userlevel 7
Badge +8

@ahyaha - You’ve been added to this report. Thanks!

J

I have the same problem, can I be added to the report too ? :)

R

Same error here. Please add me to the list.

 

Thanks!

steph.n
Userlevel 7
Badge +8

Hi @JallaJ - You’ve been added to the report and will be contacted directly via email. Thanks!

J

Also affected!!

Y
Userlevel 1

Hello! 

I think I have the same problem in my account :

Error turning Zap on: (#100) Object does not exist, cannot be loaded due to missing permission or reviewable feature, or does not support this operation. This endpoint requires the 'pages_read_engagement' permission or the 'Page Public Content Access' feature or the 'Page Public Metadata Access' feature.. Refer to https://developers.facebook.com/docs/apps/review/login-permissions#manage-pages, https://developers.facebook.com/docs/apps/review/feature#reference-PAGES_ACCESS and https://developers.facebook.com/docs/apps/review/feature#page-public-metadata-accessfor details.

Is it possible to be notified when the problem is resolved? 

My company and I will not subscribe to the premium version if it’s not working.

Thanks.

 

Regards

D

please add me to the list as well!

M

same problem. add me to the list please!

W

add me to the list please and any updates yet

Danvers
Userlevel 7
Badge +12

@Yacine and @spacewaffle Thanks for your messages, I’ve added you to the issue report, which means that you’ll get an email when we have an update. 

william
Userlevel 3
Badge +6

Hey @warstm, hope you’re doing well!

I just added you to the report, we’ll be sure to alert you as soon as the issue is resolved. :)

P

Same issue… add me as well pls.

P

I see this same issue with users from 9 months ago… that thread was closed with Zaper stating they were “looking into the issue”.  Guess I need to cancel my subscription.

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