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30109 Topics
lamatekinc
lamatekincBeginner
asked in Troubleshooting
Trigger for Inserting New Rows with SQL Custom Query

I have a zap that is working mostly great for a custom SQL Query to Asana tasks. Where I am having a problem is determining what is used as the trigger for a new row for when there is more than one task created in my SQL table. With the New or Updated Row zap step, you can indicate the trigger column, but for the custom query I want to pull data in from multiple tables. I essentially have an opportunity table and an opptask table, pulling in data from each. I’m pulling in a uniqueid column from opptask as well as the primary key columns (oppnum, tasknum) and I have an ORDER BY on CreateDate which is datetime. To rule out the question, this happens even if the createdate is a separate day entirely. When we create the first opp task it goes through the zap with no issue. But when we create an additonal task on the same opp, It does not even recognize as a new record. If I go into the edit mode and refresh new records in my SQL step, I do see the additonal task that will not trigger the z

444
lamatekinc
1 month ago
J
jessicatmtNew
asked in Troubleshooting
Zapier Extension sidebar stopped loading

Hello, I just started having an issue where my Zapier Push extension no longer loads to the right side of my browser.I can only see the sidebar when I log out of Zapier. Then I see the “Welcome to the Zapier Extension” screen with the Sign Up and Log In messages. The only change I made that could be related is I just signed up for Zapier Early Access.  To reproduceI click on the pinned extension button. The sidebar opens and begins loading. I see a brief flash of the Zapier logo and page elements at the top. The sidebar goes white.So far, I’ve tried Uninstalling and reinstalling the Zapier extension Updating my browser Restarting browser Restarting laptop Wiping browse cache Blocking then allowing javascript If I try to load the extension URL in my regular browser, it’s also blank.  Thanks in advance for any help! 

132
SamB
Community Manager
1 month ago
N
NicaBeginner
asked in Troubleshooting
There are only 2 fields filled in when creating a Smartsuite record from a modified Google Sheet row

The purpose of the Zap concerned is to trigger when a line in a google sheet is modified, and then to find the corresponding record in Smartsuite and update it, or create a new Smartsuite record if it doesn't already exist.I've just tested the creation of a new record in my google sheet. The record is created, but strangely only 2 fields are filled in, even though they are all mapped.I don’t understand why...

136
Troy Tessalone
1 month ago
B
bukkoBeginner
asked in How Do I
Can I create template Zaps in Zapier for customers to subscribe and automate without manual setup?

Hi,apologies if this is really simple or is not do-able, I’ve just started looking into this toolset.Setting up zaps with Gmail integration with my application is super easy, but I’m looking for a way to streamline the setting up of similar zaps for customers, without getting them to manually create each one.Can I create template-type zaps and get my customers to subscribe with their details from my application?Thanks!

224
Troy Tessalone
1 month ago
J
JanetswimBeginner
asked in Troubleshooting
Not successful in connecting wix pricing plans to mailer lite - its not getting a real person as the test contact

I am trying to get a zap between pricing plans on wix (membership), and mailer lite.  When someone orders the pricing plan, I want them to end up on a group on mailer lite.  It hasn’t been working.  And even though it says its all connected right, and says it works, the test is a fake person.  It doesn’t pull real contacts off of wix.  Its always the same fake one.  So I know its not connected (plus, its live and definitely hasn’t been working). Their AI suggests OAuth, which it seems like it set up, but maybe not.any help anyone can give me?

696
SamB
Community Manager
1 month ago
S
SuzukiBeginner
asked in How Do I
What is the maximum number of results from Find Records by Query in Salesforce?

What is the maximum number of results that can be obtained with Find Records(s) by Query in Salesforce?It seems that sometimes you can get 500 items and sometimes you can get 1000 items.I would like to know what restrictions there are.

852
Troy Tessalone
1 month ago
C
Cwalk23Beginner
asked in Troubleshooting
Posting a row to Sharepoint Excel Sheet always fails on first try

I have Gravity Forms integrated with my Sharepoint to populate a form entry submission to a Sharepoint Excel file, but every time it tries to add a new row when it hasn’t in a day or so, the process is ‘stopped’ and it fails to populate the row. But if there are two consecutive form entries, the first will not be added to the excel sheet, but the second third etc. ones will. I believe this may be an issue with zapier not having initial access to sharepoint - could any one confirm if this might be the issue or what next steps to take? Thank you

3199
SamB
Community Manager
1 month ago
B
Ben RutherfordBeginner
asked in How Do I
Automating Outlook Calendar Event Creation

Good Morning, I am trying to get an automation working and wondering if anyone knows a way this would be possibleHere is what i am trying to do: Our HR software puts all approved holiday events for all staff into one central calendar. What i need is a ZAP that would Interrogate that calendar and create an event in a specific users calendar. For Example: Central calendar event with subject Ben Holiday is created.Zap sees that an Event has been created. Zap interrogates that event and sees its subject contains BenZap then creates a calendar event in Bens Personal calendar marking him out of office.Central Calendar Event with subject Karolis Holiday is created. Zap sees that and creates an event in Karolis’s Personal Calendar 

414
Troy Tessalone
1 month ago
R
RaychiljayNew
asked in Troubleshooting
Zapier isn't reading Wix image uploads as files or URLs.

Hi everyone! I wanted to start a discussion on an issue that it seems a few others have also encountered.I have a Zapier zap that runs when a custom Wix form is submitted on our Wix site. The Wix form has first name, last name, 2 image upload fields and an expiration date field.For some reason, the data in (on Zapier’s side) does not read the image files as a .jpg or a URL and instead just lists it as text. Specifically, the image data looks like this:wix:image://v1/bba06e_e85530b80de74602b512e4570a2bdcb2~mv2.png/IMG_1124.png#originWidth=2732&originHeight=2048And to be clear, I understand there can only be one image in the file attachment field for Zapier & it still doesn’t come through as a URL when I do that.In turn, when the next step of the zap runs, which is supposed to move the form data to a 3rd party site (Podio), it creates a TXT file showing the exact text that is listed above, instead of attaching as the image file itself (jpg file.)I’ve tried the zap via both the Wi

1468
SamB
Community Manager
1 month ago
Sherry Olsen
Sherry OlsenNew
asked in How Do I
Webhooks newbie and Mastermind Business System, Advice please.

Hello Community,I am hoping that I can get some Zapier advice on what I am clearly stuck on. I am trying to get Zapier to use Webhooks in order to pull my Event Registrants from Eventbrite to Mastermind Business System (I currently use Kajabi but want to switch and not lose registrants from this event I run monthly).So, Masterminds API doesn’t support Zapier in this action, yet, so a go around is using Webhooks or so I am told. Now Mastermind has given me some steps to do this, but Zapier Action has some confusing questions that I, as a non-techie person, really am not getting. When I go to Zapier to put in the URL so that I can set the action, it asks for an action event. There are 4 options; Custom request, GET, POST or PUT. Which do i pick and then, if someone here has done some of the steps to follow, can I get help from you?

111
Troy Tessalone
1 month ago
A
ARoxNew
asked in How Do I
Issue Sending Squarespace Emails to Klaviyo List

Hello, I am trying to setup the following:> Customer adds their name and mail address using my squarespace website> I want to sent up a Zap so the customers details ends up in….> My Klaviyo account under a certain list i have created. I feel i have set it up correctly but when i test it no customer details are showing in the Kalviyo list. Any ideas what I am doing wrong?Screenshots attached. 

4310
Troy Tessalone
1 month ago
S
Sitter WizardNew
asked in Troubleshooting
Zap Task Usage - Formatter

Hello, I read online that the Formatter does not count towards task usage, but every time this Zap runs, it counts as 9 tasks. Below is a screenshot of the flow. Is this accurate or did I do something wrong? Thanks, Sitter Wizard   

323
Troy Tessalone
1 month ago
C
CourtneyBNew
asked in How Do I
Stripe Payment via Wave Invoice

Is it possible to create a Zap that when I create/send an invoice in WaveApps, it will create a payment link in Stripe? Basically, I want my clients to pay their Wave invoices via Stripe, but there is no way to integrate the apps directly without a Zap. (Only for Canada-based businesses accepting USD, according to the WaveApps agent.) How would this work?

152
tomzap
1 month ago
A
Arsie
asked in Troubleshooting
Global Dropbox Error

EVERY SINGLE Dropbox integration I have now has an error that says “Error while hydrating data from Dropbox: shared_link_already_exists/.. Zapier support - it’s a known bug, but we’ll let you know when we fix it.  

272
SamB
Community Manager
1 month ago
A
Alan AlphaleadsNew
asked in Troubleshooting
Zaps Marked as Successful but Not Functioning

Our Zaps are playing through and show that they are playing through just fine. Yet absolutely nothing is working. It is not recording on Google Sheets. It is not sending out messages on WhatsApp. It is not sending out emails.We are stumped at what to do. We’ve tested it across multiple clients, yet nothing seems to be going through.

82
SamB
Community Manager
1 month ago
O
Owenc123New
asked in How Do I
ChatGPT Conversation Feature

My chat GPT “conversation” feature is not working in Zapier. I upgraded to the max billing in chat gpt as it said I needed more API to run what I was trying to run, but it is still not working. Has anyone had this issue? 

192
tomzap
1 month ago
T
tantriskbNew
asked in How Do I
How do I track my eBay purchases using Airtable with Zapier?

I am attempting to record my eBay purchases with Airtable.  I see a Zap capable of extracting orders, that is, things purchased from me, but I want to track things I have purchased instead. Any advice would be appreciated.

634
SamB
Community Manager
1 month ago
M
msaad599New
asked in How Do I
How do I hide Google Forms entry form Gmail if "no data"?

Hi everyone!I'm seeking assistance with my latest Zap. We have a Google Form with multiple fields that the team uses to place orders from different suppliers. We’ve set up a Zap that emails the supplier based on the form entry.How can I filter the email so that it only includes items with data? For example, if a field has data (like in the first red circle), it should be displayed in the email. However, if a field is blank (like the second red circle), I want the Zap to remove that entire line, so the supplier only receives a list of needed items, not the entire form. Much appreciated  

264
SamB
Community Manager
1 month ago
C
chrondaddaNew
asked in Code & Webhooks
Why Is Zapier Sending Messages from a User Without Permissions?

So i’m in a server and someone who isn’t staff got Zapier to spam an invite to their Discord server. What could have caused this?

92
tomzap
1 month ago
sebepe
sebepeBeginner
asked in Troubleshooting
Having trouble configuring a Zap

This post was split from the topic:  Hello, I’m having trouble configurating one zap, could someone help me ?Please come in private.Thanks

113
tomzap
1 month ago
B
BreeQNew
asked in Code & Webhooks
Klaviyo Campaign Data & Airtable

I’m looking to set up a Zap so that email campaign data from Klaviyo is recorded in an Airtable data base. The data that I am trying to pull is things like open rate, click rate, conversions etc. I have reached out to Zapiers customer support and have also read through all help docs etc I can find but am still running into issues when it comes to webhooks! I want the data from a campaign to be sent to Airtable 24 hours after it has been sent in Klaviyo. Is anyone able to help please! 

31
SamB
Community Manager
1 month ago
J
Joe1024Beginner
asked in Troubleshooting
Bug in AND Text IS() Logic?

Hello.  im wondering if this is a bug in the AND TEXT IS IN () logic or if im off here i have a zap where im looking for a SLACK reaction - - which will trigger an update to an asana task in my zap - - i start with the SLACK app saying when 👀 eyes are used as a reactionthe next step is a filter condition that saysONLY CONTINUE IF the reaction is used in a set of specific channel AND  its from a set of specific users AND the message user is BOT AND if the reaction text is IN (eyes, tick-green, x)  BUT the zap ran against a message in a channel not in my AND clause and failed - which i would expect - BUT made it past my conditions to the last step of the zap (which is find the associated asana task and update it) - - - why though? shouldnt the zap have failed on my first condition and exited?     

458
SamB
Community Manager
1 month ago
A
AdamZapBeginner
asked in How Do I
Can ChatGPT analyze my 50 headlines for style & tone to generate new headlines in my Zap?

I have a zap that helps me to create headlines, and additionally I have a spreadsheet with like 50 headlines that I like for style and tone. Is there a way, or a step or a zap that the chatGPT can look at and understand the style and tone of those 50 headlines and create headlines for me after doing that and understanding it?

61
tomzap
1 month ago
W
WaggieBeginner
asked in Troubleshooting
Google Sheets delayed in triggering despite 2min update time

Good morning!I have a proffesional account with an update time of 2 minutes.Now I notice that it often takes much longer than these 2 mint hours. My zaps work when a new row is added in Google Spreadsheets. I have the spreadsheet open and see the rows being added, then I wait for action from Zapier but this sometimes takes up to half an hour.I would like to hear if several people suffer from this and if anyone has a solution for this.Greetings,Thomas

77910
ken.a
1 month ago
L
lcgrmohNew
asked in Troubleshooting
Help! Zapier does not automatically detect certain cells for mapping from Google Sheets.

Hey everyone!The title highlights my current issue at the moment.The current data in the sheet was from a test from Zapier to make sure the correct sheet was selected.I tried to edit the column headers to have no spaces or hyphens, and the issue persisted. I've been trying to look if there is a script I can write or custom mapping in this submenu for the individual cell. It's weird because the sheet is recognized but not SOME cells.Any help would be appreciated! 

202
ken.a
1 month ago
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