Best answer

Post Message to Facebook Group error - "Please reduce the amount of data you're asking for, then retry your request"


Userlevel 2

I have had a long running (for years) Zap that recently started throwing errors.

Last Error Free run was: Jun 05, 2021 12:19:59 pm


The errors appear to be coming from Facebook and consist of
 "Please reduce the amount of data you're asking for, then retry your request"

The odd thing is that the content is still posted to the group. Unfortunatly Zappier does not know this so after many failures it will disable the Zap and I will have to re-enable it.

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Best answer by SamB 12 February 2024, 10:32

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34 replies

Userlevel 4
Badge +9

Hi @Harroguk

Sorry to hear you’re experiencing this issue! This is an open bug for the Facebook Groups integration and I've added your email as an affected user to the issue. As soon as we have any update, we’ll reach out by email to let you know 👍

Userlevel 1

Is this issue resolved? Or do you have any workaround? It’s important to me to get this working and I also did encounter this issue.

Userlevel 2

I guess I have hit some sort of threshold for failed runs.

My Zap is now disabled after a single failed event (even though it posts successfully, its just the return message erroring)

Userlevel 6
Badge +3

Hi @Roma 

I’ve added you to the list of affected user, and we’ll  notify you via email once an update is readily available. Thanks.

Userlevel 1

Yes, mine just started having this problem am I am literally only using two data points in my zap. 

 

Hi - could you add me to the list? I receive the ‘failed’ message. The text is posted and the image is not posted

Hi @Thomas Vermeule @WSI Comandix 

I’ve added you both to the list of affected users, and we’ll notify you via email once an update is available. We will also update this thread if there are any changes. Thanks!

I am having this issue too. Can you please add me to the list? 

Userlevel 6
Badge +3

Hi @GoWithLess 

 I’ve added you to the list of affected user. We’ll make sure to contact you via email once any update is available. Thanks!

Userlevel 6
Badge +3

Hi @brunoj 

I’ve added you to the list of affected users. We’ll make sure to contact you via email once any update is available. Thanks!

Userlevel 6
Badge +3

Hi @Thomas Vermeule @WSI Comandix 

I’ve added you both to the list of affected users, and we’ll notify you via email once an update is available. We will also update this thread if there are any changes. Thanks!

Userlevel 1

Any update on this?  
I just added the connection, first time setting up a FB zap.

I added the app to the FB group too. But now I get this message, that seems to have been going on for a couple of years.  

Is there any hope? 

I am also experiencing this. Please add me to your notifications for the fix.

Hi @jammer.solijon,

 

I got the same issue with my zap. I want to post a photo and a text once a week on a facebook group, and this zap doesn’t work. I had the same issue : 

 

Failed to create a post photo in Facebook Groups

The app returned "Please reduce the amount of data you're asking for, then retry your request"

 

The post has been published but without the photo attached to it.

 

Could you help me with that or let me know when there will be an update for this ?

 

Thanks,

Best.

I am experiencing this issue as well

Sorry for the late response here, @hihi789@ishields@Backtato and @Brandyc!

I’ve checked on the bug report and this issue appears to be still ongoing. I can’t give any kind of ETA as to when it will be resolved by but you’ve all been added to the list of affected users so you can expect an email notification from us as soon as it’s been fixed. 

Hi @SamB, could I be added to the list of affected users to receive an email notification once this is resolved as well?

Userlevel 2

Awesome, thanks for the update, at least I know its not me or anything I have done ;)

I meet this message. Please help me resolve

Failed to create a post message in Facebook Groups

The app returned "Please reduce the amount of data you're asking for, then retry your request".

Userlevel 7
Badge +11

Sorry for the late response here, @hihi789, @ishields, @Backtato and @Brandyc!

I’ve checked on the bug report and this issue appears to be still ongoing. I can’t give any kind of ETA as to when it will be resolved by but you’ve all been added to the list of affected users so you can expect an email notification from us as soon as it’s been fixed. 

Error code: Error while retrieving: The app returned "Please reduce the amount of data you're asking for, then retry your request".

Is this really under the attention?
2 years already. I was looking for a good solution for Facebook posts to my Discord, but if this issues is there for 2 years now without any progress, I'm not quite sure if this is the right tool to do this unfortunately.

Hi there @MarinaH, can you please add me to the users to be notified too? I also encounter the "Please reduce the amount of data you're asking for, then retry your request" error when trying to make a zap that posts to Facebook groups. 

Hi @Roma 

I’ve added you to the list of affected user, and we’ll  notify you via email once an update is readily available. Thanks.

Could you add me to that list as well? I see this as well along with the others. The operation failed with an error. Please reduce the amount of data you're asking for, then retry your request (1, )

Userlevel 6
Badge +3

Hi @Jackmeat 

With pleasure, so I’ve you to the list of affected users as well, and we’ll notify you via email once there’s any update. Thank you!

I have had a long running (for years) Zap that recently started throwing errors.

Last Error Free run was: Jun 05, 2021 12:19:59 pm


The errors appear to be coming from Facebook and consist of
 "Please reduce the amount of data you're asking for, then retry your request"

The odd thing is that the content is still posted to the group. Unfortunatly Zappier does not know this so after many failures it will disable the Zap and I will have to re-enable it.

 

I also have this problem, please inform me also.

I have the same issue. 

2 YEARS LATER? What is Zapier doing besides adding people to a list? 

Who is in charge of this stuff? I hope Zapier understands that making people wait this long is as good as good as doing nothing. 

In fact, I think it’s a little less insulting :( 

Hi there @MarinaH, can you please add me to the users to be notified too? I also encounter the "Please reduce the amount of data you're asking for, then retry your request" error when trying to make a zap that posts to Facebook groups. 

me too, please.