I have had a long running (for years) Zap that recently started throwing errors.
Last Error Free run was: Jun 05, 2021 12:19:59 pm
The errors appear to be coming from Facebook and consist of
"Please reduce the amount of data you're asking for, then retry your request"
The odd thing is that the content is still posted to the group. Unfortunatly Zappier does not know this so after many failures it will disable the Zap and I will have to re-enable it.
Best answer by MarinaH
View originalSorry for the late response here,
I’ve checked on the bug report and this issue appears to be still ongoing. I can’t give any kind of ETA as to when it will be resolved by but you’ve all been added to the list of affected users so you can expect an email notification from us as soon as it’s been fixed.
Hi
+11
Sorry for the late response here,
I’ve checked on the bug report and this issue appears to be still ongoing. I can’t give any kind of ETA as to when it will be resolved by but you’ve all been added to the list of affected users so you can expect an email notification from us as soon as it’s been fixed.
Yes, mine just started having this problem am I am literally only using two data points in my zap.
I have had a long running (for years) Zap that recently started throwing errors.
Last Error Free run was: Jun 05, 2021 12:19:59 pm
The errors appear to be coming from Facebook and consist of
"Please reduce the amount of data you're asking for, then retry your request"
The odd thing is that the content is still posted to the group. Unfortunatly Zappier does not know this so after many failures it will disable the Zap and I will have to re-enable it.
I also have this problem, please inform me also.
I am experiencing this issue as well
The app returned "Please reduce the amount of data you're asking for, then retry your request".
+3
Hi
With pleasure, so I’ve you to the list of affected users as well, and we’ll notify you via email once there’s any update. Thank you!
Hi
I’ve added you to the list of affected user, and we’ll notify you via email once an update is readily available. Thanks.
Could you add me to that list as well? I see this as well along with the others. The operation failed with an error. Please reduce the amount of data you're asking for, then retry your request (1, )
+3
Hi
I’ve added you to the list of affected user, and we’ll notify you via email once an update is readily available. Thanks.
Hi
I’ve added you to the list of affected user. We’ll make sure to contact you via email once any update is available. Thanks!
Hi could you please add me to the list too, we have the same issue. Is there some kind of fix or workaround for this? Please help thank you
+3
Hi
I’ve added you to the list of affected user. We’ll make sure to contact you via email once any update is available. Thanks!
Hi - could you add me to the list? I receive the ‘failed’ message. The text is posted and the image is not posted
+3
Hi
We are really sorry for the inconvenience, I’ve added you to the list of affected users. We’ll make sure to contact you via email once any update is available. Thanks!
2 years and still no solve?! 😡 I’m paying for this service and 2 years seems ridiculous for a known error.
Please add me to the affected users list.
+3
Hi
I’ve added you to the list of affected users. We’ll make sure to contact you via email once any update is available. Thanks!
Is this issue resolved? Or do you have any workaround? It’s important to me to get this working and I also did encounter this issue.
+3
For sure
Hi
I’ve added you both to the list of affected users, and we’ll notify you via email once an update is available. We will also update this thread if there are any changes. Thanks!
I am having this issue too. Can you please add me to the list?
+3
Hi
I’ve added you both to the list of affected users, and we’ll notify you via email once an update is available. We will also update this thread if there are any changes. Thanks!
We are having the same issue as of (2) days ago. We have contacted support but they have only sent over a link to the Help Article which doesn’t help at all as we only recently got this error.
PLEASE HELP ASAP as our zaps get over 700 leads a day that need to pass through.
Hi
I got the same issue with my zap. I want to post a photo and a text once a week on a facebook group, and this zap doesn’t work. I had the same issue :
The app returned "Please reduce the amount of data you're asking for, then retry your request"
The post has been published but without the photo attached to it.
Could you help me with that or let me know when there will be an update for this ?
Thanks,
Best.
+3
Hi
I’ve added you both to the list of affected users, and we’ll notify all of you via email once an update is available. Thanks!
Hi there
me too, please.
Hi there
I guess I have hit some sort of threshold for failed runs.
My Zap is now disabled after a single failed event (even though it posts successfully, its just the return message erroring)
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