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Post Message to Facebook Group error - "Please reduce the amount of data you're asking for, then retry your request"


I have had a long running (for years) Zap that recently started throwing errors.

Last Error Free run was: Jun 05, 2021 12:19:59 pm


The errors appear to be coming from Facebook and consist of
 "Please reduce the amount of data you're asking for, then retry your request"

The odd thing is that the content is still posted to the group. Unfortunatly Zappier does not know this so after many failures it will disable the Zap and I will have to re-enable it.

Best answer by SamBBest answer by SamB

Hey folks 👋

I wanted to swing by here with a quick update on the Facebook Groups app

As a result of the upcoming changes to the Facebook Groups API, the Facebook Groups app on Zapier will be no longer usable from April 22, 2024.

Any zaps using Facebook Groups triggers or actions are expected to stop working on that day. You can learn more about this here: App update: Facebook Groups app removal

Please do reach out in Community if you have any questions in the meantime. 🧡

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34 replies

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  • Zapier Staff
  • 238 replies
  • June 18, 2021

Hi @Harroguk

Sorry to hear you’re experiencing this issue! This is an open bug for the Facebook Groups integration and I've added your email as an affected user to the issue. As soon as we have any update, we’ll reach out by email to let you know 👍


  • Author
  • Beginner
  • 2 replies
  • June 18, 2021

Awesome, thanks for the update, at least I know its not me or anything I have done ;)


  • Author
  • Beginner
  • 2 replies
  • June 22, 2021

I guess I have hit some sort of threshold for failed runs.

My Zap is now disabled after a single failed event (even though it posts successfully, its just the return message erroring)


Hi there @MarinaH, can you please add me to the users to be notified too? I also encounter the "Please reduce the amount of data you're asking for, then retry your request" error when trying to make a zap that posts to Facebook groups. 


  • New
  • 1 reply
  • November 20, 2022
Twin Cities Geek wrote:

Hi there @MarinaH, can you please add me to the users to be notified too? I also encounter the "Please reduce the amount of data you're asking for, then retry your request" error when trying to make a zap that posts to Facebook groups. 

me too, please.


JammerS
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  • Zapier Staff
  • 2435 replies
  • November 21, 2022

Hi @Twin Cities Geek and @suleybard,

 

I’ve added you both to the list of affected users, and we’ll notify all of you via email once an update is available. Thanks!


Hi @jammer.solijon,

 

I got the same issue with my zap. I want to post a photo and a text once a week on a facebook group, and this zap doesn’t work. I had the same issue : 

 

Failed to create a post photo in Facebook Groups

The app returned "Please reduce the amount of data you're asking for, then retry your request"

 

The post has been published but without the photo attached to it.

 

Could you help me with that or let me know when there will be an update for this ?

 

Thanks,

Best.


We are having the same issue as of (2) days ago.  We have contacted support but they have only sent over a link to the Help Article which doesn’t help at all as we only recently got this error.

 

PLEASE HELP ASAP as our zaps get over 700 leads a day that need to pass through.


JammerS
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  • Zapier Staff
  • 2435 replies
  • December 12, 2022

Hi @Thomas Vermeule @WSI Comandix 

I’ve added you both to the list of affected users, and we’ll notify you via email once an update is available. We will also update this thread if there are any changes. Thanks!


jammer.solijon wrote:

Hi @Thomas Vermeule @WSI Comandix 

I’ve added you both to the list of affected users, and we’ll notify you via email once an update is available. We will also update this thread if there are any changes. Thanks!

I am having this issue too. Can you please add me to the list? 


JammerS
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  • Zapier Staff
  • 2435 replies
  • January 16, 2023

For sure @alexbranning, I’ve added you to the list of affected users. We’ll make sure to contact you via email once any update is available. Thanks!


brunoj
  • New
  • 1 reply
  • February 17, 2023

Is this issue resolved? Or do you have any workaround? It’s important to me to get this working and I also did encounter this issue.


JammerS
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  • Zapier Staff
  • 2435 replies
  • February 20, 2023

Hi @brunoj 

I’ve added you to the list of affected users. We’ll make sure to contact you via email once any update is available. Thanks!


Erin Kinney

2 years and still no solve?! 😡 I’m paying  for this service and 2 years seems ridiculous for a known error.
Please add me to the affected users list.


JammerS
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  • Zapier Staff
  • 2435 replies
  • February 22, 2023

Hi @Erin Kinney 

We are really sorry for the inconvenience, I’ve added you to the list of affected users. We’ll make sure to contact you via email once any update is available. Thanks!


GoWithLess

Hi - could you add me to the list? I receive the ‘failed’ message. The text is posted and the image is not posted


JammerS
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  • Zapier Staff
  • 2435 replies
  • March 6, 2023

Hi @GoWithLess 

 I’ve added you to the list of affected user. We’ll make sure to contact you via email once any update is available. Thanks!


Roma
  • New
  • 1 reply
  • March 8, 2023
jammer.solijon wrote:

Hi @GoWithLess 

 I’ve added you to the list of affected user. We’ll make sure to contact you via email once any update is available. Thanks!

Hi could you please add me to the list too, we have the same issue. Is there some kind of fix or workaround for this? Please help thank you


JammerS
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  • Zapier Staff
  • 2435 replies
  • March 8, 2023

Hi @Roma 

I’ve added you to the list of affected user, and we’ll  notify you via email once an update is readily available. Thanks.


Jackmeat
  • New
  • 1 reply
  • March 9, 2023
jammer.solijon wrote:

Hi @Roma 

I’ve added you to the list of affected user, and we’ll  notify you via email once an update is readily available. Thanks.

Could you add me to that list as well? I see this as well along with the others. The operation failed with an error. Please reduce the amount of data you're asking for, then retry your request (1, )


JammerS
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  • Zapier Staff
  • 2435 replies
  • March 9, 2023

Hi @Jackmeat 

With pleasure, so I’ve you to the list of affected users as well, and we’ll notify you via email once there’s any update. Thank you!


hihi789
  • New
  • 1 reply
  • May 12, 2023

I meet this message. Please help me resolve

Failed to create a post message in Facebook Groups

The app returned "Please reduce the amount of data you're asking for, then retry your request".


ishields
  • New
  • 1 reply
  • May 24, 2023

I am experiencing this issue as well


Backtato
  • New
  • 1 reply
  • June 5, 2023
Harroguk wrote:

I have had a long running (for years) Zap that recently started throwing errors.

Last Error Free run was: Jun 05, 2021 12:19:59 pm


The errors appear to be coming from Facebook and consist of
 "Please reduce the amount of data you're asking for, then retry your request"

The odd thing is that the content is still posted to the group. Unfortunatly Zappier does not know this so after many failures it will disable the Zap and I will have to re-enable it.

 

I also have this problem, please inform me also.


Brandyc
  • New
  • 2 replies
  • June 15, 2023

Yes, mine just started having this problem am I am literally only using two data points in my zap.