About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

error 400 with pardot

Show first post
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

82 replies

M

Hello, we are looking for an update on this particular issue. Is there any ETA on a fix? This is very important to our process. 

M

Also, please add us to the bug report @william. Thank you. 

J

Hello, what is the latest update? Pretty poor customer service to not provide any update whatsover other than “we’re investigating” for over a week...

william
Userlevel 3
Badge +6

Hey @John.Radcliffe2, thanks for your questions here and sorry for the hassle!

There hasn’t been any further information shared because there isn’t more information to share yet. Each member is added to an email notification list so that they can receive a notification as soon as there is a solution. If there hasn’t been a notification, the issue is still ongoing.

I can definitely understand the frustration with the delay and the trouble a major bug can cause. However, I do want to make it clear that the community forum is not for customer service. We have a dedicated support team that handles all customer service inquires and these forum posts serve as a way for the community to gather, help each other, and raise awareness of issues or features that the community are interested so moderators can alert the right teams and make sure those issues are tracked.

All customer service inquires should be directed to our dedicated support team as it is not guaranteed that a staff member will always be available in the forum. We do our very best to provide high quality moderation here, but customer service issues should be sent to our support team directly via our Get Help page here: https://zapier.com/app/get-help

Sorry again for the hassle and we’ll be sure to alert all users that are on the affected user list for this bug as soon as there is a fix.

D

Please add us to the bug report also @william 

 

Thanks!

nicksimard
Userlevel 7
Badge +11

Hi @Marketing_Sterile!

I don’t have an ETA but I can tell you that this is of the highest priority. We’ve identified what is likely the issue and are working on getting a fix in place. I have added you to the list of affected users, along with @david-lagos and @John.Radcliffe2 . 

M

Hi, please add me to the list of notification when the error has been fixed by your staff as this is a major hurdle. Thanks.

Terms & Conditions