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error 400 with pardot



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Userlevel 1

Hey @JumpCrewAdmin, thanks for letting us know! It looks like we have you on the list.

@reports, I’ve added you to the list as well so that we can alert you once the issue is resolved. :)

You can also follow our status page as well for a more public way to track the status here: https://status.zapier.com/incidents/qk484yrmc61v

 

We are now one week from the issue originating and 2 days since the status page was last updated. For 1 week, the primary function of our college has been severely limited by this disruption and there isn’t even an ETA on resolution. This is unacceptable. 

I have already logged a support ticket for this but am just posting here to add us to the update list. Thank you

@nicksimard @Danvers we continue to get the error when trying to connect, please add us to the bug report update list. 

Userlevel 3
Badge +6

Hey @JumpCrewAdmin, thanks for letting us know! It looks like we have you on the list.

@reports, I’ve added you to the list as well so that we can alert you once the issue is resolved. :)

You can also follow our status page as well for a more public way to track the status here: https://status.zapier.com/incidents/qk484yrmc61v

 

@Danvers @william @nicksimard Following this thread. Please add me to the list to be notified when this is resolved. We currently have 57 Zaps that use Pardot constantly to pass leads.

 

Thank you!

Having the same issue and waiting for a resolution.

Userlevel 3

is there any update to this issue ?? is it resolved for anyone ??

Hi, We have also been experiencing issues. @nicksimard please add me to the list too.

Userlevel 7
Badge +12

Hi everyone!

We have identified the issue and are working to resolve it as quickly as possible but I’m afraid I don’t have a specific time estimate right now. I’ll post here when we’re able to get the issue resolved and you can also follow this status page for further updates.

 

In the meantime, I’m sorry again. I know that this means that any Pardot Zaps you have aren’t working and that that’s going to be frustrating for you. :fingers_crossed_tone1: we’ll have another update for you soon. 

@nicksimard please also add me to the bug report. Thanks!

@nicksimard, you can also add me to the list. Thanks, looking forward to the fix !

Userlevel 1

Hi, we’re facing the same issue here. Can you please get it fixed ASAP? It’s really important for our business, we might be loosing clients because of this! 

@nicksimard can you add me also to the report? 

Userlevel 1

@nicksimard please also add me to the bug report - thanks!

@nicksimard Can you pleaseadd me to the bug report notification list as well?

Piling on. Noticed the error throw on Friday last week. I was hoping it was a config issue on my part. Please get fixed asap. This is impacting multiple MAPs programs and sales routings.

@nicksimard Please add us to the list of affected users.

Hi @Marketing_Sterile!

I don’t have an ETA but I can tell you that this is of the highest priority. We’ve identified what is likely the issue and are working on getting a fix in place. I have added you to the list of affected users, along with @david-lagos and @John.Radcliffe2 . 

Please add us to the list of affected users too please, this is having a significant impact on our business.

Userlevel 7
Badge +11

Hi @Marketing_Sterile!

I don’t have an ETA but I can tell you that this is of the highest priority. We’ve identified what is likely the issue and are working on getting a fix in place. I have added you to the list of affected users, along with @david-lagos and @John.Radcliffe2 . 

Please add us to the bug report also @william 

 

Thanks!

Also, please add us to the bug report @william. Thank you. 

Hello, we are looking for an update on this particular issue. Is there any ETA on a fix? This is very important to our process. 

@william Can you add me to the bug report notification list as well? 

Userlevel 3
Badge +6

Hey @ATho, hope you’re doing well!

I just added you to the bug report, this will make sure we can alert you ASAP once the trouble is resolved.

Userlevel 3
Badge +6

Hey @SDC, @Barbie, @Jenelle, @Swati Malhotra, hope you are well!

This is the top priority bug for the Zapier engineering team right now. While I don’t have an ETA to provide on a fix, I can say that this bug is the #1 issue being address on our platform right now.

I’ve added all of you to the bug report notification list so that we can be sure to alert you ASAP once the issue is resolved. I apologize for the trouble here!

Userlevel 1

We are experiencing the same exact error message when trying to reconnect our Pardot(SF) account.

error=invalid_client_id&error_description=client%20identifier%20invalid

When can we expect this to be resolved??

Is there a way we can be notified as soon as this is resolved?