About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

Trying to connect Wordpress to Zapier, getting an "Error parsing response" error

Show first post
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

163 replies

B

Please add me to this group as an impacted user. Note I am adding this to a fresh 5.6 Wordpress without any plugins and the error still appears. 

steph.n
Userlevel 7
Badge +8

Hi @Eoro @ryanred13 @timspencer @argilmour @Consultorsalud - I’ve added you all to the impacted users list. Thanks!

C

Hello there! I’m having the same error trying to connect my wordpress with Zapier. 

I realize that Wordfence was blocking your IPs, I’ve added these to the whitelist but the error persist.

 

 

A

I had Zapier working with Woocommerce but today it stopped working and now I can’t connect again. I get this:

We hit an error adding your new account

authentication failed: Could not interpret the authentication response.

  1. Make sure you click "Allow" or "Accept" on the permission popup
  2. Double check your Account has the correct permissions
  3. Check out our help docs for more information

I have followed all of the guidance - turning off plugins, permalinks, themes etc but nothing works.

Please help

T
Userlevel 1

Same error as others have noted above….can you please add me to list of impacted users?

R

Hi there,

I am having the same issues:

authentication failed: Error parsing response. We got: "<!DOCTYPE html><html lang="en-US" class="no-js"><head> <script async src="https://www.googletagmana"

I am running Wordpress 5.5.3

Can you please help?

Thanks

E

Cannot connect Wordpress to Zapier

H
Userlevel 1

I had this error. It got fixed by changing the Permalinks structure in WordPress.

 

Liz_Roberts
Userlevel 7
Badge +8

@Clayton you have been added to this issue so that you will be contacted via email with updates!

E
Userlevel 1

My issue is resolved, firewall issue for me. Working now. Thanks.

steph.n
Userlevel 7
Badge +8

@Elvisfrog - Added you also. Thanks!

steph.n
Userlevel 7
Badge +8

Hey @Clayton - I’ve just added you to the list of impacted users. Thanks!

E
Userlevel 1

Same here if you could add to the list. 

I don’t know if this is related but I already have Zapier for WooCommerce installed and that works, just installed the Zapier for WordPress as trying to do some integration with Teams.

C

Hi, I’m trying to connect Wordpress to Zapier. I’ve installed and activated the Zapier plugin to wordpress. I go to log in to my Wordpress on Zapier, and I get the following error:

 

We hit an error adding your new account

authentication failed: Error parsing response. We got: "<!DOCTYPE html> <html style="height:100%"> <head> <meta name="viewport" content="width=device-width,"

  1. Make sure you click "Allow" or "Accept" on the permission popup
  2. Double check your Account has the correct permissions
  3. Check out our help docs for more information

 

What can I do to fix this?

 

Thanks

Danvers
Userlevel 7
Badge +12

Hi @anrchy, I’m sorry that you’re running into this issue. I’ve added you to the list of affected users so you’ll get an email when it’s sorted. 

A

add me too please. it was working 3 4 days before but when I upgrade security of wordpress its disconected .

Liz_Roberts
Userlevel 7
Badge +8

@fas31 - I have added you as an impacted user so that you will receive an email with any updates!

F

Hi, I’m also getting this problem. Can you please assist?

Liz_Roberts
Userlevel 7
Badge +8

@Dawn V. sorry you are encountering this! You have been added and will receive updates via email.

D

Hi, I’m also getting this problem. Can you please add me as an impacted user?

Liz_Roberts
Userlevel 7
Badge +8

@District Photography UK - sure thing, you have been added as well!

D

@hknaltunok @Kosta @aronverhoeven - you all have been added as impacted users and will receive updates via email!

 

@Liz_Roberts - Please can you add me as an impacted user as well? I’d like to be updated on this too.

Liz_Roberts
Userlevel 7
Badge +8

@hknaltunok @Kosta @aronverhoeven - you all have been added as impacted users and will receive updates via email!

A

Same problem for me…

 

 

K

I am having the same error:

 

PLEASE HELP! I am on a tight delivery date and this dependency is stopping the hole execution of the project!

Terms & Conditions