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Best answer

Trying to connect Wordpress to Zapier, getting an "Error parsing response" error

Show first post
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

163 replies

jesse
Userlevel 7
Badge +9

Hey folks! Our product and engineering teams wanted to update this thread to say:

 

Investigating and ultimately fixing this bug is likely to be added to our integrations team’s roadmap. Hopefully, we will be able to do finish both very soon.

Liz_Roberts
Userlevel 7
Badge +8

@Imani you have been added to this report and will receive updates via email!

I

I am having the same issue.
 

  • I tried updating my permalink structure as suggested elsewhere here.
  • I do not get the permission pop-up to click allow on.
  • I do not have a remote publishing option in settings > writing

     

steph.n
Userlevel 7
Badge +8

Hi @adriennef and @ovejaenlaciudad - I’ve added your upvotes to this bug report. Should we have an update on the status, you’ll be contacted directly via email. Thanks!

O

Same here, I am getting the same error and cannot fix it. Could you please let me know. Thanks!

A
Userlevel 1

ok it didn’t solve it. :(

 

 

A
Userlevel 1

Hi, mine was above.

What I’ve done that’s fixed it *so far* is  I removed all the zaps and connections from zapier.

Then started again from scratch.

This seems to have solved it for now… Will let you know if there are any further issues.

A
Userlevel 1

Hi, I’m getting the same issues with intermittent connections and disconnections of my WordPress account.

 

When I successfully make a zap - Google Sheets to WordPress integration - I test it in zapier and it works great. But when I make the zap live it doesn’t work.

 

Sometimes when it does successfully connect to my Wordpress account (admin role) I get this error while making the zap. If I wait or click custom and click back to Post Type it often brings up the post types and I can continue making the zap.

 

And sometimes when I check my connections it says its disconnected and when I try to reconnect it I get this message:

 

I have turned off wordfence and caching program. I have also tried with all but essential plugins turned off (elementor, elementor pro, zapier)

 

Please help! 

steph.n
Userlevel 7
Badge +8

@bodality and @Lucas Young - I’ve added you both to this report and you’ll be contacted via email.

L

Same response here guys, would like to be added to the affected users list

B

I have the same error:

 

authentication failed: Error parsing response. We got: "<!DOCTYPE html> <html style="height:100%"> <head> <meta name="viewport" content="width=device-width,"

Danvers
Userlevel 7
Badge +12

Hi @MDH! 

The first thing that I’d recommend is to try what’s suggested in this response. It’s solved the problem for some of the folks having this issue.

 

If that doesn’t help then the best thing to do is to contact the Support Team, who’ll be able to take a closer look at the error with you. The best way to do that is with the Get Help form. 

M

We have the same error, what can we do?

Liz_Roberts
Userlevel 7
Badge +8

@BYS @karenRotem - you all have been added to this report and will be contacted with any updates!

K

Zapier plugin isn’t compatible with WP5.6 We’re creating a new site that must integrate but receiving many errors when trying to authenticate our WordPress Zap to the plugin. Please add me to the updates & please resolve asap.

B

the same problem

 

authentication failed: Error parsing response. We got: "<!DOCTYPE HTML> <html lang="en-US"> <head> <meta charset="UTF-8" /> <meta http-equiv="Content-Ty"

Liz_Roberts
Userlevel 7
Badge +8

Hi @arenadeairsoft ,

Sorry you are running into this! I have added you to this report so that you will be notified with any updates via email. 

A

The same thing happened to us also.

Liz_Roberts
Userlevel 7
Badge +8

Hi @dmrmw ,

Sorry you are encountering an error. I see you have a ticket in with our Support team which is great as they will be able to look at your specific Zap and troubleshoot your specific issue!

D

I’m getting a similar error too. This is on a live site that I can’t easily change permalinks. We are using Sucuri for firewall security and a CDN, if that might help.

 

 

Danvers
Userlevel 7
Badge +12

Hi @rohan

Thanks for giving those tips a try, if they didn’t work then the best thing to do is get in touch with the Zapier support team using the Get Help form as they will be able to take a closer look at your Zap. Thanks!

R

Hi@rohan!

Connecting to WordPress can be tricky as there are lots of different factors that can affect the connection. 

The first thing to do is to check out the Help Docs for WordPress:

How to Get started with WordPress on Zapier

Common Problems with WordPress

 

If the suggestions there don’t help, please get in touch with the Zapier Support Team as they will be able to take a closer look with you. You can do that using the Get Help form: https://zapier.com/app/get-help

I tried the solution in the response however it did not work for us

Danvers
Userlevel 7
Badge +12

Hi @rohan!

Connecting to WordPress can be tricky as there are lots of different factors that can affect the connection. 

The first thing to do is to check out the Help Docs for WordPress:

How to Get started with WordPress on Zapier

Common Problems with WordPress

 

If the suggestions there don’t help, please get in touch with the Zapier Support Team as they will be able to take a closer look with you. You can do that using the Get Help form: https://zapier.com/app/get-help

R

Yes me too...hoping to get emailed the fix!

nicksimard
Userlevel 7
Badge +11

Hi @Clayton!

Something you can try is what I suggested in this response. It’s solved the problem for some of the folks having this issue.

 

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