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Best answer

Trying to connect Wordpress to Zapier, getting an "Error parsing response" error

Show first post
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

163 replies

M

Hey, we are getting this error when trying to connect… 

authentication failed: Could not interpret the authentication response.

A

Having a very similar issue to everyone else here. Received the following error:

authentication failed: Got 401 calling POST https://cravingconnections.com//wp-json/zapier/v1/token, triggering auth refresh

When going into the link and removing ‘token’ at the end, it pulled up:

Would be fantastic if we could get it to work though...

J

✋ Another affected user here.

 

 

S

I’m getting a slightly different error but probably the same issue:

 

We hit an error adding your new account

authentication failed: Error parsing response. We got: "<!DOCTYPE html> <html lang="en" xmlns="http://www.w3.org/1999/xhtml"> <head> <link rel="stylesheet" "

  1. Make sure you click "Allow" or "Accept" on the permission popup
  2. Double check your Account has the correct permissions
  3. Check out our help docs for more information

This is with a new admin account created just for zapier.   And there was no permission popup.

W

I tried to connect Feedly to Wordpress today and I had the same issue. The first thing that hapenned was that I got this error when I tried to activate the Zapier plugin: The plugin does not have a valid header.

I tried again after a few minutes and it Activated but whenever I try to create the Zap I get this error:

 

We hit an error adding your new account

authentication failed: The Zapier plugin https://wordpress.org/plugins/zapier is yet to be activated on the WordPress site provided. Please install and activate it first.

Can you please update us all? This thread has been open for months. Are you releasing a new version of the plugin? Do we need to change any settings?

Thanks!

P

Hello.

I have similar problem.

I have installed the plugin Zapier for WordPress. And I am using the default theme with no other plugins  installed. 

Any Idea why this is happening? 

C
Userlevel 1
Looks like I'm not the only one. Please zapier.. get this solved. 
Upon installing the plugin it gave an “header missing” error…
 

 

J

Please add me to the impacted list

Liz_Roberts
Userlevel 7
Badge +8

@Redactia @CarterhaughLLC I have added you both to this report so that you will be notified of any updates via email!

R

I have the same problem, please add me to the bugreport as well, to be notified of any development. 

C

Hello, I’d also like to be added to the list of impacted users. Thank you.

Danvers
Userlevel 7
Badge +12

Hi @Karmu I’ve added you to the issue report, thanks!

K

I have the same problem, please add me to the bugreport as well, to be notified of any development. 

Danvers
Userlevel 7
Badge +12

Hi - @Miriamros from the error message that you shared it looks like you’re running into the same issue as others on this post. I’ve added you as an affected user on the issue so you’ll get an email from us when it’s resolved. 

 

@betsyladyzhets I’ve also added you as an affected user. If you haven’t already checked it out, it would also be worth taking a look at the Wordpress Common Problems help guide to double-check that there’s not something there that will help: https://zapier.com/help/doc/common-problems-wordpress

B

Hi!  I am having the same issue, would like to be added to the list for updates.

M

Hi!

Same problem.

authentication failed: Error parsing response. We got: "<!DOCTYPE html> <html style="height:100%"> <head> <meta name="viewport" content="width=device-width,"

 

 

Many thanks

Liz_Roberts
Userlevel 7
Badge +8

@johnydewitte sorry you are encountering this! I have added you as an impacted user so that you will receive updates via email.

J

Same problem.

 

We hit an error adding your new account

authentication failed: Error parsing response. We got: "<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"> <html><head> <title>404 Not Found</title> </head>"

  1. Make sure you click "Allow" or "Accept" on the permission popup
  2. Double check your Account has the correct permissions
  3. Check out our help docs for more information
Danvers
Userlevel 7
Badge +12

Hi @Clayton!

 

Thanks for your message about this, I think that the best way forward here would be for you to contact the Zapier Support Team using the Get Help form:https://zapier.com/app/get-help

They will be able to take a closer look at this error with you and can either troubleshoot with you or add you to the relevant issue report if needed. 

V
Userlevel 1

Hello, i’m getting this error

 

authentication failed: Error parsing response. We got: "<html> <head> <META NAME="robots" CONTENT="noindex,nofollow"> <script src="/_Incapsula_Resource?S"

  1. Make sure you click "Allow" or "Accept" on the permission popup
  2. Double check your Account has the correct permissions
  3. Check out our help docs for more information1

Don’t know if it has to be with the same issue everyone is talking, if it is, can you add me to the affected accounts database just to be updated once is resolved?

Thank you! love zapier!:grinning:

steph.n
Userlevel 7
Badge +8

@abdullah - You’ve been added to this report and will receive updates via email. Thanks!

A

I am having the same issue I can not activate the plugin on WP 5.6

Liz_Roberts
Userlevel 7
Badge +8

@Bret_Madden @ken@mightyc.io @Verlaagd Plafond you have been added to this report and will receive updates via email.

V

I have the same problem, but i think that i know the reason: My web hosting.

I have to get your IP, so i can add it to whitelist.

K

Having the exact same issue here. Please add me to the list...

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