@user123123 - I afraid there is not an update as of yet. I have added you to the report as an impacted user so that you will be notified once there is an update. 

In the meantime, hoping the workaround mentioned above may be an option for you!

Same issue with me.

The IAM user has full S3 permissions. When I customize the file, it queries S3 and finds the bucket name. When I test the trigger I get “A file could not be found” and then underneath that it tells me the bucket I select does not exist.

It both exists and there is data in the bucket.

@gherkin and @Concierge I’m sorry that this issue is causing trouble for you. I’ve added you both to the bug report for this, which lets the team know how many users have been affected and means that we’ll send you an email when we have an update. 

Hi,

Any update on this issue? Having the exact same problem. Moving S3 bucket to a random region because this bug is not solved is not an option.

@santiagoc - so sorry you are running into this issue. I have added you to the bug report so that you will be notified of any updates via email. 

Hey @beyondgravity!

It’s too bad that the suggestion didn’t help, but I’m glad you found something that works for you :) 

Hi, trying to add form data to an S3 bucket but I get this error: We’re having trouble loading 'Bucket Name' data”

Is this a bug?

Thanks

John

Same problem. Since this hasn’t been fixed for such a long time, does anyone know of an alternative to Zapier for this use case?

Hello,

I have the same issue as mentioned above… Any news of a fix ?

Thanks!

Jean

Hi @jean-stonly - sorry you are running into this! I have added you as an impacted user, which means you will receive updates via email. I see that one user has had success by "changing the policy to make it less specific for the Keys.” I’m not sure if that is helpful in your case but worth sharing!

Thanks for your answer - unfortunately this didn’t help.

Do you have any visibility on a due date for this fix ?

Hi,

We have the same issue : we try to make a copy of all our S3 bucket to google drive.

S3 Bucket is in Europe west region, and as the company is based in France, we cannot move the bucket to California or anything like that.

Any solution?

Any date about fixing this bug?

Hi @jean-stonly and @beyondgravity!

While I’m not able to provide an ETA for this to be fixed, I can pass along what one user said to our Support team that got things working for them.

They said:

I ended up changing the policy to make it less specific for the Keys and got it working. Since I am the only one with access to the zapier account and the bucket.

Full disclosure: I’m not totally familiar with what they’re suggesting, but if this makes sense to you and is something you’re able to do, it may be worth trying.