Updates

Y’all!Joey here from Zapier’s video team. If you’ve watched some of our Zap tutorials or any of the Zapier University videos, we’ve e-met. Good to see you again!I wanted to let our community know that at long last, Zapier University has an official home on Zapier.com. There, you can watch both the entry-level, brand-new-to-automation Zapier 101 as well as the I-know-how-to-automate-now-show-me-the-goods Zapier 102. If you haven’t checked those out and are curious to learn some Zapier tricks, give them a watch! There’s no right way to watch them, either. If you want to go through, lesson by lesson, do it! Or pick and choose the topics that pique your interest. Either way, we’d love to hear what y’all think of these courses and what you want us to cover in the next Zapier University course(s). These are supposed to help you, after all, so tell us what topics we missed or where we can go even deeper into a feature. 

Hey All! We’re looking to hire two very fun freelance roles at Zapier: A TikTok content creator and a meme content creator.  Feel free to reach out to socialmedia@zapier.com or you can learn more here: https://zapier.com/l/social-media-freelancer-job-descriptions. 

Getting started with Zapier can be tough. Even when you’re excited about automation, it can be hard to think of where to start and what workflows to automate.Today we’re rolling out a new version of the Zapier Chrome extension that provides suggestions of the most common ways people use Zapier to automate the apps they use every day. For example, if you go to Shopify and open the Chrome extension you can see how others have automated their eCommerce store. Head over to Google Sheets, Mailchimp, Salesforce, or any other app and see suggestions for those apps too. How to get startedInstall the Zapier Chrome extension (and pin it for easy access) Log in or sign up if you’re not already logged in Navigate to an app that you use every day Open the extension and click on the ‘Suggestions’ tab Click on any of the suggestions that interest you and it’ll show you how to set up the automationIf you don’t see suggestions for the app that you’re interested in, leave a comment below and we’ll look into it. Hope this helps you find more ways to save time! We’d love to hear your feedback in the comments below. 

Hi everyone! My name is @Denise, I work on the Events Marketing Team here at Zapier. We’re incredibly excited to announce that Zapier is hosting our very first, free, one-day virtual event: ZapConnect! On Thursday, October 21, 9am-1:30pm PT, we invite you to join us on the journey to easy automation!Register for Free Whether you’ve built one Zap or many, our conference will bring together all Zapier users in a half-day adventure to discover deeper levels of automation, making everyday processes run like clockwork at whatever scale works for your business. With three tracks of sessions, we’re excited to share how a growing number of businesses are discovering that every piece of their operations can be tuned up with Zapier, unlocking the power of automation across organizations.Join us at ZapConnect for access to: A keynote address by Seth Godin: Hear from industry thinker, author, entrepreneur, and longtime Zapier user Seth Godin. Over the past 30+ years, he’s become one of the top speakers on leadership and marketing, while also founding two companies. Sessions for Zapier users at all levels: Are you setting up your first Zap? Expanding Zapier's role in your software landscape? Our packed program will help you adopt an automation mindset and discover all the ways your business can benefit.   Inspirational and innovative speakers: Excited to see the full potential of Zapier? Learn from power users who have taken their companies to the next level— with guidance on how you can do the same.  We’re thrilled to share this experience with you all, and can’t wait to come together at ZapConnect!Register today to reserve your free seat. We hope to see you there! 

Hey there! Janine from the blog team here. We just published an update to our detailed guide on line items. If you’ve ever wondered what line items are, what they do, and how to use them in Zapier, this is for you!Here’s a brief excerpt from the intro: If you’ve ever received a receipt for a purchase, or filled out an invoice, you’ve already seen them: A line that includes each product’s name, price, or quantity, repeated for every product.In Zapier, the definition of "line items" is extended to mean "a group of similar things, with information about each of them". If you're a developer, calling line items an "array of objects" wouldn't be far off.This could look like various expenses on an invoice from Xero or QuickBooks Online, all the items purchased through an eCommerce platform like WooCommerce, or rows in an Excel spreadsheet, or even a list of the dogs you see outside. In each case, the items all have similarities with each other, but slightly different values between them. When a Zap receives those values, it groups them together into line items for easy use later on. Sound useful? Check it out to learn more, including some light trouble-shooting, like how to get line items to work in apps where it isn’t an included feature. —Janine 

Find yourself constantly switching tabs and copy-pasting data back and forth? Our latest improvement to the Zapier Chrome extension has a new action that can help you reduce context switching and stay in the zone.With this new action, called Reply to Chrome, you can run a Zap from the Chrome extension and display the results—all without switching tabs.Below are a few examples and shared Zaps to get you started.Here’s an example of a Zap that posts to Twitter then displays a link to the Tweet itself (click here to try it for yourself):  Here’s an example of a Zap that runs from the Chrome extension, looks up a row in Google Sheets, then displays the results in the extension (try it for yourself). The new action, called “Reply to Chrome”, will display right under the Zap in the Chrome extension. It supports basic formatting so you can include bold, italics, emoji, and even links!Here are a few more shared Zaps for inspiration:Calculate percentage growth (screenshot) Translate English to Spanish (screenshot) Shorten URL (screenshot)This is a brand new feature and we have more updates in the works so we would love to hear your feedback in the comments below. Thank you for all the feedback that helped us come up with this solution. We hope you find it useful!

 Emily here from the Launches Team at Zapier The Notion x Zapier integration is finally here! This integration literally has thousands of requests, and we are thrilled to announce its presence on the Zapier App Directory.What are the first Zaps you’ll build with the new integration?? We’d love to hear below!We have a few resources to help get you started:How to use Zapier to automate Notion - and turn it into the perfect information hub How to Get Started with Notion Common Problems with Notion 

Our Premier Expert of the month: Flow DigitalA massive congratulations to Flow Digital for earning Premier status as a Zapier Expert! Flow Digital is a boutique agency based in New York that helps businesses revamp their sales and marketing efforts through efficient automated workflows. They're now a certified Premier Expert, thanks to their expertise in CRM optimization, precise workflow automation, and marketing automation. Flow Digital uses tools such as Pipedrive, Keap, ActiveCampaign, Autopilot, JotForm, and Mailchimp to make businesses more efficient and profitable. PS. Check out this amazing customer story on the Zapier blog about how Flow Digital helped a client use automation to scale their podcast! What are Zapier Experts? What does Premier status mean?Zapier Experts are certified consultants, freelancers, and agencies that can help you do more with automation. A Zapier Expert gains ''Premier'' status when they help a significant number of users with the Zapier platform and these users leave an abundance of positive reviews on their profile. Zapier Expert:  Flow Digital Services offered: Zapier account setup, complex workflow help, automated lead management, eCommerce implementation, marketing strategy Software specializations:  CRMs, marketing automation, websites, forms, eCommerce, productivity Community name: @Nate  Location: United States Website: https://flowdigitalinc.com/   

Hey, folks! Janine here, from the Zapier content team. We’ve recently put together an eBook about how to use automation to do more with the software you use to run your business. We cover ways to use automation to improve sales and lead gen, marketing, and internal analysis and communication using:Forms and surveys CRMs Email marketing Social media marketing Spreadsheets and databases Project and task managementLearn why business automation can help you and how to implement Zapier automation to improve how you and your team get work done. You’ll find tips on ways to use these apps and learn about how Zapier can make them even better.Head to our landing page and click the Download button to get your copy.

Hey Everyone! 👋Reid here from the Zapier partnerships team! I work with all of our advertising partners like Google, Facebook, and LinkedIn to make sure Zapier is the best solution out there to automate your advertising. I’m excited to share that Zapier is now discoverable right within Google Ads! This is part of a new feature that Google built which allows you to control which apps can upload data to your Google Ads account. To check it out, you can now go to the Linked Accounts section of your Google Account and connect Zapier!  Zapier’s Google Ads integration supports 4 different use cases today to help you make the most of your advertising on Google: Triggers:  New Lead from Google’s Lead Form Extensions New Campaign Actions:  Add/Remove a contact from a Customer Match list Send an Offline Conversion I’d love to hear your feedback on either our updated Google Ads integration or the new flow from within Google Ads to connect Zapier. I’m all ears for things it does well, what it could do better, or new things we should be thinking about! Please leave your comments here and I’ll do my best to reply to everyone!  Best,Reid

The editor now presents looped steps more clearly:Looped steps in the editor  

Hey y’all!We recently released a new update that I want yall to check out! The Task Usage page in Zap History now shows a total of Zaps used and Tasks used. This will allow users to see a rollup of what is happening with their Zaps at a glance.(view larger) Here are some notable features of this rollup:You can search for Task Usage as far back as May 2020. If you don’t have any filters, it displays total Task Usage on account for the current billing period. You can filter by date, folder, app, user on Team and Companies accounts, groups on Company accounts, and specific Zaps. This counts Task usage for Zap runs that are deleted. This uses a new backend system that makes the data much more accurate than before, bringing it closer to your accounts billing.There are two caveats:If a Zap is deleted, it wont show the usage for these Zaps. If the Zap is in a members Private folder (Team and Company accounts), it will not be displayed here.We are looking to make more improvements and additions to helping users understand the usage of their accounts. If you have any suggests or feedback, please let us know!Thanks,Caleb

Hi everyone! My name is Nicole, I work on the Marketing Programs team at Zapier, specifically on our live webinars!I’m thrilled to announce that Zapier has published a host webinars landing page: Zapier webinars on demand! This page is a new resource for you to watch previous webinars recordings, and sign up for upcoming webinars all in one place. Our goal was to create a webinar tool that was simple, intuitive and easy to use for our customers. Previously all webinar recordings had only been housed on YouTube, so we wanted to take our library one step further. We set out to create a host page that consolidated our “on demand” webinars, where folks could view all webinar recordings, categorized by theme. We also wanted to provide additional blog content to deepen learning, as well as highlight upcoming webinars for people to register directly on the host page.You can now also find “Webinars” included in the main menu of Community, which will take you straight to our webinar library. We’re so excited to provide this new page as a resource for you all and hope you find it helpful in your learning - happy viewing! 

TL;DW: Today we’re beta / soft launching a new “Sub-Zap” capability in Zapier. This makes it easy to build much more manageable Zaps whenever you find yourself reusing or recreating the same actions across many Zaps. You can define inputs and outputs, then use the same functionality across as many Zaps as you like. Try it in your Zaps today! https://zapier.com/apps/sub-zap-by-zapier/integrations TL;DR: Watch the video demo showcasing 2 Zaps reusing a Sub-Zap that looks up a customer: https://www.youtube.com/watch?v=QsunZFwGIQM. Hi folks! Over the years we’ve watched customers just like you build incredibly powerful and deeply interconnected systems of Zaps. In some cases, folks spent a lot of time updating the actions they share across those Zaps. For example, if a spreadsheet was used in a couple dozen Zaps, updating a single column might entail updating a couple dozen Zaps to match. That was incredibly tedious and totally counter to our mission to democratize automation.So today we’re introducing a new primitive we hope will make it easier to share those actions and employ an “update once, use everywhere” sort of workflow. We call it “Sub-Zap by Zapier”. You can start using it today! Here’s how it works: First, you’ll create a Sub-Zap using the “Start a Sub-Zap” trigger and the “Return from a Sub-Zap action.In the Sub-Zap’s “Start a Sub-Zap” trigger, you’ll define the input fields like this:In the Sub-Zap’s “Return from a Sub-Zap action, you’ll define the output fields like this: Second, you’ll go to a different Zap and use the “Call a Sub-Zap” action.You’ll be prompted for the input fields like this:And you’ll receive the output fields like this: Finally, you’ll enable both Zaps and let them run like normal! If you’d like to see a live demo, check out our 10 minute example where I showcase a 3 Zap system where 2 Zaps reuse the functionality present in a single Sub-Zap:  If you’d like to give it a try, we’ve opened it up to the public here: https://zapier.com/apps/sub-zap-by-zapier/integrations If you have any feedback, feel free to respond here or email us at contact@zapier.com!

Hi folks! Doyle here, working on Zapier’s sharing and collaboration features. Everybody who uses Zapier is able to share their Zap workflows as template copies for other people to use: https://zapier.com/help/manage/collaborate/share-a-copy-of-your-zap Now, members of Team and Company accounts have 2 more possibilities:You can restrict your shared template to internal-only, so it can only be viewed and used by other folks in your Zapier account. You can send email notification to specific teammates, with the sharing link for your Zap.  If you have any questions or feedback, let me know in the comments! ⚡️

We're delighted to announce that Connex Digital, a custom solutions agency, has now earned Premier status as a Zapier Expert!Connex Digital has helped countless users and companies create thousands of complex Zaps to streamline business processes, using off-the-shelf products to deliver tailored solutions. Even if the app you want to use doesn't have a native Zapier integration, Connex Digital can build custom integrations (using the app's API) that let you tap into the power of Zapier. Congratulations, Connex Digital! Zapier Expert:  Connex Digital Services offered: Zapier account setup, complex workflow help, building new integrations, custom development, automated lead management, eCommerce implementation, marketing strategy Software specializations: CRMs, marketing automation, websites, forms, eCommerce, productivity Community name: PaulKortman Location: United States Languages: English, Spanish, Czech Website: https://connex.digital/zapier-bpa/  What are Zapier Experts?Zapier Experts are certified consultants, freelancers, and agencies that can help you do more with automation. A Zapier Expert gains ''Premier'' status when they help a significant number of users with the Zapier platform. Whether it's helping a user set up a new Zapier account, troubleshooting a Zap, finding new use cases, or custom building Zaps, our Zapier Experts with "Premier" status have earned that distinction—and all the rewards that go with it—for the high quality of their work and expertise.

UPDATE - August 20th, 2024: The Create Zap Report action is no longer available. You can export a CSV of Zap Runs (does not include task usage data) or for Enterprise plans there is an option to download CSV reports of Zap runs, task usage, error rates etc. See Review your account usage in the analytics dashboard for more information. Hi everyone, I’m a product manager at Zapier and I just wanted to announce a small feature we’re now beta testing to make it easier to keep tabs on what your Zaps are doing. “Create Zap Report” is a new action in the Zapier Manager app that can generate a report of a given Zap’s activity for the last seven days:When it runs, the action will return the information about the Zap and summary data like: Successful runs: The number of times the Zap ran without an error Times triggered: The number of times the Zap triggered (whether or not it completed successfully) Tasks used: The total number of tasks used by the Zap CSV (file and URL): A CSV file with the raw data for each step (can later be used in fields that accept files, like an email attachment), and a URL to that same CSV Start time: The beginning of the reporting period End time: The end of the reporting period All data is for the seven days prior to this Zap running.To try this out, just use this Zap Template which uses Schedule to run every week on 9am on Monday and Email by Zapier to send an email with a pre-formatted message that looks like this: You can customize the day of the week and time you want your Zap to run, choose the Zap you want to report on, and the body of the email and who to send it to. Maybe you want to send your boss a weekly report of how many leads came in based on the number of successful runs:  You could even replace the Email step with a later action of your choice, like adding the data to a Google Sheet or whatever else you want! By monitoring the Zaps that power your business you can generate high-level insights into how things are going, keep your team in the loop, and more. We’re excited to see how you use this!For now, this action is only available via a Zap Template, so click here to get started.If you have any thoughts or feedback on this action, including any requests for how we can make it better or ideas for how you’ll use it, please chime in below!

Join us Tuesday, March 16 at 9:30am PT for an AMA (ask me anything) with one of our top Zapier Experts, Andrew Davison of Luhhu. RSVP here!  We hope to see you there   

Hi everyone! My name is Greg, I work on the Partnerships team at Zapier and am responsible for the Zapier Experts program.I'm delighted to announce that Andy Wingrave has now earned Premier status as a Zapier Expert! A massive congratulations to Andy, who's worked tirelessly to earn this distinction, successfully helping a significant number of users create tailored Zapier solutions to move their businesses—and projects—forward with the right automated workflows. Andy's focus is on automating the systems, processes, and tools that drive your business.  Zapier Expert: Andy Wingrave Services offered: Zapier account setup, complex workflow help, building new integrations, custom development, automated lead management, and eCommerce implementation  Software specializations: CRMs, websites, forms, eCommerce, and productivity  Community name: @andywingrave  Location: United Kingdom Website: https://www.andywingrave.com/   What are Zapier Experts?Zapier Experts are certified consultants, freelancers, and agencies that can help you do more with automation. A Zapier Expert gains ''Premier'' status when they help a significant number of users with the Zapier platform. Whether it's helping a user set up a new Zapier account, troubleshooting a Zap, finding new use cases, or custom building Zaps, our Zapier Experts with "Premier" status have earned that distinction—and all the rewards that go with it—for the high quality of their work and expertise.

Do you wish you could set up a Zap that anyone on the team could use to file expense reports, submit bugs, or automate straight from Chrome? We’ve just released a handy new field that’ll let you see who triggered the Zap—that way you can look-up their account in any other system you use without having to ask them for their email. For example, here is a sample Zap that allows anyone on our team to submit an expense request. They simply navigate to the item they want to buy and press ‘Submit expense’. The Zap will then look up their remaining home office budget in a Google Sheet and send a DM to their manager for approval.In this example we even use the new Approvals by Zapier app to review and approve the request. I hope my new coffee grinder gets approved Here’s a screenshot of the Zap being run from the Chrome extension: And here’s what the Zap looks like in the editor where I’ve included the “triggeredBy” field to see who submitted the expense.  And here’s what the message looks like in Slack:Download our Chrome extension here to try it out for yourself. If you’d like to learn more about it first, you can read our most recent post that includes other use cases and some FAQs.As always, we’d love to hear your feedback! Please comment below about how you could use this feature or any other features you wish we supported.Thank you! 

As it stands now, you can always go to https://zapier.com/app/editor and you’ll start the Zap creation process. And yes, you can bookmark that link rather than typing it each time. What if I told you that by typing a mere 7 characters you could create a new Zap?If you’re a frequent user of web apps (which if you’re reading this, you likely are), there’s a good chance that you’ve encountered this type of URL before. Lots of other apps and services allow you to create a new story/design/slide/sheet/etc by visiting a domain that ends with .new.Well now you can create a new Zap by going to zap.new. Pretty neat huh? What types of things would you like to see added to zap.new? Maybe the ability to type something like zap.new/mailchimp/google-sheets in order to create a Zap that has the MailChimp trigger and Google Sheets action automatically added? I know that would make my life a little easier :)

On Tuesday, January 26  at 9:30am PT we’re hosting a Facebook Live with Zapier Expert Dobbin Buck!  We hope to see you there. Sign up here and submit your questions here.  

The Zapier Superuser Program is open and accepting applications!Zapier Superusers are the dedicated, passionate members of our Community who help countless users and share great ideas! We are currently opening up applications for our Superuser Program!   Am I a good fit for the program? Are you enthusiastic about Zaps? Eager to share your latest workflow? Do you get excited to answer questions about Zaps and help other folks? If you answered “yes” to any of those questions — you may be the perfect Superuser candidate!How do I apply?Request to join the Zapier Superuser Private Group to let us know that you are interested!We are looking for a small group of Superusers that are eager to help members get the most out of their Zaps and advance their own knowledge of Zapier.What do I need to do to be accepted?The first step for consideration is to achieve the Helpful Badge — which is available now in Community. Learn more about the Helpful Badge here!In addition, we are looking at your participation in Community. Providing high quality content and helpful insights that are aligned with our Moderation Best Practices? Well then your chances are high to be accepted as a Superuser! If accepted, what can I expect?  Access to the private Superuser forum where you can connect directly with other Zapier Super Users and Zapiens Exclusive Beta program opportunities offered directly from the Zapier team Be the first to know about Zapier betas before anyone else! Superuser Badge and Label in Zapier Community Everyone will know that you are a selected Zapier Superuser Eligibility to apply for the Zapier Moderation Program Some sweet Zapier swag Questions? Excitement? Let us know in the comments below! 

TL;DW -- today we're beta-launching our take on AI! Take any text input — like an email body, Slack message, or Tweet — and extract data, answer simple questions...almost anything! Later steps can use the intelligent output to do filtering, routing, or even simple responses. Add it to your Zaps today!TL;DR -- check out the 10 minute YouTube demo video and then add the beta app to your Zapier account to get started.Hey folks, Bryan here, I'm one of the co-founders and CTO of Zapier. I'd like to introduce to the Community a new app we've been working on called AI by Zapier. The first version offers three actions that are built to handle freeform blobs of text:Parse Lead -- we'll extract first name, last name, email, address, state, etc. Use this when you have a very standardized lead or contact to parse. Route Message -- we'll match an input to the best available route you've defined. Use this when you want to route some inquiry to some team. Parse Any Data -- like Parse Lead, but you define your own fields (this is extremely powerful!). Use this for pretty much anything. It's like a Swiss Army Knife! These actions are best paired with any trigger app that produces blobs of text that are traditionally hard to analyze or work with. Triggers like New Email, New Tweet, New Post, New Message, and so forth. They often contain valuable information, but are stuck inside a freeform blob of text instead of laid out in a structured way you might see in a spreadsheet.For example, maybe you want to categorize social media posts (Twitter, Facebook, Instagram, forums, blog comments, etc.) according to their sentiment or topic. You can even ask a specific question like "is feature request", "mentions jobs/careers" -- and amazingly, subjective things like "is spam" or "is constructive" also work pretty well!Another example, maybe you have an incoming email from vacation rental booking sites (Airbnb, VRBO, etc.) and want to parse out the dates for the booking, the property they are staying at, as well as their contact information. Pretty much any data a "human" could extract, can be accomplished with AI by Zapier!And one final example, when triggering on messages from customers or colleagues you could take a single stream and split it out to go to whatever person or team is best suited to handle it. You might send all questions about "laptops, phones, or other devices" to Rose in IT, or maybe all inquiries about "payroll, benefits, or employment" to Johnny in HR.If you want to see it in action, I've recorded a 10 minute YouTube demo video that showcases the off-the-shelf "Parse Lead" action as well as a customized "Parse Any Data" using my own examples. If you'd like to try it, then add the beta app to your Zapier account to get started!I hope you enjoy it! And please post in this thread with how you are using it, or, whatever trouble you run into!Frequently Asked QuestionsCan AI by Zapier operate on photos or video?No, not today. We can only do text.AI by Zapier isn't working perfectly for me...Try tweaking your examples!For example, in the Parse Any Data action, try a more descriptive label (IE: "sentiment positive or negative" instead of "sentiment"), try adding another example (IE: you can provide up to 5), or try replacing an existing example (IE: substitute a complex one for a simpler one, or vice versa). Not all use cases will be perfect, but you can usually achieve 90% or greater accuracy with careful tuning. If you are using Parse Lead or Route Message, try contacting us or switching to Parse Any Data to tweak to fit your use case.I'm getting errors about length. What gives?This is expected and is a model limitation. First try shortening your inputs and if possible, try removing or shortening some examples. The AI can only handle about 1200 words per run, which is about 220 or so words per example if you use all 5. It isn't unusual for emails with lots of cruft in them to blow that out!Why will AI by Zapier be a premium app?The models that run this are insanely complex and expensive to operate. We're not even sure we can do it economically today at our current pricing, but we expect the cost to come down over time as this sort of compute becomes more commoditized or the models are made more efficient.Does AI by Zapier have any sort of memory?No, every time we execute an AI by Zapier step, the AI is reset to a "blank slate". So past steps won't directly influence future steps. For example, if it sees information from a message in the past, it won't "remember" that information to answer future questions. 

Extra extra! Read all about it! The Webhooks by Zapier app now supports line item payloads in the Catch Hook trigger:So POSTing this:{"line_items": [{"word": "hello"}, {"word": "world"}]}does this:A few things to note: Current Zaps will continue to use the old trigger, which has been renamed Catch Hook (Legacy). New Zaps will use the new trigger. These Zaps will continue to run unchanged, and this functionality is only for new Zaps you create. The querystring key is now always exposed in the payload. It will be populated as an object if there are any query string parameters as part of the post. Using a child key with a line item payload will run the Zap for each instance of said key. So, like in the above payload, if you used line_items.word as the child key, the Zap would run twice, once with {"word" : "hello"} and the second time with {"word" : "world"}. NOTE: Line Items are our name for a nested array of objects, and these type of payloads (and their nesting) can get really complicated. We only support one level of nested array, so if you need more than that, you’ll still need to use the Catch Raw Hook trigger with your own Code Step parsing, or even better, use the Platform UI.This update will be of interest to a specific cross-section of Zapier users, but for those of you who have been waiting for this, we hope you’re as excited as we are about this one :)