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Question

Ninja Form submissions to Monday.com with Zapier add-on in WordPress?

DrewS75
Userlevel 1
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We have a WordPress website using a Ninja Form form on our contact page. Does the Zapier add-on (when used with Ninja Form integration) give us the ability to have Ninja Form form submissions to come into our Monday.com account.

Drew Shollmier
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

31 replies

Troy Tessalone
Userlevel 7
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Hi @DrewS75 

In order to turn a Zap ON, the Zap needs to be configured with at least 2 Zaps that have both been tested successfully.

Please reference this help article: https://zapier.com/help/troubleshoot/behavior/cant-turn-on-zap

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
Troy Tessalone
Userlevel 7
Badge +14

Hi @DrewS75 

Try these Zap steps:

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
DrewS75
Userlevel 1
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Thank you @Troy Tessalone.

Just to be clear, I will be able to do this once I purchase the $49 Zapier add-on?

Drew Shollmier
Troy Tessalone
Userlevel 7
Badge +14

@DrewS75 

Please reference this help article for using Ninja Forms with Zaps: https://zapier.com/help/doc/how-get-started-ninja-forms-zapier

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
DrewS75
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@Troy Tessalone

Still working on this but I wanted to ask if it’s possible a reason for my issues is due to the fact that I currently have the free Zapier plan rather at least the ‘Starter’ plan?

Drew Shollmier
Troy Tessalone
Userlevel 7
Badge +14

@DrewS75 

Ninja Forms and Monday are NOT Premium Zap apps.

If you have a Zap with 2+ actions steps, then that will require a Zapier paid plan.

NOTE: You can configure and test a Zap with multiple Zap steps.

 

We’d need to see more screenshots with how your Zap steps are configured to evaluate and advise more.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
DrewS75
Userlevel 1
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Thank you @Troy Tessalone. Set up and tested for syncing my form and everything worked. Do I need to do anything about the “Off” switch in the top right corner? When I hover over it, I get a “Disabled” label.

 

 

Drew Shollmier
DrewS75
Userlevel 1
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@Troy Tessalone 

I can do that but first I will say when I do a test message from my Ninja Form website form, I do have new activity over on Monday as a new item called ‘New Form Contact’, but no message details are included. Would that mean the free plan is sufficient and working and that I simply have something configured incorrectly in either Zapier or Monday?

Drew Shollmier
Troy Tessalone
Userlevel 7
Badge +14

@DrewS75 

At this point it’s likely an issue with how you have the Zap configured.

The Zapier free plan is more about whether you’re able to turn the Zap ON.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
DrewS75
Userlevel 1
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It looks like that did the trick @Troy Tessalone. Thank you. We are wanting to use this functionality to send Ninja Form form submissions to our existing Monday.com account. Do you have any documentation on assisting with that or should I reach out to Monday for help with this?

Drew Shollmier
Troy Tessalone
Userlevel 7
Badge +14

@DrewS75

There isn’t specific documentation per se from Monday or Zapier.

This is because every workflow is a bit different based on the apps used, the fields available with each app, and your desired logic.

Monday has these available Zap triggers/actions: https://zapier.com/apps/monday/integrations#triggers-and-actions

NOTE: Monday can be a bit quirky to integrate and automate with.

May make sense to review the Zap Basic articles for how to configure Zaps: https://zapier.com/help/create/basics

If you need help, consider hiring a Zapier Expert: https://zapier.com/experts

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
DrewS75
Userlevel 1
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@Troy Tessalone

Okay thanks. I wanted to rule that possible scenario out before moving forward on my configuration errors since basic communication with Monday seems to be functioning.

Drew Shollmier
DrewS75
Userlevel 1
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Hey @Troy Tessalone and thanks! Could you please tell me what I would need to put in the ‘To’ field under ‘Email notification’ as the call to action on where the Ninja Form submissions need to go? I would assume something needs to go here so that the messages go into Monday.com rather than to a specific email address?

 

 

Drew Shollmier
Troy Tessalone
Userlevel 7
Badge +14

@DrewS75

Seems like you should be using this one:

 

Make sure to review and follow this Zap help guide: https://zapier.com/help/doc/how-get-started-ninja-forms-zapier

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
DrewS75
Userlevel 1
Badge

@Troy Tessalone Right in front of my face. lol Thanks and will look over the help guide. Additionally, should I toggle the ‘Email Notification’ option off for this to work?

Drew Shollmier
Troy Tessalone
Userlevel 7
Badge +14

@DrewS75 

You should be able to have multiple items turned ON.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
DrewS75
Userlevel 1
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@Troy Tessalone Okay, something’s missing somewhere then as none of my test messages come through to my Monday. I’ll keep digging. Thanks!

Drew Shollmier
Troy Tessalone
Userlevel 7
Badge +14

@DrewS75 

Trace the data flow…

Check your Zap Runs: https://zapier.com/app/history/

  1. Are the Zaps ON?
  2. Did the Zaps trigger? (if no, then issue is with Ninja Forms and/or the Zap trigger configuration)
  3. Did the Zaps trigger but have errors?
⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
DrewS75
Userlevel 1
Badge

Hey @Troy Tessalone 

It looks like the Zaps are triggering successfully, but nothing comes through on Monday.

 

 

Drew Shollmier
DrewS75
Userlevel 1
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@Troy Tessalone Additionally, I have reached out to Monday regarding this issue and their response is below.

I’m not a Zapier expert but I assume Zapier is using the monday.com API and therefore you don’t have to do anything on the monday side of things. In Zapier you need to add the monday Zap and user there update module to update you monday board.

Drew Shollmier
Troy Tessalone
Userlevel 7
Badge +14

@DrewS75

Please post screenshots with how your Zap steps are configured with the variables mapped between steps, thanks.

 

These Zap Runs don’t show Zaps that are using the Monday app.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
DrewS75
Userlevel 1
Badge

@Troy Tessalone

Sorry, still learning this. I created a new Ninja Forms > Monday Zap and the testing shows to be successful but the message details are not showing over at Monday.com.

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting. 

Drew Shollmier
Troy Tessalone
Userlevel 7
Badge +14

@DrewS75 

Can you post screenshots with your Monday step that shows the DATA IN and DATA OUT?

 

Can you post screenshots from the Zap Editor that shows how you have each Zap step configured with the  variables mapped from the trigger step to the action step?

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
DrewS75
Userlevel 1
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@Troy Tessalone 

 

Drew Shollmier
Troy Tessalone
Userlevel 7
Badge +14

@DrewS75 

Can you post screenshots from the Zap Editor that shows how you have each Zap step configured with the  variables mapped from the trigger step to the action step? (see EXAMPLE below)

 

Based on the screenshot below, it appears you have a static, hard coded value for the Monday Item Name of “New Form Submission” and no other field values configured.

 

 

EXAMPLE

 

Here’s a help article about how to map variables between Zap steps: https://zapier.com/help/create/basics/set-up-your-zap-action#set-up-your-action

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
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