Hi @Crackverbal, I’ve added you to the list of affected users, so that the Zoom team know how many folks are running into trouble because of this bug.

I’m really sorry for the trouble with this, I can imagine how frustrating it is! 

We’re working with the Zoom team to help them resolve the issue and will send an update when we have one. Thanks for your patience on this

This is not a solution, but a workaround:

In the Zoom step, in the Upcoming Meeting (or webinar) tab, select Custom.

In the Custom field, enter Zoom Meeting ID without spaces. The notice will say “No matches found. Use MeetindIDNumber” Click on “MeetingIDNumber”

Then you should be able to fill out the the rest of the fields and do the test.

Hope it helps.

Hi @mitchw8 ,

I have added you to the list of impacted users. I'm afraid that I don't have an ETA on when there might be a resolution but you'll definitely be notified as soon as it's been fixed.

Really sorry for the inconvenience here! Let us know if you have any questions in the meantime.

Add me in too. This is frustrating. Integromat is working. Disappointing for Zapier.

Same issue. Please, let me know as well.

Thanks for letting us know @intatom - I’ve added you to the list of affected users. 

same here, I also got this issue with the 500 error. Please add me to the list!

This is the message when I try to select the value for the upcoming webinar.

[{"code":"500","message":"Internal System Error","description":"Unknown Reason; Refer to URL: https://zoomappdocs.docs.stoplight.io/zapier"}]

Hi! We are also affected. The error popped up around 12hours ago, since then there is no working Zoom - Zapier - Integration.

Please put us on the List! Thank you.

Please add me too, I’m facing the same issue, also can you please let me know why this is taking too long to fix?

I’m receiving the same exact error. It worked last month no problem. Please add me to your list. It happens when I try and create a new registrant in Zap in Zoom. I need this fixed asap.

Add me to the list as well: �{"code":"500","message":"Internal System Error","description":"Unknown Reason; Refer to URL: https://zoomappdocs.docs.stoplight.io/zapier"}]

Some more information, this is for a business zoom account. We have multiple sub accounts for the different departments in my organization. I am in one of those sub departments. The authorization had to be done from the main account.

This is not a solution, but a workaround:

In the Zoom step, in the Upcoming Meeting (or webinar) tab, select Custom.

In the Custom field, enter Zoom Meeting ID without spaces. The notice will say “No matches found. Use MeetindIDNumber” Click on “MeetingIDNumber”

Then you should be able to fill out the the rest of the fields and do the test.

Hope it helps.

 

 

AWESOME WORK AROUND… THANKS! With this i can continue. 

We’re having the same issue when linking Eventbrite and Zapier. 

The upcoming webinar data cannot be pulled through. Do you have an ETA on a fix?

{"code":"500","message":"Internal System Error","description":"Unknown Reason; Refer to URL: https://zoomappdocs.docs.stoplight.io/zapier"}]

i have the same issue @emctae

Zoom reps… Please note that for every customer who’s adding a note here, there may be 100 who see this post, and give up without adding a comment here.

Adding just those who post here as those impacted significantly undercounts the actual impacted users. It’s just shocking that Zoom and Zapier are unable to fix such a critical issue for so long. With billions of new revenue now, not fixing this issue is honestly irresponsible and unacceptable in my honest opinion.

Same issue when trying to add registrants from G-Sheets to Zoom - 

We’re having trouble loading 'Upcoming Webinar' data

<{"code":"500","message":"Internal System Error","description":"Unknown Reason; Refer to URL: https://zoomappdocs.docs.stoplight.io/zapier"}]

Is there any resolution to this issue? An issue that has affected so many users should be urgent enough to be addressed !

Facing the same issue - create a new registrant.

@Improvement Academy  and @BauMaster I’m sorry that you’re having trouble with your Zoom Zaps and I’ve added you both to this issue.

same issue here.

@Danvers : Please add me to the list as well. Our issue is with zapier failing to search zoom for our upcoming webinars. 

@kstarr at techranch & @Jo-Ey  I have added you both as impacted users!

Please add me to your list of affected users, we look forward to this being fixed!

Hi @nicksimard Please add me in as an affected user too, have been experiencing the same issue for a while now. Thank you!

I’m having the same error 500 issue as well. Looking forward to an update. Thanks!