Error 500 with Zoom Create Registrant, New Registrant and New Recording steps

Hi! We are also affected. The error popped up around 12hours ago, since then there is no working Zoom - Zapier - Integration.

Please put us on the List! Thank you.

Add me to the list as well: [{"code":"500","message":"Internal System Error","description":"Unknown Reason; Refer to URL: https://zoomappdocs.docs.stoplight.io/zapier"}]

Some more information, this is for a business zoom account. We have multiple sub accounts for the different departments in my organization. I am in one of those sub departments. The authorization had to be done from the main account.

I’m receiving the same exact error. It worked last month no problem. Please add me to your list. It happens when I try and create a new registrant in Zap in Zoom. I need this fixed asap.

Please add me too, I’m facing the same issue, also can you please let me know why this is taking too long to fix?

cle wrote:

This is not a solution, but a workaround:

In the Zoom step, in the Upcoming Meeting (or webinar) tab, select Custom.

In the Custom field, enter Zoom Meeting ID without spaces. The notice will say “No matches found. Use MeetindIDNumber” Click on “MeetingIDNumber”

Then you should be able to fill out the the rest of the fields and do the test.

Hope it helps.

 

 

AWESOME WORK AROUND… THANKS! With this i can continue. 

same here, I also got this issue with the 500 error. Please add me to the list!

This is the message when I try to select the value for the upcoming webinar.

[{"code":"500","message":"Internal System Error","description":"Unknown Reason; Refer to URL: https://zoomappdocs.docs.stoplight.io/zapier"}]

Same issue here, but I’m trying to send my recordings over to Vimeo. We’re recording hours of of video every day and I need it on Vimeo. 

I’ve tried all the troubleshooting recommendations and nothing. Please add me and advise. Thank you.

 Since a couple of weeks ago, I have a 500 error in all my automations with my payment gateways and Holded. Does somebody knows why it could be? The connection tells me that it is satisfactory if I do a test.

Hi there @Manu - Are you still experiencing this issue? We’re here to help!

[{"code":"500","message":"Internal System Error","description":"Unknown Reason; Refer to URL: https://zoomappdocs.docs.stoplight.io/zapier"}]

When attempting to connect alert for new meetings on Zoom to Zapier

[{"code":"500","message":"Internal System Error","description":"Unknown Reason; Refer to URL: https://zoomappdocs.docs.stoplight.io/zapier"}]

What is the issue? Can anyone help? Thanks

Same 

[{"code":"500","message":"Internal System Error","description":"Unknown Reason; Refer to URL: https://zoomappdocs.docs.stoplight.io/zapier"}]

Hi @Manu! I’m sorry that you’ve run into this error when setting up a Zoom step. It looks like this is a known bug that some users are running into with the Create Registrant step. I've added you as an affected user on the issue report, which lets Zoom know how many users have been affected and also means that we will send you an email if we have an update on this.

@Gaston m and @PLC I’ve also added you to the issue report. 

Same problem in the new recording trigger

Hi @Danimg - thanks for the comment. You’re right, unfortunately, we are also seeing this error on the New Recording trigger. I’ve added you as an affected user on the bug, which lets the Zoom team know how many users are affected and also means that we’ll send you an email when we have an update on that. 

I’m facing this issue too.

I’m sorry that you’re running into this issue as well, @Divyam. I’ve added you to the list of affected users. 

I’m getting the same error.  If aded to the list of affected users, what is the average turn-around time to get it resolved?

This is the message when I try to select the value for the upcoming webinar.

[{"code":"500","message":"Internal System Error","description":"Unknown Reason; Refer to URL: https://zoomappdocs.docs.stoplight.io/zapier"}]

Thanks!

Same issue, please send update

Same issue. Please, let me know as well.

I am having the same issue. Has this been resolved yet please? Is there a workaround?

Same issue here. Thank you

Same Issue with google drive and zoom

mburnett3 wrote:

Same issue here, but I’m trying to send my recordings over to Vimeo. We’re recording hours of of video every day and I need it on Vimeo. 

I’ve tried all the troubleshooting recommendations and nothing. Please add me and advise. Thank you.

 

Not sure what happened, but now it’s working. Only issue is that now, every video is experiencing an issue. The videos are not uploading properly. Not sure if this is a Zapier or Vimeo issue. 

Hi,

I’m also having this issue when trying to trigger with New Recording. 

[{"code":"500","message":"Internal System Error","description":"Unknown Reason; Refer to URL: https://zoomappdocs.docs.stoplight.io/zapier"}]

Please add me as well.