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Since a couple of weeks ago, I have a 500 error in all my automations with my payment gateways and Holded. Does somebody knows why it could be? The connection tells me that it is satisfactory if I do a test.

Same here: 

Hi there, I’m also having the same problem when asking Zapier to start a zap as the result of me scheduling a meeting within Zoom (from my desktop app).  And all I get is the error… 

@Danvers, @Liz_Roberts  please will you add my name to the list as well?

Thank you so much for being on top of this for us all.

I’m sorry that this error is causing issues with your Zaps, it’s a known issue that we are working with Zoom to resolve.

To be super clear about what this issue is, here’s what you’ll see if you’re running into this issue:

When you’re building a Zap and using the "New Registrant" and "New Recording" triggers or the Create Registrant action, when you click on the drop down  list to select a webinar, the Zap will hit an error and show the following message:

 

If you’re having other trouble with your Zoom Zap, we have an article that lists some of  the common reasons that folks run into trouble with Zoom and links to topics in the Community that can help. Questions about Zoom? These posts might help

 

If the issue is that the recordings aren’t showing properly on Zoom, it’s likely related to this post: https://community.zapier.com/ask-the-community-3/zap-zoom-vimeo-mp4-does-not-arrive-on-vimeo-just-the-unconverted-file-1230 To summarise that post, Zoom doesn’t include a download url in the information from the New recording trigger, so there isn’t a field that you can use to pass the information to Vimeo - sorry about that!

 

 

@Danvers  : Please add me to your list as well!  I have debugged for quite a few hours to no avail, with both Zoom and Youtube integrations seemingly healthy.  Seeing this error on attempting to create a ‘New Recording’ trigger on Zoom to upload video on Youtube.  

 

@Danvers I am facing the same issue. But in my case, it occurs not just for webinars - it happens for meetings as well. If this is a known issue, please add me to the list as well. Would appreciate if we can know an ETA for the resolution!

 

Thanks in advance :pray:

 

Hi @Danvers please add me to the list of impacted users.

Thanks

Hi @Ramey!

I’ve added you as an affected user as well!

Please add us to the list, we are also experiencing the same issue.

 

 

Hi @Manu 

Can you show us some screenshots of where you’re seeing the errors?

Experiencing the same issue, when retrieving a list of recordings - set trigger to “new meeting” - same error appears and I’m unable to build the zap.

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