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Zapier very slow and crashing browser when diting

  • 8 November 2023
  • 43 replies
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Userlevel 3

Zapier very slow when editing the workflow. Most of time the browser will ask if we want to quit or wait …

Most of time I need to close the browser and restart.

Very painfull, especially when you start on paying plan.

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Best answer by ken.a 10 November 2023, 08:00

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43 replies

Userlevel 1

Same here! Zapier keeps freezing my browser since last week. Tried chrome & safari, same problem both sides. It’s very slow when editing workflows. Browser asks if we want to quit or wait continuously. Hard to get anything done. Please add me as an affected user as well! @ken.a 

Userlevel 1

@ken.a Please add me to the affected list as well. This has been going on for at least a week now on our end. Thank you

Userlevel 1

Same here - unuseable for the last couple of weeks.

Userlevel 1

This issue is a nightmare, taken me hours to work on the platform as am building complex automations, and dealing with constant freezes/wait messages in chrome etc - when is this going to be fixed?  Its been almost a week now? 

Zapier is supposed to SAVE us time, not take it away!

Userlevel 1

I also have  consistent problems with the speed of Zapier after their visual Editor update  Today we are almost at modem speeds . Almost 8 years as a customer but it looks like its time to go to make it this dosent improve very very soon  . It completely breaks the expirence. The second i start to use paths it will crash.  I would expect at least decent speeds when i work in Zapier . Especially when i pay 200 dollars a month for the service . Please fix asap 

Userlevel 1
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Sorry for the hassle here everyone. We’ve rolled out a fix. You may need to do a hard refresh in your browser to clear the cache. Mind giving it a try to see if this is better?

We will do better going forward. 

Userlevel 1

@ken.a feel free to add me as an affected user as well. The past few weeks have been like wading through swamp to get anything done.

Userlevel 1

Affected! Very Affected!

I keep Activity Monitor open so I can kill the Safari tab when Zapier uses 8GBs. 

Userlevel 1

@ken.a please also add us as affected users please. This is impacting the workflow now even more so in the last 24 hours. Browser keeps crashing, difficult to get anything completed when editing workflows.

Userlevel 1

Same 😡

Userlevel 2
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Same, thought it was me but after a week of issues I looked at the forum and ditto: seems to be a widespread issue.

 

What is Zapier waiting for to fix it? The platform is barely usable.

Userlevel 3

Hi @Cliff Meister and @chris007 

Best to report this issue via a ticket to Zapier Support for it to be properly logged: https://zapier.com/app/get-help

I let you report by yourself. You should not even shipped a bugged app…

Still the same issue after 5 days… Unacceptable...

Userlevel 1

Any idea on a time frame for this bug fix?

Userlevel 1

Any updates? This is killing me 😣Just trying to get trhough some (for me) complicated automation and page keeps crashing.

I checked the Zapier status page and all seems fine, so I thought it was justme til I stumbled upon this thread 🙄

Userlevel 1

Also very impacted! 

Userlevel 1

Does anyone know why there is no information about this bug from Zapiers side? Do they even know the problem exists?? No email has been sent out, nothing… Migrating isn’t something you do in 5 minutes 😣 So a fast solution would be great. 

Userlevel 7
Badge +6

Hi there @clay lawrence,

Zapier is a web-app so it does not have requirements of sorts, as it just runs in your browser. While we use Chrome and think it works best there since it’s so heavily tested, most any browser will do.

With that being said, I have added you as another affected member of the bug. We will keep you in the loop via email once the bug has been fixed.

Thank you for your patience and understanding.

Userlevel 1
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Zapier very slow when editing the workflow. Most of time the browser will ask if we want to quit or wait …

Most of time I need to close the browser and restart.

Very painfull, especially when you start on paying plan.



I’m having this same issue, and it’s extremely frustrating. We rely on Zapier to create and edit automations to continue efficiency in our business and this morning I’ve spent 30 minutes trying to get one zap to load and my computer nearly overheated from it (and it’s brand new Macbook Pro). I really hope they fix this soon because the last couple of weeks of being an integrator for our team has been so tiring. It’s taking much longer if I can even get a zap to load to get anything done. 

Same here! Zapier keep freezing my browser since yesterday. Tried chrome & safari, same problem both sides.

Userlevel 7
Badge +14

Hi @Cliff Meister and @chris007 

Best to report this issue via a ticket to Zapier Support for it to be properly logged: https://zapier.com/app/get-help

Feeling the impact over here as well. The shift to the visual editor has slowed things down significantly, making tasks more complex and tripling the time it takes to complete them on my end. Constantly zooming in and out within the zaps to navigate to the desired step is frustrating. While I understand the attempt to make Zapier more user-friendly, it seems to be having the opposite effect. It's frustrating that there's no option to switch back to the classic editor.

Userlevel 1

Same here, but also, this is not the first time!

I am building complex workflows and I tried using Chrome and Safari and I experienced the same slowness and crashing problem.

I was wondering if buying a different macbook model would help.

I am currently using an M1 Macbook Air and thinking if upgrading to an M3 would make a difference. If so, any recommendations for the best configuration (Which M3 chip, memory and storage I should pick) if the only thing I need is Zapier running smooth in the browser?


Any experience with macbook models on the higher end? Is zapier working fast?

 

heavily impacted also even with small zaps, unusable on chrome, works slowly on edge. 

heavily impacted also even with small zaps, unusable on chrome, works slowly on edge. 

its actually not even usable on edge today worse than yesterday as it was usable then atleast.

 

 

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heavily impacted here as well