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Zapier very slow when editing the workflow. Most of time the browser will ask if we want to quit or wait …

Most of time I need to close the browser and restart.

Very painfull, especially when you start on paying plan.

I also have  consistent problems with the speed of Zapier after their visual Editor update  Today we are almost at modem speeds . Almost 8 years as a customer but it looks like its time to go to make it this dosent improve very very soon  . It completely breaks the expirence. The second i start to use paths it will crash.  I would expect at least decent speeds when i work in Zapier . Especially when i pay 200 dollars a month for the service . Please fix asap 


This issue is a nightmare, taken me hours to work on the platform as am building complex automations, and dealing with constant freezes/wait messages in chrome etc - when is this going to be fixed?  Its been almost a week now? 

Zapier is supposed to SAVE us time, not take it away!


Same here! Zapier keeps freezing my browser since last week. Tried chrome & safari, same problem both sides. It’s very slow when editing workflows. Browser asks if we want to quit or wait continuously. Hard to get anything done. Please add me as an affected user as well! @ken.a 


@ken.a Please add me to the affected list as well. This has been going on for at least a week now on our end. Thank you


Same here - unuseable for the last couple of weeks.


Same, thought it was me but after a week of issues I looked at the forum and ditto: seems to be a widespread issue.

 

What is Zapier waiting for to fix it? The platform is barely usable.


Any updates? This is killing me 😣Just trying to get trhough some (for me) complicated automation and page keeps crashing.

I checked the Zapier status page and all seems fine, so I thought it was justme til I stumbled upon this thread 🙄


Any idea on a time frame for this bug fix?


Also very impacted! 


Does anyone know why there is no information about this bug from Zapiers side? Do they even know the problem exists?? No email has been sent out, nothing… Migrating isn’t something you do in 5 minutes 😣 So a fast solution would be great. 


Hi @Cliff Meister and @chris007 

Best to report this issue via a ticket to Zapier Support for it to be properly logged: https://zapier.com/app/get-help

I let you report by yourself. You should not even shipped a bugged app…

Still the same issue after 5 days… Unacceptable...


Same 😡


Affected! Very Affected!

I keep Activity Monitor open so I can kill the Safari tab when Zapier uses 8GBs. 


@ken.a please also add us as affected users please. This is impacting the workflow now even more so in the last 24 hours. Browser keeps crashing, difficult to get anything completed when editing workflows.


Sorry for the hassle here everyone. We’ve rolled out a fix. You may need to do a hard refresh in your browser to clear the cache. Mind giving it a try to see if this is better?

We will do better going forward. 


@ken.a feel free to add me as an affected user as well. The past few weeks have been like wading through swamp to get anything done.


Hi there @clay lawrence,

Zapier is a web-app so it does not have requirements of sorts, as it just runs in your browser. While we use Chrome and think it works best there since it’s so heavily tested, most any browser will do.

With that being said, I have added you as another affected member of the bug. We will keep you in the loop via email once the bug has been fixed.

Thank you for your patience and understanding.


Same here! Zapier keep freezing my browser since yesterday. Tried chrome & safari, same problem both sides.


Is there any update on this bug?


I’m at the point where my browser crashes every 2 or 3 button clicks even on simple Zaps. Please advise on a timeline @ken.a If this isn’t resolved today, I will likely begin seeking a permanent alternative.


Will buying a faster computer resolve this or at least make it better?

 

Currently on a 2021 M1 8 GB Ram

thinking about upgrading to the newest macbook pro

 

Okay and to anyone wondering I bought the brand new M3 chip macbook bro 18 GPU 36 GB RAM and still crashing. Definitely just a zapier problem! Any timeline on when this may be fixed?


Update: Every 1 button click


Hi friends,

I’m sorry to hear about the inconvenience this bug has caused you. Our engineering team is aware of the issue and is actively fixing this bug. We can’t promise a timeframe for when this bug will get fixed. However, we will keep you updated via email once the bug has been fixed.

I really appreciate your patience and understanding.

@ken.a I really think you guys should update the status page as not everyone thinks about checking the forums, and could therefore think that their own system is faulty. yhttps://status.zapier.com/


Same here, did they really test before making this update? It’s horrible.


I am pretty much unable to edit some of our larger zaps at this stage, a real deal breaker.