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Best answer

Twitter error: Unable to get a value when looking for "check_after_secs". Is it empty or missing?

A
  • Anonymous
  • 0 replies

Im unable to solve the check_after_secs error when i try to test the intergration of Instagram to Twitter 

 

icon

Best answer by christina.d 5 May 2023, 03:30

View original

29 replies

christina.d
Userlevel 7
Badge +9

Thanks for letting us know, @dwindlestudentdebt! I’ve got you added. 🙂

Troy Tessalone
Userlevel 7
Badge +14

@SugaAbah 

Make sure your Caption is under 280 characters as per the field description.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
dwindlestudentdebt

Same issue here!

A
i follow all the steps tutorials from the zapier video but they keep saying error, is it a bug problem?

 

MediaMaven

Having the same issue...

christina.d
Userlevel 7
Badge +9

Hi @SugaAbah! I see your trying to move a video over to Twitter from Instagram, unfortunately, this does in fact look like a bug. I’ve added you to our records to be alerted once this issue is resolved. There is no guaranteed turn around time on this, but in the meantime, if you need help troubleshooting another Zap in the future, please don’t hesitate to stop by! 

 

Hey there - I’ve added ya’ll to the bug report.

I’m curious is it possible to check all of the extensions for the original files uploaded to Instagram? The reason I ask, is Twitter recommends use of AAC LC audio codecs in videos, amongst a few other recommendations. More on that here.

So for example if the original file details looks like this:

we’ll continue to see this error and it won’t upload since it doesn’t meet Twitter’s requirements. The most straight forward solution would be to ensure all content being loaded to Instagram also meets the Twitter’s requirements referenced above.

I hope some of this helps! 🧡

chanelle
Userlevel 7
Badge +8

Hi @SugaAbah! I see your trying to move a video over to Twitter from Instagram, unfortunately, this does in fact look like a bug. I’ve added you to our records to be alerted once this issue is resolved. There is no guaranteed turn around time on this, but in the meantime, if you need help troubleshooting another Zap in the future, please don’t hesitate to stop by! 

Morgan Rae

I also am having the same issue

christina.d
Userlevel 7
Badge +9

Hey there, @MediaMaven - thanks for letting us know.

Before I add you to the bug report are able to double check the file extensions? I left a comment above explaining why this may be happening and just want to confirm that isn’t the underlying cause first. 🙂

Appreciate your help!

Charie
Userlevel 3
Badge +4

Hi @Lawris 

I’ve also added you to the Bug Report.

We aren't currently able to update members on precise bug statuses or estimated timeframes until the issue is resolved. There are many factors at play when addressing a bug, so it's challenging to predict when a bug will be fixed.

babybuba

I am having the exact same problem!

christina.d
Userlevel 7
Badge +9

Hey there, @Wonder_Woman! Before I add you to the bug report are able to double check the file extensions? I left a comment above explaining why this may be happening and just want to confirm that isn’t the underlying cause first. 🙂

Thanks in advance for your help!

Nick V

Same here!

SamB
Rank
Userlevel 7
Badge +11

Thanks for checking on this, @BarxParx! 🙂

Unfortunately, the bug report remains open. We can’t make any promises as to when it will be fixed, but I've added you to the list of affected users. That will help to bump up its priority and ensure you'll get an email notification from us once it's been resolved.

MG Motivation

I am having the same issue, please help.

christina.d
Userlevel 7
Badge +9

Ah, sorry to hear that - you’ve been added as an affected user, @babybuba!

BarxParx

Hi! Just checking to see if there are any updates to this issue. It seems that I’m impacted as well.

Eleni

Hello,

Facing the same problem on my side as well, I’d like to be updated on the issue.

Thank you

christina.d
Userlevel 7
Badge +9

Thanks for letting us know - I’ve gotten you added, @Eleni. 🙂

Wonder_Woman

Same problem here

mayurss786

i am having same issue this twitter

nishant_py

I’m facing the same issue too

ken.a
Userlevel 7
Badge +6

Hey there @mayurss786,

I have added your email address to the open bug report as an affected user.  While I can't provide an ETA for when this issue might be resolved, we will reach out to you via email once it is.

Thanks! 😊

ken.a
Userlevel 7
Badge +6

Hey there @nishant_py,

I have added you to the list of affected users. While I can't provide an ETA for when this issue might be resolved, we will reach out to you via email once it is.

Thanks! 😊

christina.d
Userlevel 7
Badge +9

Appreciate you, @Nick V. You’ve been added. We’ll keep you and the thread in the loop once we have an update. 

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