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Best answer

MS Teams apps - trouble with account connection

  • 23 September 2020
  • 58 replies
  • 2447 views
Show first post

58 replies

S

Could you include me? Same problem.

C

I’m having the same issue. I’ve deleted my Zap and started a new one. Same error when trying to connect to teams.

C
Userlevel 2

Running into the same issue. 

C

Has anyone answered this yet? 

 

I have the same issue. 

J

I just got it working over here. This may help some of you.  I had the Zapier App installed for myself but not for my Team.  So I could go to my Zapier App from my app list, partially configure a Zap but never access team data such as a Channel for example. You need to go to the Teams list tab, choose the team where you want to install the Zapier app, click on the 3 dot menu to the right, and then Manage Team, Then go to the Apps tab. Make sure Zapier is there. If it isn’t, install it from that location.  Then make sure you reconnect to Teams account in Zapier (this step is key).

This worked for me. Install Zapier app for a specific team before connecting through Zapier.

YES this worked!  FIRST, be sure to add the Zapier App to the TEAM in Teams.  Second, if you already have a Teams Connection defined in Zapier, delete it, then reconnect.  Now, create your Zap with Teams and it should work.   

A

Im having the same problem here, despite having deleted the MS Teams app connection, installing Xapier app in Teams, reconnecting Xapier to teams and trying to set the whole thing up from inside Zapier in teams

 

 

Danvers
Userlevel 7
Badge +12

Hi @Clint 87! 

 

This issue is still open and I’ve added you to the list of users that have been affected. This means that a) the team knows how best to prioritize this issue and b) you’ll get an email if/when we have an update. 

 

Thanks!

K

Has this bug been resolved? I am hitting the same error despite adding the Zapier app in Teams and reconnecting. I have tried to create the zap from within Zapier and from within Teams but I’m presented with the same error over and over again. Thanks!

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