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Error: "Team not authorized" error creating list in ClickUp

  • 16 September 2022
  • 65 replies
  • 3840 views


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65 replies

Userlevel 6
Badge +3

Hi @md_sm 

I’ve added you to the list of affected users, and we’ll notify you via email once an update is available. Thanks!

please add me to the list.

Not sure if anyone else has discussed this, but if you create a folder under your workspace that you’d like to create the list into, it’ll work without the error. They are aware of this bug and are working on it, they told me, but this workaround does work.

Userlevel 6
Badge +3

Hi @Rhea Joyner, @adj1984 

I’ve both added you to the list of affected users, and we’ll notify you via email once an update is available. Thanks!

Any updates??

Please add me to the list, @christina.d . I also opened a ticket with ClickUp about this.

Userlevel 6
Badge +3

Hi @Mykyta Skibinskii 

We apologize for the inconvenience, but I’ve added you to the list of affected user’s and we’ll notify you via email once an update is available. 

Same issue here…

UPD: I’ve plated around for about 30 mins with different crutches and nothing helps. Don’t spend your time on that. You won’t be able to create a list from a template as of now. This bug should just be fixed.

Userlevel 6
Badge +3

Hi @jstn_pco 

I’ve added you to the list of affected users, and we’ll notify you via email once an update is available. Thanks!

I have the same issue when trying to create a list template in clickup through zapier.

 

Please include me for the notification.

Userlevel 7
Badge +9

Hey there, @Juan Duque - thanks for reaching out. 

I’ve added you added and will keep you in the loop once a fix is available. 🙂

Ah, thanks for the extra insight! 

I did some digging and it sounds like you’re running into a known bug that’s impacting several actions in the ClickUp app. 😔 While I can’t offer an ETA on a fix, I did go ahead and add you to the bug report as an impacted user. This way you’ll emailed as soon as there is one! We’ll also be sure to keep the thread updated as well. 

Sorry for the news but definitely appreciate you raising this in community! Let us know if there’s anything else that pops up for ya. We’ll be here to help. 🙂

 

Hi @christina.d please add xxxx and xxxx to the list.

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting. 

Userlevel 7
Badge +9

Hey there, @mirhere - I’m sorry to hear you’re running into this as well but appreciate you letting us know! 

I’ve added you to that bug report as an impacted user and we’ll be in touch once a fix is in place. 

@jammer.solijon please add me, as well. I can’t continue my workflows in Zapier until this is fixed.

Userlevel 7
Badge +9

Hey @DanNeighbourhood, I hear you, my friend. I would love to give y’all an update but we haven’t heard anything from the ClickUp team yet on when this will be added. For context, the ClickUp team owns their app on Zapier, so they’re responsible for changes and determining timelines of when things are available. I might suggest reaching out to their support team to see if they can provide you with some sort of timeline or priority for this. Hopefully that helps shed some light on next steps and provide some hope/something to look forward to! If you find out any details, please do let us know - I’m sure the other members on this thread would be appreciative of any extra info you’re able to get!

Userlevel 1

It’s been 3 months since this issue was raised. CickUp is a vital part of many people’s workflow. Can we have more details about the bug and it’s ETA on being fixed? Not just adding people to a list of affected users, but more details of when we might be able to set up the zaps? it’s effecting our processes.

Userlevel 6
Badge +3

Hi @l.bruegmann 

Absolutely! I’ve added you to the list of affected users, and we’ll notify you via email once an update is available. Thank you!

Hey @christina.d , hey @jammer.solijon ,

could I please be added to the email list as well. I am currently running into the same issue and it would be great to receive an update on this. Thank you very much in advance.

Cheers

Userlevel 7
Badge +9

Hey there, @Bryan Lopez! Sorry to hear you’re running into this. It does sound like you’re running into the same bug referenced in this thread. 😔

I went ahead and added you to the report so we’ll definitely email you once a fix is in place! 🙂

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.

Hi i need help, I’m trying to assignee some but i can’t (We're having trouble loading 'Assignee' data. The app returned "Team not authorized"),

How i can correct this??? please send email to xxxx@xxxxx.com

 

Userlevel 6
Badge +3

Hi @keymono 

 

We don’t have any updates, but I can add you to the list of affected users so that we can notify you once an update is available. Thanks!

Userlevel 1

Having the same issue. Anyone have any idea when this will be resolved?

Userlevel 6
Badge +3

Hi @Danv, @dawidjernstrom 

 

I’ve added you both for the list of affected users and we’ll keep y’all via email once available. Thanks! 

Hi There,

 

I’m having the same issue.


Cheers,

 

Dan

I’m having issues with clickup as well. Please keep me posted.

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