Sorry for the delay in a response here, @TCT! You’ve now been added to the list so you can definitely expect to receive an email from us as soon as it’s been resolved.
Thanks for everyone’s continued patience and understanding in the meantime.
You got it, @Chaser! I’ve added you to the list of affected users too. We’ll be in touch by email once it’s sorted!
I am having this same issue! Please add me to the list.
New member, requesting the same thing
Hi @sadfsadf, thanks for reaching out here!
I can totally understand the frustration here, this issue has been ongoing for quite some time indeed! I’ve added you to the list of affected users which will help to increase it’s priority but I can’t give any ETA on when it will be resolved.
There’s no reported workarounds for this at present but we’ll be sure to notify everyone on the list by email as soon as it’s resolved.
Thank you all for your ongoing patience here, it’s most appreciated. Hopefully we’ll be able to share some good news on this in the near future!
Thanks for reaching out, @friendlyneighbour! Hmm, interesting!
Apologies if you’ve already tried but are you able to give the steps outlined here a shot and see if that resolves the error?
https://zapier.com/help/troubleshoot/behavior/cant-turn-on-or-publish-zap#app-accounts-are-not-connected
Otherwise, it may be worth opening a ticket with my friends in support so they can do a bit more digging with you.
OMG it’s been almost a year, might as well remove Soundcloud from supported list.
same issue,btw
Hi @friendlyneighbour ,
To continue on what @christina.d said, have you tried reconnecting the app by clicking on the “Please Reconnect Here”? This sometimes happens from the App side (like it does for me with RingCentral) BUT once the zap is turned on it doesn't affect it. This also sometimes happen when you change the API key or the password of your account (depending on the authentication method of the app).
Please let us know if reconnecting the app this way doesn't work.
Hey there! Yes I tried turning on the Zap, but it loads for a couple seconds and then does not turn on, with an error message. I’ve also tried the “Please Reconnect Here” option, which as I described in the support ticket I opened, might sometimes show no issue for maybe 10 seconds or until I reopen the tab or exit to another one (I don’t remember exactly), but ultimately does not connect. I’m not sure what an API key is, but I havent changed my password to Soundcloud or Zapier unless it was to see if that might fix the problem (again don’t quite remember which I account I did change a password recently, if one at all).
Thanks for the help!
Has this issue been fixed? I’m having the same problem when trying to connect with SoundCloud.
Hi @shao
I’ve added you to the list of affected members, and we’ll notify you via email once an update is available. Thanks!
Hi @nadja_s!
This issue hasn’t been fixed yet, I’m sorry about that. I've added you to the list of users who are affected by this, and you'll receive an email if we have any updates about this.
I am having the same issue and it has been over a year, it asks me to reconnect and I login, it authorises and then closes the window and asks me to reconnect again. I only use Zapier for Soundcloud integrations and this issue makes all the Soundcloud integrations useless if you can’t authenticate a Soundcloud account. Is this happening to everyone who uses Zapier or only some users? What is the fix eta? Should we be looking for an alternative to Zapier if we want to integrate with Soundcloud?
You got it, @Chaser! I’ve added you to the list of affected users too. We’ll be in touch by email once it’s sorted!
I also am need of this help
Hi @friendlyneighbour ,
To continue on what @christina.d said, have you tried reconnecting the app by clicking on the “Please Reconnect Here”? This sometimes happens from the App side (like it does for me with RingCentral) BUT once the zap is turned on it doesn't affect it. This also sometimes happen when you change the API key or the password of your account (depending on the authentication method of the app).
Please let us know if reconnecting the app this way doesn't work.
Please add me to the list too. And you may as well remove soundcloud from the supported apps list like this is a joke
i have the same problem how can i solve this tho ?
Hey the, @Muhammad Digital Strategist - thanks for letting us know! I’ve added you.
I have this same issue. Please add me to the list.
Hi @Mayonaishe,
We apologize but we are not able to provide any ETA for now. We are still waiting for the developer to give us any update. For now I can add you to the list of affected member and we will keep you update via email once the bug has been fixed. We appreciate your patience.
Sam, please add me to the list of people with this issue as well. Thanks.
Hey, I have exactly the same error. Please let me know when you found a solution. Thanks
Hi @mixi
I’ve added you to the list of affected members, and we’ll notify you via email once an update is available. Thanks!
Same bug here, would love to be informed when the update will be available! Thx
Hi @ju303
I’ve added you to the list of affected users, and we’ll notify you via email once an update is readily available. Thanks.
Hi friends,
I’m so sorry for the delayed response. I have added you all as another affected member of the bug. We will keep you posted via email once the bug has been fixed.
I appreciate your patience and understanding.
Error: "expired account" when trying to connect SoundCloud account
I see it was a problem before, but i haven’t seen anything about a fix. Just wanting to know there is work around or fix for this issue yet?
Marqs