"Couldn't log in with plugin" error in OpenAI GPT when using Zapier AI actions.
I'm encountering difficulties while attempting to utilize GPTs with AI Actions in Zapier. I've adhered to the provided guidelines and successfully integrated the Zapier action into the GPT. To facilitate a connection to Google Drive using the GPT, I established AI Actions at https://actions.zapier.com/. The AI actions function correctly when tested on Zapier. However, an issue arises when the GPT engages the Zapier action, prompting me to authenticate via Zapier. Despite granting permission during the login process, the browser page refreshes and indicates an inability to connect with the plugin – a plugin that I am not employing. This is the error in Openai: Couldn't log in with plugin. I've ensured all Google permissions are appropriately set. Could you advise on how to resolve this matter?
Thanks for your help
Regards
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@SamB I solved the problem not by using a VPN, but by changing the default language setting in my OpenAI account to en-US. I am Italian, and it was previously set to it-IT.
I have the same exact problem.
Hi @Troy Tessalone, Thank you very much for the help. I tried following the suggestions in the guide, but nothing changed. In the Actions of Zapier's GPT, there are 3 options for the type of authentication. The default settings are with OAuth authentication. In this case, however, I don't know where to find the "client ID" and "Client secret" values to enter. If I don't enter anything, it doesn't work. Then I tried the API connection type by entering my Zapier API key and selecting "Bearer" as the Auth type, but after clicking "Allow" again, I get the error "Couldn't log in with plugin". As a last attempt, I tried setting the authentication type to "None", but here too, no positive result. What would be the correct type of authentication? API or OAuth? If it's OAuth, which is the default for the Zapier action, should I leave the "client ID" and "Client secret" fields empty, or do I need to fill them with values? If so, where do I find them?
Have the same issu. enabled connections but can not send emails or create a doc.
I have the same issue all the time, was looking to create a chatbot for DGME and it just kept on giving me the same error over and over again.
I have been trying to solve it since it was launched.
It seems like Open AI still have some geolocation restrictions in their endpoints that process the requests with actions, I'm located in Brazil for example, so I was always receiving a 500 Internal server error.
The solution I found: VPN.
I've installed a VPN, set the location to US and it started working perfectly.
Let me know if it works for you guys as well.
I have the same error, and after changing the Locale setting to en-US, then it works.
@SamB I solved the problem not by using a VPN, but by changing the default language setting in my OpenAI account to en-US. I am Italian, and it was previously set to it-IT.
That worked!
Thank you!
I can confirm that it is now functioning properly for me! To resolve the issue, please log out and then log back into your OpenAI account. Afterward, proceed to run your assistant as usual. If it still appears as it did before, try clicking on the button or link again. This may prompt a new grant request, and once that's done, you should be good to go. The problem was related to a failure in the OAuth process, which resulted in the OpenAI API not responding to calls.
Hello everyone,
I've developed a GPT-based system designed to assist with responding to potential customer inquiries. Our process involves collecting information such as names, emails, etc., from customers and then storing this data in a Google Sheet. The system functions seamlessly on my computer and under my account.
However, I've encountered a puzzling issue. When attempting to use this system on a different computer or with a different ChatGPT account, it seems to require the user to have their own Zapier account. This is confusing because the integration and actions are set up under my Zapier account.
Why does the system require each user to have a separate Zapier account, even though they are accessing the GPTs actions set up in my account? Is there a way to configure the system so that others can use it without needing their own Zapier account?
Any insights or suggestions to address this issue would be greatly appreciated.
Thank you!
well actions even they are enabled → dont work. GPT can not conect wih gmail send mail or created doc.
@rudi.ranck
GPTs are a brand new to OpenAI and to Zapier, so I expect there to be hiccups.
I don’t work for Zapier, so you can try opening a ticket with ZapierSupport for possible assistance: https://zapier.com/app/get-help
has anyone solved it?
YAY! Glad it worked for you too, @Martin Blaha!
I’m having the same issue, but I don’t have the option to change the locale in my ChatGPT settings as I’m already in the US. Anybody else have any idea why it suddenly stopped working? It was fine my first couple of test runs then it just stopped working.
Yay! I’m so pleased changing the Locale settings in your OpenAI account solved it for you as well @ethanshang!
Fingers crossed it will work for everyone else here as well!
That’s fantastic news @Lucadocet! Thanks so much for sharing this information with the rest of the Community here, it’s much appreciated!
@Phiapsi, @MarkoW, @rudi.ranck, @Patryk, @Vic55, @C. Schmidt, @Demóstenes Quijada and @JohnHubbert12 - if you didn’t have success using a VPN, does changing the default Locale (Alpha) setting in your OpenAI account to en-US get things working?
Hi @Lucadocet
Good question.
This might be worth a try:
@SamB I’ve tried again but nothing has changed. But I have the same problem using a GPT called ScholarAI.
I’m so sorry you’ve not had a reply from them yet @Lucadocet.
I do know that the team have recently pushed some fixes to help address some other issues with authentication. I can’t guarantee those changes will have also fixed the issue you’re running into here but might be worth giving things another try now to see if they’ve got rid of that “Couldn't log in with plugin” error?
Please keep us in the loop on how it goes!
@SamB I’ve already wrote to the form you provided days ago, but I have not received any response yet.
Apologies for the delay in responding here, @JohnHubbert12. I’d recommend reaching out to the Zapier AI Support team using the form here. Us folks in the Community aren’t able to access your account or any error logs so they’ll be better placed to investigate this issue further.
Keen to ensure this gets solved so please do keep us updated on how you get on with them!
Hi @CorazónDeAmor
Sorry to hear that you’re running into this issue as well. Is it that it was previously working when testing in the live demo area here but isn’t working in the GPT now? I wonder if the AI Action has since been disabled perhaps?
Can you take a look at the actions set up for your GPT here and confirm whether the necessary AI Actions that you’re wanting to use are still enabled?
Look forward to your reply!
Sorry to hear that workaround of using a VPN didn’t do the trick @Lucadocet.
In that case your best bet will be to flag the issue with the team directly, using the form here: https://ai-feedback.zapier.app/contact-nla. They’ll be able to take a closer look into these errors with you and help to resolve them. Please keep us updated on whether they’re able to suggest an alternative workaround or implement a solution!
Hi @SamB . I tried @Vinicius Lana 's solution, but even using a VPN, it still gives me the same error.