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Best answer

401 authentication failed error when connecting to Revue

Show first post
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

115 replies

SamB
Rank
Userlevel 7
Badge +11

Sorry you’re running into this issue as well, @AstChbr. I’ve added you to the list of affected users so you can expect an email notification from us as soon as there’s an update.

A

Hey @christina.d / @SamB , my account also has this issue.

christina.d
Userlevel 7
Badge +9

Thanks for reaching out, @kmartenon! I’ve got you added to that list. We’ll send you an email as soon as we know more. 🙂

K

Hello @christina.d @SamB ! I have the same error message with my Revue account. Thanks for your help !

SamB
Rank
Userlevel 7
Badge +11

Hey @joesao! :)

It appears our Support team have already added you to the list of affected users. Unfortunately I don’t have any estimates I can share as to when it will be sorted. But we will definitely be in touch by email as soon as it is!  

J

Hi @samb can you please add me to the list of affected users too?

 

Sorry to bother but when do you think we’ll see a fix? It’s been a while! :(

 

Thank you!

SamB
Rank
Userlevel 7
Badge +11

Thanks for letting us know, @benmcc, @joetaylorjr and @ragkap!

We’ve added you all to the list of affected users. We’ll notify you all by email as soon as it’s resolved. :)

R
Userlevel 1

I am also facing the same issue Kindly assist. 

J

Same issue here, thanks!

B

I’m also having the same issue.

But interestingly it’s working for a different account that I set up 3 months ago.

Is there a way to get an email notification if/when it’s fixed?

Thanks

christina.d
Userlevel 7
Badge +9

Thanks for the comment, @scottgoodacre! You’ve been added to that list as well.

A

And me please! Having the same issue today.

SamB
Rank
Userlevel 7
Badge +11

Thanks for letting us know, @whoisnnamdi.com and @catman. 

We’ve added you to the list of users affected by this issue and will be in touch by email as soon as it’s resolved. :)

C

I also have such kind of issue, please help us.

W

Having the same issue!

christina.d
Userlevel 7
Badge +9

Thanks so much for your patience @ColinBoyle, @rayalez, @Marco Besier, @Ty S, @nfte_co, @peter123, @shermix, @imagepunk, and @Based Realist! 

I’ve got all of you added to the listed of impacted users. While we don’t have any updates on a fix, we’ll be sure to keep you all in the loop once we do. We’ll also post here in the thread. 🙂

B

I am also facing the same issue @christina.d 

I

Same here. I also happen to have the same issue.@christina.d and @SamB , I would also like to be informed when the issue is fixed.

S

I also happen to have the same issue.@christina.d and @SamB , I would also like to be informed when the issue is fixed.

P

I’m also affected by this - please add me to the list.

N

Hi @christina.d and @SamB, I am also having this issue. Can I be added to the list as well? Thanks

T

Hey @christina.d / @SamB - I’m also running into this issue. Can you please alert me when this has been fixed?

M

Hey @christina.d / @SamB , my account also has this issue. Can you please add me to your list? Thanks!

R

Hey guys! Same issue here. Please add me to the list as well.

Also, happy New Year everyone! 

C

Please also add me to this.

Thanks

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