Hi everyone,
I receive this error message when i try to make a Zap for Woocommerce.
Someone have the solution at this problem?
authentication failed: Got 401 calling GET https://www.exemple.com/wp-json/wc-zapier/v1/ping, triggering auth refresh.

Hi everyone,
I receive this error message when i try to make a Zap for Woocommerce.
Someone have the solution at this problem?
authentication failed: Got 401 calling GET https://www.exemple.com/wp-json/wc-zapier/v1/ping, triggering auth refresh.
Hi
Hi
You can try turning that function off while you connect to Zapier, and then once you’ve done that successfully you can re-enable it in WordPress. Can you see if that helps at all?
that’s how I found out that plugin was the problem.
I’m having the same issue and I think it may have to do with having 2FA using Wordfence plugin. What’s the best way to connect to wordpress and maintain connection when I use 2FA? Thanks!
Hi, just a courtesy message to say it worked after a few attempts. Thanks
I’m having the same issue, and yes, my admin dashboard URL ends in /wp-admin/.
Weirdly I can connect using the “Wordpress Legacy” app.
Does this have the same functionality as the normal Wordpress app? I wouldn’t know as I’ve never been able to connect with it.
Running into this same issue. Running WordPress with Plesk, Wordfence installed but disabled. Any definitive answers on how to resolve?
Thanks,
Tim
Hi everyone,
Same error to me too…
I have a product launch on Sunday, I absolutely need to automate the creation of user accounts between ThriveCart and Wordpress...
Yesterday everything was working fine during the first implementation, and today nothing works anymore... Thanks for helping me please!
“We hit an error adding your new account
authentication failed: Got 401 calling POST https://formation.labellewivine.com/wp-json/zapier/v1/token, triggering auth refresh.”
Hi
Hi
You can try turning that function off while you connect to Zapier, and then once you’ve done that successfully you can re-enable it in WordPress. Can you see if that helps at all?
Hi
You can try turning that function off while you connect to Zapier, and then once you’ve done that successfully you can re-enable it in WordPress. Can you see if that helps at all?
that’s how I found out that plugin was the problem.
I’m using that plugin too, can you clarify for me? After you connected Zapier, then turned Advanced noCaptcha & invisible captcha back on, did zapier still remain connected?
Hi there,
I have activated WP Zapier plugin successfully (after a few attempts) and now receiving the following error:
I have entered the details in the following manner per the on-screen instructions.
https://www.intersocial.com.au
pWP user and pass]
authentication failed: request to https://.intersocial.com.au/wp-json/zapier/v1/token failed, reason: getaddrinfo ENOTFOUND .intersocial.com.au .intersocial.com.au:443
Would really appreciate your support on this one,
Thanks,
Andrew
Hi
Thanks for confirming! Have a great weekend :)
I am having similar problems when trying to use the Buffer Zap which works then I get an error when I try and set up Zapier and connect to WordPress. Looks to me like a difficulty with Zapier
Got 401 calling POST https://***********.**.**/wp-json/zapier/v1/token, triggering auth refresh.
Is it a problem with the Token in RESTful API?
Hi
There are a lot of things that can cause connection issues between Zapier and WordPress. The first thing to do is to check out our help guide Common problems with WordPress
If that doesn’t help, the best thing to do is to get in touch with the Support Team as they will be able to dig into this more with you. You can contact them using the Get Help form
Hi Danvers
I have checked what I can deactivating all but essential plugins.
I have had no luck and have asked to be put in contact who has used the WordPress app successfully
We have the same issue and I believe that in our case, it’s because of the 2FA challenge.
Zapier ought to develop an integration with an API key of some sort
Hi
I’ve added you to the list of affected users, We’ll update you via email once available. Thank you!
I am getting the exact same error message as seen in this post,
Can someone please help me out? Trying to automate our onboarding process by creating this account for them automatically via our zap.
Please help, thanks!
Hi
Sorry you all are running into this! If you are still encountering issues, give these steps a try:
If those don’t seem to do the trick and you are still encountering issues, you can contact our Support team here so that they can troubleshoot further!
Hi
Thanks for reaching out- sorry you are running into a 401 error here!
I see that you have reached out to Support on this issue which is perfect as they can dig into our logs and your specific Zap to help troubleshoot. They will be in touch just as soon as they can!
Please let us know if you have any additional questions- happy to help!
Hi everyone,
I just got the same error trying to zap my wordpress, any solutions to try?
authentication failed: Got 401 calling POST https://inspirededu.org/wp-json/zapier/v1/token, triggering auth refresh.
Tried deactivating plugins but no luck.
Kind regards
Hi out site is on wordpress.com and getting same error. Where do we start with fixing this problem?? Thank you!
I’ve just figured out why I was running into this.
I’m hosting on WP Engine. It didn’t work for me in my dev environment, but when I set it up to test in production it worked just fine.
In that the same plugins are not installed in production yet, there might be a deeper issue here, or its just how the xml-rpc is handled in dev environment.
Check if your
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