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authentication failed: Got 401 calling GET https://www.exemple.com/wp-json/wc-zapier/v1/ping, triggering auth refresh.


Userlevel 1

Hi everyone,

I receive this error message when i try to make a Zap for Woocommerce.

Someone have the solution at this problem?

authentication failed: Got 401 calling GET https://www.exemple.com/wp-json/wc-zapier/v1/ping, triggering auth refresh.

 

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Best answer by steph.n 8 June 2020, 19:49

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34 replies

Hi there,

 

I have activated WP Zapier plugin successfully (after a few attempts) and now receiving the following error:

I have entered the details in the following manner per the on-screen instructions.

 

https://www.intersocial.com.au

[WP user and pass]

 

authentication failed: request to https://.intersocial.com.au/wp-json/zapier/v1/token failed, reason: getaddrinfo ENOTFOUND .intersocial.com.au .intersocial.com.au:443

 

Would really appreciate your support on this one, 

Thanks,

Andrew

Hi, just a courtesy message to say it worked after a few attempts. Thanks

Userlevel 7
Badge +11

Hi @TSkot!

Thanks for confirming! Have a great weekend :)

I am having similar problems when trying to use the Buffer Zap which works then I get an error when I try and set up Zapier and connect to WordPress. Looks to me like a difficulty with Zapier

 

Got 401 calling POST https://***********.**.**/wp-json/zapier/v1/token, triggering auth refresh.

 

Is it a problem with the Token in RESTful API?

 

Userlevel 7
Badge +12

Hi @rosco1956!

 

There are a lot of things that can cause connection issues between Zapier and WordPress. The first thing to do is to check out our help guide Common problems with WordPress 

If that doesn’t help, the best thing to do is to get in touch with the Support Team as they will be able to dig into this more with you. You can contact them using the Get Help form

Hi Danvers

I have checked what I can deactivating all but essential plugins.

I have had no luck and have asked to be put in contact who has used the WordPress app successfully 

We have the same issue and I believe that in our case, it’s because of the 2FA challenge. 

 

Zapier ought to develop an integration with an API key of some sort

Userlevel 6
Badge +3

Hi @jbienvenue 

 

I’ve added you to the list of affected users, We’ll update you via email once available. Thank you!

I am getting the exact same error message as seen in this post, 

Can someone please help me out? Trying to automate our onboarding process by creating this account for them automatically via our zap. 


Please help, thanks!