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authentication failed: Got 401 calling GET, triggering auth refresh.

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I’ve just figured out why I was running into this.

I’m hosting on WP Engine.  It didn’t work for me in my dev environment, but when I set it up to test in production it worked just fine.

In that the same plugins are not installed in production yet, there might be a deeper issue here, or its just how the xml-rpc is handled in dev environment.


I am having similar problems when trying to use the Buffer Zap which works then I get an error when I try and set up Zapier and connect to WordPress. Looks to me like a difficulty with Zapier


Got 401 calling POST https://***********.**.**/wp-json/zapier/v1/token, triggering auth refresh.


Is it a problem with the Token in RESTful API?


Userlevel 7
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Hi @Benjamace @Carlos.Lazaro @londonstreetcompany !

Sorry you all are running into this! If you are still encountering issues, give these steps a try:

  • Double check that the Zapier plugin is installed on your WordPress site? You can find this here.
    Once that's been installed, make sure you're entering your WordPress domain in the authentication screen without any of the login slugs. More specifically, that should look like this: ""


  • If your username isn't connecting, it can help to use your email address instead. If this still shows the same kind of error, there might be a security plugin that's preventing apps like Zapier from connecting to your Wordpress site. Read more here.

If those don’t seem to do the trick and you are still encountering issues, you can contact our Support team here so that they can troubleshoot further!

Userlevel 7
Badge +8

Hi @amita ,

Circling back to make sure you are squared away on this Zap!

I see Cameron from Support relayed that the WordPress integration can only connect to WordPress installs where the admin dashboard's URL ends in /wp-admin/. It’s tricky as it is possible to change this default, and if it has been changed Zapier will fail to connect.

I see he advised verifying if your admin dashboard URL ends in /wp-admin/ and using the non-beta version of the WordPress integration to see if that did the trick!

Please let us know if you are running into any issues or if we can be of any additional help!

Userlevel 7
Badge +12

Hi @rosco1956!


There are a lot of things that can cause connection issues between Zapier and WordPress. The first thing to do is to check out our help guide Common problems with WordPress 

If that doesn’t help, the best thing to do is to get in touch with the Support Team as they will be able to dig into this more with you. You can contact them using the Get Help form

Userlevel 7
Badge +11


Looks like you’ve got a great conversation going with our Support team and they’re helping you out with this! I see a response from them about 2 hours ago. If you have any further questions you can reply to that thread :)


Hi Danvers

I have checked what I can deactivating all but essential plugins.

I have had no luck and have asked to be put in contact who has used the WordPress app successfully 

Hi @Liz_Roberts!

I’m getting the same error on this website, could you help me? Thanks! :) 


Userlevel 7
Badge +12



Broadly speaking, we don’t recommend that you use Legacy apps because as the app you’re connecting to changes, different triggers and actions may stop working. Also, newer versions of apps often deal with bugs that were known to exist in older (Legacy) versions. 


For WordPress specifically, the newer (curent) version of the integration has a number of actions that the Legacy version doesn’t have including: Find Post, Create User and Update Post. 


WordPress can be really tricky to connect to as there are so many different things to account for. I’d recommend first going through the trouble shooting guide (Common Problems with WordPress) and if that doesn’t help, contact the Support Team using the Get Help form as they’ll be able to dig into things more with you.