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Authentication Challenged

  • September 30, 2020
  • 2 replies
  • 150 views

Mercology
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I am building an custom integration for an app called Cherwell.  Per the documentation, they use OAuth 2.0.  Per my review, I think Session Authentication will work better as they simply need to get the Access Token.  Here is the problem; I can use Postman to retrieve the access and refresh token, but when I try in Zapier UI Builder, The response is status = 404.  Hoping another set of eyes can find my issue.

Postman: Response 200 and info I need

 

Zapier:

 

Best answer by ZaneBest answer by Zane

First thing I spot is that the URLs are different, and I suspect that could be the reason for the 404:

 

Postman looks like /CherwellAPI/token

Where the Zapier config is /CherwellAPI/api/token

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2 replies

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  • Zapier Staff
  • 331 replies
  • Answer
  • September 30, 2020

First thing I spot is that the URLs are different, and I suspect that could be the reason for the 404:

 

Postman looks like /CherwellAPI/token

Where the Zapier config is /CherwellAPI/api/token


Mercology
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  • Author
  • Zapier Expert
  • 65 replies
  • September 30, 2020

@Zane - Once again you come to my rescue.  That was my issue.  Cut-and-Paste will be my downfall!!!

 

David