Best answer

Authentication Challenged

  • 30 September 2020
  • 2 replies

Userlevel 4
Badge +5

I am building an custom integration for an app called Cherwell.  Per the documentation, they use OAuth 2.0.  Per my review, I think Session Authentication will work better as they simply need to get the Access Token.  Here is the problem; I can use Postman to retrieve the access and refresh token, but when I try in Zapier UI Builder, The response is status = 404.  Hoping another set of eyes can find my issue.

Postman: Response 200 and info I need





Best answer by Zane 30 September 2020, 22:21

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2 replies

Userlevel 7
Badge +9

First thing I spot is that the URLs are different, and I suspect that could be the reason for the 404:


Postman looks like /CherwellAPI/token

Where the Zapier config is /CherwellAPI/api/token

Userlevel 4
Badge +5

@Zane - Once again you come to my rescue.  That was my issue.  Cut-and-Paste will be my downfall!!!