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Unable to load Sharepoint folder when adding a new row in Microsoft Excel.

  • 12 September 2023
  • 6 replies

I am trying to use the Add row in MS Excel action. I have selected Sharepoint as the source but when I try to select the folder, I am getting this shown only 



Best answer by ken.a 13 September 2023, 12:22

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6 replies

Userlevel 7
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Hi there @automate_with_rezwan,

Welcome to the Community! 🎉

Before we dive deeper, could you please try reconnecting your Microsoft Excel account here:

After that, please head to the “Folder” field again, and see if it’ll load the folders you’re looking for.

Please keep us posted! 😊

@ken.a  I did that but the results are same.

Userlevel 7
Badge +6

Thanks for the update @automate_with_rezwan!

I have a few questions for you:

I'm asking because it is only possible to work with folders in the Default Sharepoint at the moment. I wonder if this may be the issue.

(view larger)

Please keep us posted! 😊

@ken.a This is url structure for the sharepoint Exel file

So I think it’s a custom one ( though I am not sure )

Userlevel 7
Badge +6

Hi @automate_with_rezwan,

My hunch here that it’s a custom Sharepoint site. Unfortunately, we don’t support custom Sharepoint sites at the moment. We do have an open feature request to add Support for custom SharePoint sites as a Storage Source in Microsoft Excel. I have added your email address to the feature request. That does a few things:

  • Bring this to the attention of the integration developers
  • Help track interest in this feature being implemented
  • Allows us to notify you via email if this feature becomes available in the future

While I don't have an ETA on when this feature might be implemented, we will notify you via email if it is!

Now, regarding your current situation, there's a similar case where a user moved their folders back to the default SharePoint site, and it worked for them. I'm not too familiar with the process of moving folders back to the default SharePoint site, but it might be worth giving it a try.

Hopefully, this helps!