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Question

Trouble Finding Charges on Stripe to filter through on Zapier

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39 replies

Troy Tessalone
Userlevel 7
Badge +14

@Alexandra R. 

Search for status in the DATA OUT from the Zap trigger step in the “TEST” section.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
A
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Where do I check if the status is completed? I am viewing the trigger and it just asks for the event and then it tests the account.

Troy Tessalone
Userlevel 7
Badge +14

@Alexandra R. 

Try this...

Make sure to use a Zap trigger example that has a Status as “completed” Stripe Checkout Session, otherwise some variables won’t have data. (e.g. “No data”)

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
A
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I attempted and was either not able to find the input or it came up as having not data. 

 

Troy Tessalone
Userlevel 7
Badge +14

@Alexandra R. 

To derive the Stripe Charge ID, try these steps:

 

 

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
A
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Is this what you mean? These also do not pass the test or include relevant information.

 

Troy Tessalone
Userlevel 7
Badge +14

@Alexandra R. 

That is not a valid Stripe Charge ID.

Check the field description for guidance about valid values and examples.

 

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
A
Badge

I have attempted doing what you suggested. 

creating the 2nd filter 
trying to find the charge 

For the 3rd step I am trying to find the charges. I am unsure if this is the correct format. 

Troy Tessalone
Userlevel 7
Badge +14

@Alexandra R. 

In this field.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
A
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Where would I use this? In this trigger step, finding charge step, or when trying to find the email of the customer?

Troy Tessalone
Userlevel 7
Badge +14

@Alexandra R. 

Make sure to add a Filter as Step 2 to only continue for “completed” Stripe Checkout Sessions.

Make sure to use a Zap trigger example that is for a “completed” Stripe Checkout Session, otherwise some variables won’t have data. (e.g. “No data”)

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
Troy Tessalone
Userlevel 7
Badge +14

@Alexandra R. 

The field description provides guidance about the format of the Stripe Charge ID.

You can search by “ch_” to narrow down the variables to map from previous Zap steps.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
A
Badge
the data we already have in the checkout appearing

 

when trying to find customer email or other information after checkout session has been completed not appearing. 
so when i try to create an email for example and trying to send it the the customer there is no data found.
this is stripe showing the data is there. covered for customer protection* 
but there also being a section where it comes up as null. unsure if this is causing the problem

 

Troy Tessalone
Userlevel 7
Badge +14

Hi @Alexandra R. 

In order for us to have full context, post screenshots with how the steps are outlined and configured, thanks.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

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